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The Leadership Factor [Hardcover]

John P. Kotter (Author)
4.3 out of 5 stars  See all reviews (3 customer reviews)


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Book Description

January 11, 1988
Because they are victims of short-term economic pressures and "parochial politics", most American companies critically lack the one factor proven effective in winning competitive advantage: leadership. Thus argues John P. Kotter in this, his third large-scale work on leadership, which continues and complements the work begun in his influential "The General Managers" and "Power and Influence". With compelling evidence, Kotter demonstrates why most American firms do not have the leadership capacity they currently need and explains what they must do to correct this damaging problem.

Using comprehensive data from 900 senior executives in 100 American corporations, as well as in-depth interviews with 150 top managers in fifteen successful companies, including General Electric, Citicorp, IBM, Hewlett-Packard, and Coca-Cola, Kotter singles out the practices that develop superior leadership. He identifies both the specific personal attributes and general leadership qualities needed in today's corporations. And, with the spotlight on such individuals as Lee Iacocca at Chrysler and teams like the top management at Johnson & Johnson, he vividly illustrates the four factors that create outstanding leadership in both private and public sector senior and middle level managers.

Professor Kotter underscores his argument with glaring examples of managerial failures in firms like ITT, providing eye-opening evidence of damage-- inability to control sagging productivity and poor records in customer service, quality control, and the development of new products-- caused primarily not be poor R&D or labor problems, but by a weak leadership capacity. Filled with dozens of case histories, "The Leadership Factor" reveals an all-too-common picture of companies which, unable to recognize or develop leadership talent and utilize it, create a pervasive gap in corporate planning and personal management.

Progress has been made in improving quality management, but is has been limited. Kotter is hard-hitting in his assessment that even American companies which achieve a superior level of success in the leadership area-- IBM, DuPont, Dow Jones, Hewlett-Packard, and Anheuser-Busch, for example, must do even better to match efforts of foreign competitors. In showing how leaders are made, not born, he provides a realistic program structured to help attract, retain, and motivate dynamic, capable leaders in executive and middle management positions. Following Kotter's advice, companies can build strong managerial teams necessary not only for growth-- but also for survival itself.



Editorial Reviews

From Library Journal

In General Managers ( LJ 5/15/82) and Power and Influence ( LJ 7/85), this highly respected author studied the personal and interpersonal skills necessary for effective managers. In this third book, Kotter discusses the need for leadership at all levels of management and describes the kind required for the United States to remain competitive. He explains how business is changing and the impact of these changes on leadership, makes recommendations based on research findings, and unlike other writers on this subject, shows how to implement the recommendations step by step. Strongly recommended.Grace Klinefelter, Ft. Lauderdale Coll., Fla.
Copyright 1988 Reed Business Information, Inc.

Product Details

  • Hardcover: 161 pages
  • Publisher: Free Press; 1 edition (January 11, 1988)
  • Language: English
  • ISBN-10: 0029183316
  • ISBN-13: 978-0029183311
  • Product Dimensions: 9.5 x 6 x 0.9 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #905,392 in Books (See Top 100 in Books)

More About the Author

Professor John P. Kotter

John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change. His is the premier voice on how the best organizations actually achieve successful

transformations. The Konosuke Matsushita Professor of Leadership, Emeritus at the Harvard Business School and a graduate of MIT and Harvard, Kotter's vast experience and knowledge on successful change and leadership have been proven time and again. Most recently, Kotter has been involved in the creation and co-founding of Kotter International, a leadership organization that helps Global 5000 company leaders develop the practical skills and implementation methodologies required to lead change in a complex, large-scale business environment.

When speaking to groups, Kotter draws on the history of recent successes and failures in the business world. He explores the new rules of leadership and the importance of lifelong learning in the post-corporate world. Kotter offers the leadership tools necessary to achieve success in a business world that reinvents itself every day. He continues to speak at Harvard Business School Executive Education Programs, including the prestigious Advanced Management Program (AMP). These highly competitive professional seminars were created by Kotter to teach the important steps needed for successful leadership and change. When John Kotter speaks to an audience he speaks with one and only one goal: to motivate action that gets better results.

Kotter has authored 17 books, twelve of them bestsellers. His works have been printed in over 120 languages and total sales exceed two million copies. His latest book, A Sense of Urgency, focuses on what a true sense of urgency in an organization really is, why it is becoming an important asset and how it can be created and sustained. Just released in September of 2008, Urgency reached #7 on the New York Times bestseller list in early October.

John Kotter's international bestseller Leading Change--which outlines an actionable eight-step process for implementing successful transformations--has become the change bible for managers around the world. Our Iceberg Is Melting, the New York Times bestseller, puts the eight-step process within an allegory, making it accessible to the broad range of people needed to effect major organizational transformations. His books are in the top 1% of sales on Amazon.com.

John Kotter's articles in The Harvard Business Review over the past twenty years have sold more reprints than any of the hundreds of distinguished authors who have written for that publication during the same time period. Kotter has been on the Harvard Business School faculty since 1972. In 1980, at the age of 33, he was given tenure and a full professorship, making him one of the youngest people in the history of the University to be so honored.

The many honors won by Professor Kotter include an Exxon Award for Innovation in Graduate Business School Curriculum Design, a Johnson, Smith & Knisley Award for New Perspectives in Business Leadership, and a McKinsey Award for Best Harvard Business Review Article. Professor Kotter's Leading Change was named the #1 Management Book of the Year by Management General. In 1998, his Matsushita Leadership won first place in the Financial Times, Booz-Allen Global Business Book Competition for biography/autobiography. In 2003, a video version of a story from his book The Heart of Change won a Telly Award. In 2006, Kotter received the prestigious McFeely Award for "outstanding contributions to leadership and management development." In 2007, his video "Succeeding in a Changing World" was named best video training product of the year by Training Media Review and also won a Telly Award.

