About the Author
LINDSEY MUIR is a senior lecturer at Liverpool John Moores university. Lindsey leads the strategic management module on both the International MBA and the Executive MBA programmes within the business school. She has worked with a range of both public and private organisations in delivering strategic consultancy and solutions. Her research focuses on professional service firms with a special interest in the legal sector. Paul Kearns is founder and director of UK-based strategic human resource consultancy PWL, which he established in 1991. He has written widely on achieving the best value from people, and has taught his methods in over 20 countries around the world, including Australia, China and the Middle East. He has a particular interest in putting a value on the human capital invested in organisations, and lectures on MBA and Executive programmes.