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5.0 out of 5 stars
Customer Service 5 Star,
This review is from: Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (ACHE Management) (Paperback)
The insights in this book are simply phenomenal. If you take care of patients anywhere in healthcare, this book will make your life so much easier. If you are a patient, you will wish your doctors and nurses had read this book! (Despite the name, no known relation!)
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Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (ACHE Management) by Thom A. Mayer (Paperback - Sept. 2004)
$64.00
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