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Leadership in a Wiki World: Leveraging Collective Knowledge To Make the Leap To Extraordinary Performance Paperback

ISBN-13: 978-1608444663 ISBN-10: 160844466X

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Product Details

  • Paperback: 268 pages
  • Publisher: Dog Ear Publishing, LLC (June 23, 2010)
  • Language: English
  • ISBN-10: 160844466X
  • ISBN-13: 978-1608444663
  • Product Dimensions: 9 x 6 x 0.6 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #793,899 in Books (See Top 100 in Books)

More About the Author

Rod Collins is the Director of Innovation at Optimity Advisors, a national management consulting firm. Rod is a leading expert on the next generation of business management. He works with forward thinking executives who understand that managing great change means changing how we manage. Rod helps business leaders leverage the power of innovation and collaboration to drive extraordinary performance and to master the challenges of a world reshaped by the sudden and unprecedented combination of accelerating change and escalating complexity.

Rod is the former chief operating executive of the Blue Cross Blue Shield Federal Employee Program, one of the nation's largest and most successful business alliances, which today has over $28 billion in annual revenues. Under his leadership, the business experience its greatest five-year growth period in its 53 history, as year after year, it set new records for operational and financial performance.

Rod writes a weekly blog on management innovation, which highlights how today's best-run companies are reinventing management to adapt and keep pace with the speed of accelerating change. To learn more, visit http://blog.optimityadvisors.com

Customer Reviews

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This is a terrific, insightful book.
Chetan Dhruve
Mr. Collin's insights provide both a superior big picture context and useful applications for the daily exercise of management and operations.
Don Prentice
"...You can't manage mass collaboration businesses using mass production practices."
John Chancellor

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Chetan Dhruve on October 22, 2010
Format: Paperback
This is a terrific, insightful book.

In this book, author Rod Collins flatly states that the command-and-control, hierarchic management model is obsolete, and the days of the leader-hero "taking charge" are over. Mr Collins offers rationales based on his real-world and hands-on experience of running a large, complex multi-billion dollar health insurance operation. The main reason the old model is dead is simply this: the world of business is getting incredibly complex, and the top-down hierarchic model cannot cope with all the complexity.

One thing I really liked about the book is the author's willingness to tell it like it is. For example, "When it comes to implementing the insights of the human relations movement, management's efforts have been more about style than substance. Today's managers may spend more time soliciting inputs from their workers, but at the end of the day, managers are still the bosses, the workers are still subordinates, and these professionals are still expected to do as they're told."

Mr Collins notes that this "Do as your told" management style has its origins in the industrial age when mass production ruled, and managers were more educated than their workers. The absurdity is that today we are hired precisely because of our education and knowledge, yet managed as though we're ignorant and clueless.

Fundamentally, as Mr Collins says, "Nobody is smarter than everybody" - yet our management systems treat bosses as smarter than their subordinates. In this situation, the collective knowledge of the organization - so crucial to competitive advantage - is seen to rest with only a chosen few. This leads to knowledge being distorted or lost.
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1 of 1 people found the following review helpful By gp80237 on July 16, 2012
Format: Paperback
Rod Collins has taken leadership into the 21st Century. At a time when businesses are struggling to survive in the new Digital Age the ones that are going to survive and flourish will need to follow a new set of rules. To be successful leaders need to move away from being "Bosses" and move towards being better facilitators.

It doesn't matter if you are a company of one or a Fortune 500 company, mass collaboration will be one of the keys to success for businesses of any size. Leadership in a Wiki World not only gives you a guide to the principles of Wiki-Management, it provides the tools companies need to stay ahead of the others in today's business world.
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1 of 1 people found the following review helpful By Robert Selden on November 11, 2010
Format: Paperback
Leadership in a Wiki World is about knowledge - how it is shared, how it is used and who owns it. The underlying theme of the book is that collaboration is now driving, people, organisations and ultimately, the economy.

It's also about how organisations are structured and how they are managed. Collins cites three developments that have changed the way organisations and people do, and manage business today:
- The social technology of the command-and-control organisation cannot keep pace with the speed of change in today's faster moving markets.
- The internet has created the unprecedented capacity for mass collaboration.
- The ascendance of knowledge networks and the decline of facilities.

Collins makes many good points about the changing nature of how organisations might best be structured. In particular, moving from hierarchical to process-driven, where the emphasis is on customer satisfaction rather than maximising shareholder value. He suggests that "the emergence of business processes as the new focus of work and the identification of organisational learning and mass collaboration" are critical core competencies managers need to develop.

There are two points that some readers may not agree with about Leadership in a Wiki World. Firstly, in developing his argument, Collins gives mainly service type organisations as examples. Secondly, most of the examples given are US based companies. It may be that there are many other non-service companies outside of the US that have been doing what Collins suggests long before the internet (and particularly the social media revolution) took hold.
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1 of 1 people found the following review helpful By Don Prentice on September 6, 2010
Format: Paperback Verified Purchase
Leadership in a Wiki World by Rod Collins is a most important addition to the literature on our Digital Age. There are numerous books on dealing successfully with aspects of our new world that are valuable contributions to public knowledge. Mr. Collins has put together the fundamentals of the changes to our world and their implications for our management theory and practice in a clarifying way that has great merit on its own and that also gives increased understanding of the context for the other publications. Mr. Collin's insights provide both a superior big picture context and useful applications for the daily exercise of management and operations. I consider this book to be a landmark publication for all dimensions of society seeking to find a more appropriate response to the unprecedented challenges of our Wiki Digital Age.
..... Don Prentice, founder of New Perspectives
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