 

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Average Customer Review
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Most Helpful Customer Reviews

4 of 4 people found the following review helpful:
4.0 out of 5 stars Leadership to Expand the Flexibility of the Firm, September 27, 2000
By 
Donald Mitchell "Jesus Loves You!" (Thanks for Providing My Reviews over 109,000 Helpful Votes Globally) - See all my reviews
(VINE VOICE)    (HALL OF FAME REVIEWER)    (TOP 100 REVIEWER)   
This review is from: The Leadership Factor (Hardcover)
When this book was written, the winds of change for companies were just beginning to blow hard. Competition was getting tougher and coming from more places. Customers were becoming harder to please. Rapid changes in business environments created great dislocations. The enormous task of making enterprises more efficient was in its early stages. Many laggard companies were starting to show up.

The prior business concept had been to find a good way to deliver goods and services, gain market share, and make that concept ever more efficient. As business conditions became more turbulent, it became more important to adapt to the conditions than to make the existing concept more refined.

Professor Kotter quickly realized that leadership would be a much more important function in responding to such an environment. In this book, he focused on the new leadership tasks, better ways to get them accomplished, and how to strengthen and deepen leadership.

Although this is a conceptual book, its imaginings are solidly based in empirical research. 150 managers from 40 firms were interviewed about leadership subjects. Over 900 top-level executives reponded to a questionnaire about leadership, and how to make it more effective. Fifteen companies were studied for best practices. Five corporations were used as examples of how to improve in attracting, developing, and retaining leadership.

What does he mean by leadership? "For the purposes of this book, leadership is defined as the process of moving a group (or groups) in some direction through mostly noncoercive means."

What are the pressures that create the need for more leadership? Professor Kotter focuses on globalization of competition, deregulation, maturation of markets, increasing speed of technology changes, more rapid growth of firms, greater diversification in some companies, international expansion, and increased use of advanced technology.

He proposes the roles of effective leaders in complex organizations as being (1) creating an agenda for change that fits the circumstances and (2) building a strong implementation network (which will include having more leaders throughout the organization). He contrasts this with the classic role of the internal entrepreneur in that the effective leader reaches out to integrate with as many aspects of the internal and external environment as possible, while the internal entrepreneur seeks to be shut off from the rest of the organization. Lee Iacocca at Chrysler is used as an example of what he means about effective leadership.

Effective leaders need a lot of capabilities including: broad industry and organizational knowledge, solid relationships throughout the firm and industry, a superb reputation and track record in a variety of roles and activities, strong interpersonal skills, a keen mind, high integrity, and lots of self-motivation and energy. The importance of all these elements is conveyed through examples of those who do poorly because they lack some of these characteristics.

Seeing how difficult it is to acquire these characteristics, Professor Kotter quickly points out that these will mostly need to be developed. And he finds that the companies with the most effective leadership make that an important agenda item (with the CEO's active support) in attracting, developing, retaining, and motivating high potential leadership candidates. Although the book does not talk about G.E. in this regard, the process that G.E. put in under Jack Welch in the last 15 years certainly fits the Kotter concept.

He sees that a company needs a combination of a sophisticated recruiting effort, an attractive work environment, lots of challenging opportunities, early identification of top candidates and their development needs, and providing appropriate development opportunities as equal parts of a successful system.

Although the book is 12 years old, it lacks few elements for being fully up-to-date. The best thinking today would add the importance of aligning leadership candidates and the corporate values and vision. Advanced leaders today have great skills in raising capital inexpensively (which is not mentioned here). The best leaders of tomorrow will be very adept at creating an environment in which business models are constantly transformed into better ones. That too is missing here. I graded the book down for missing these elements.

But do be aware that, in the areas covered, this book is just as timely as when it first came out. Anyone who enjoyed Professor Kotter's book, Leading Change, will get solid benefit from The Leadership Factor, as well.

After you finish this book, I suggest that you consider what will be the critical leadership tasks of tomorrow that are mostly unrecognized today. By identifying those areas for your organization, you can begin to fill the gaps now. That will be an important way to create a continuous advantage for your organization over its competitors in the future. In that search, let me suggest that you think about ways to make leadership easier, because it is getting tougher. That suggests, perhaps, that other aspects of the organization need to take up the slack and do more. Consider the ideas in Zero Time to get you started in this thinking. I have also proposed using a company vision that does not require changes in the company business model. What else can be done? I'm sure you'll come up with even better and more relevant ideas to best fit your organization.

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1 of 1 people found the following review helpful:
4.0 out of 5 stars Leadership... where can I buy it?, March 16, 2008
This review is from: The Leadership Factor (Hardcover)
I read this book some years ago when I just started my business and had no clue what leadership was. Many know the term, but very few actually practice it. And that's what this book is about, the scarcity of people with great leadership. Learn how to recognize it and learn from the people who show it.

To get an idea, single out some very good leaders in sports. You can instantly single out some athletes, but then the list will stop as quickly as you started it. In business, it is even harder to get good leaders. Most business compete within the same league, but have no match-ups to get to know their talent. This will cause you to be restricted within your own organization for most of the time.

This tremendous compelling book shows best practices from some of the largest companies and show their pain in the continuing pursuit of excellent leadership. This will make or break any organization in the long run.
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0 of 1 people found the following review helpful:
5.0 out of 5 stars Helped my career in a big way, July 13, 2001
This review is from: The Leadership Factor (Hardcover)
As a young, aggressive manager, this book helped me make breakthrough improvements for my (former) employer, Eastman Kodak Company. As a result I got promotions, raises, etc. It is only 161 pages, made its points consisely and convincingly, and I profited immensely.
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