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Leadership Through People Skills [Hardcover]

R. Lefton (Author), Victor Buzzotta (Author)
3.8 out of 5 stars  See all reviews (5 customer reviews)

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Book Description

August 18, 2003 0071420355 978-0071420358 1

The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity

Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world.

Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses.

Managers will learn how to improve their:

  • Sizing-up skills: interacting effectively through appropriate action
  • Communication skills: strategies for finding out what others are thinking
  • Motivational skills: giving people a compelling reason to do their best
  • Adaptive skills: fitting actions to the people for whom they are intended

Frequently Bought Together

Customers buy this book with Leadership on the Line: Staying Alive through the Dangers of Leading $21.75

Leadership Through People Skills + Leadership on the Line: Staying Alive through the Dangers of Leading


Editorial Reviews

From the Back Cover

A productive leader sees to it that people do their jobs with the skills and commitment needed to produce the best obtainable results at the lowest feasible outlay of money, time, and resources. The most successful leaders are experts at sizing people up, establishing two-way communications, creating environments that motivate greater productivity, and adapting their own behavior to different people and circumstances. The good news is that these "people skills" can be learned, practiced, and perfected.

In Leadership Through People Skills, the pioneers who developed the Dimensional Model of managerial behavior present a step-by-step procedure proven to help you build your people skills, practice them with understanding and insight, and become a more productive, more successful leader.

You'll begin by analyzing the way you manage now, assessing the level of your existing people skills and improving them, and developing different leadership styles that you can use with direct reports, peers, and bosses. You'll learn how to communicate the benefits of any action your propose, create receptivity to your ideas, understand the concerns or objections of others, and respond to these concerns through improved presentation skills. Ultimately, with practice and determination, you'll put all of your newfound people skills to work coaching direct reports, working in tandem with fellow managers, and presenting new ideas to your superiors.

Why bother learning and mastering people skills? Because the give you the most efficient and effective means available to accomplish your company's business goals; get ahead in your organization; increase your level of job satisfaction; and minimize on-the-job disputes, frustration, misunderstanding and confusion. Why choose this book as your guide? Because Leadership Through People Skills presents a proven model for improving your people skills that has already helped thousands of managers worldwide enjoy more productive, more successful, and more rewarding careers. Start building your people skills today and become the effective, successful leader you know you can be.

Master the interpersonal skills that boost productivity

It's no secret that people skills are the key to leadership excellence, but developing these skills and learning to use them appropriately takes understanding and practice. Leadership Through People skills introduces the Dimensional Model of managerial behavior, which is designed to sharpen your understanding of how people skills work and give you plenty of opportunity to practice them.

In mastering the techniques and strategies you'll learn in this career-enhancing guide, you'll discover how to make yourself and everyone around you more focused, more efficient, and more productive. Like thousands of successful managers in leading organizations around the world, you'll learn how to use these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. You'll perfect your:

  • Sizing-up skills: interacting effectively through appropriate action
  • Communication skills: strategies for finding out what others are thinking
  • Motivational skills: giving people a compelling reason to do their best
  • Adaptive skills: fitting actions to the people for whom they are intended

About the Author

Robert E. Lefton, Ph.D. is cofounder, president, and CEO of Psychological Associates and a leading authority in management and organization development.

Victor R. Buzzotta, Ph.D. is cofounder and chairman of the board of Psychological Associates and CEO of Dimensional Worldwide.


Product Details

  • Hardcover: 240 pages
  • Publisher: McGraw-Hill; 1 edition (August 18, 2003)
  • Language: English
  • ISBN-10: 0071420355
  • ISBN-13: 978-0071420358
  • Product Dimensions: 9.4 x 6.3 x 1 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #510,766 in Books (See Top 100 in Books)

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Average Customer Review
3.8 out of 5 stars (5 customer reviews)
 
 
 
 
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9 of 9 people found the following review helpful:
5.0 out of 5 stars Scientific approach to people skills, November 17, 2003
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This review is from: Leadership Through People Skills (Hardcover)
I highly recommend this book for the following reasons:

1)The authors are PhD in Psychology and their viewpoints are backed by empirical psychological studies. You won't find BS management theories in this book.

2)Very few pages are wasted. The authors apparently do not believe in writing fillers to sell a thicker book for a higher price.

3)The scientific approach to dealing with different management types is refreshing. It is not something that is found in most leadership/management books.

4)The book is helpful even if you are not in managment. The theories and suggestions outlined in this book can apply to one's personal life.

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6 of 6 people found the following review helpful:
5.0 out of 5 stars True Grit, No Fluff, January 10, 2004
By 
Leo E. Walsh "ebraynz" (Mentor, Oh United States) - See all my reviews
(REAL NAME)   
This review is from: Leadership Through People Skills (Hardcover)
With all the fluff books on leadership around these days, it is great to see one that has true grit. This is not Tom Peters ranting, nor is it the leadership secrets of the buffalo/Attila the Hun/sharks, or whatever the flavor of the week is. This is pure applied social science.

Though this book did not 'revolutionize' the way I manage, like Blanchard/ Hersey's 'Management of Organizational Behavior,' or Aubrey Daniels' 'Bringing Out the Best in People' did, this is a very useful book. It really illuminates the Blake/ Mouton Managerial Grid, and the Ohio State and Michigan studies that spawned the Grid, through clear, concrete examples. And this exposition is necessary, since these very important topics are usually glanced over in five pages in most Management/OB texts.

This book packs a ton of strategies for driving performance into its 225 pages. By sticking to scientifically sound principles, its recommendations appear right on track, placing just enough tension into the system to get results. As to its effectiveness, hit me up in a couple of months. However, as a down-to-earth, practical guy, I have a very strong gut feeling that the strategies in this book are right on target.

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1 of 1 people found the following review helpful:
5.0 out of 5 stars good general book, January 27, 2007
This review is from: Leadership Through People Skills (Hardcover)
I haven't read a lot of books about leadership, perhaps four or five. I liked this one the best because it provided concrete examples and strategies for improving one's leadership skills. People harp about leadership skills starting in high school or even earlier, and many people can point to those who are obviously natural leaders, but usually it's presented to young people as if you either are or are not a leader. And if you are not, then just move to the back of the line and your life of mediocrity! This book showed that the ability to be a good leader can be learned, instead of being the mystical, unknowable talent that teachers imply it to be. I would buy it for my teenager or anyone who wants to improve this aspect of their work life.
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Inside This Book (learn more)
First Sentence:
Rather than think of this as a book merely to be read, think of it as a resource to be used in your role as a leader where you work. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
raise receptivity, ask your direct report, more productive leader, present your own ideas, teamwork patterns, quadrant behavior, low receptivity, intangible needs, mask behavior, derailed executives, neutral probes, high receptivity, brief assertions, secondary behavior, reflective statements, probing skills, flat assertions, primary behavior, constructive tension, internal programming, direct reports, job goals, vent emotions, interactional behavior
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Work Out the Final Resolution, Direct Report Behavior Step, Positive Negative, Boss Behavior Probes, Creating Receptivity
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