Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your email address or mobile phone number.

Leading Teams: Setting the Stage for Great Performances 1st Edition

4.3 out of 5 stars 21 customer reviews
ISBN-13: 978-1578513338
ISBN-10: 1578513332
Why is ISBN important?
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell? Sell on Amazon
Buy used On clicking this link, a new layer will be open
$6.57 On clicking this link, a new layer will be open
Buy new On clicking this link, a new layer will be open
$24.07 On clicking this link, a new layer will be open
More Buying Choices
70 New from $14.00 67 Used from $6.57
Free Two-Day Shipping for College Students with Amazon Student Free%20Two-Day%20Shipping%20for%20College%20Students%20with%20Amazon%20Student

Leadership and success books
Change Your Brain, Change Your Life
Lean In
The Power of Habit
$24.07 FREE Shipping on orders with at least $25 of books. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently Bought Together

  • Leading Teams: Setting the Stage for Great Performances
  • +
  • Influence: The Psychology of Persuasion, Revised Edition
Total price: $34.41
Buy the selected items together

Editorial Reviews

From the Back Cover

"Written with exceptional clarity and wit, and teeming with original, down-to-earth advice, Leading Teams is indispensable reading for anyone who works in teams, studies them, or wonders what makes them sink or soar."

-Harvey Hornstein, Professor, Teachers College, Columbia University

"This is the book I have been waiting for on team effectiveness. Based on findings and containing insights from the leading researcher on teams, Leading Teams has everything. It is engaging, highly readable, and full of practical, useful advice."

-Edward Lawler, Distinguished Professor and Director, Center for Effective Organizations, University of Southern California, Marshall School of Business

"Full of rich stories and organized into compelling cases, Leading Teams clearly communicates an elegant analysis of effective team leadership. A gem for practitioners and researchers alike."

-Chris Argyris, James B. Conant Professor Emeritus, Harvard University and Director, Monitor Group

"In Leading Teams Dr. Hackman takes his extensive knowledge of how to effectively lead teams and mixes it with insightful research and humor, providing the reader with a powerful prescription for improving team performance."

-Dave Bushy, Former Senior Vice President of Flight Operations and 747 Captain, Delta Airlines

"Richard Hackman provides real-world tools that challenge everything you thought you knew about creating high-performing teams. I found myself cheering each time he demolished a popular but wrongheaded conception of how to lead teams and provided a common sense answer in its stead."

-Michael Putz, Senior Manager, Business Development and Strategy, Cisco Systems

About the Author

J. Richard Hackman is the Cahners-Rabb Professor of Social and Organizational Psychology at Harvard University.

Product Details

  • Hardcover: 336 pages
  • Publisher: Harvard Business Review Press; 1 edition (July 15, 2002)
  • Language: English
  • ISBN-10: 1578513332
  • ISBN-13: 978-1578513338
  • Product Dimensions: 6.1 x 1.4 x 9.3 inches
  • Shipping Weight: 1.5 pounds (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (21 customer reviews)
  • Amazon Best Sellers Rank: #60,879 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By Max More on October 22, 2003
Format: Hardcover
Teamwork is more popular as a buzzword than as a practice when it comes to the actual experiences of team members in many organizations. In this engaging, well-structured, and practical book, Richard Hackman addresses this puzzling gap between theory and practice. Teams should have a richer pool of talent and experience, greater resources, and more flexibility than an individual. Yet a painfully large proportion of teams function poorly, often underperforming the same work done by individuals. Drawing on years of research and observation of teams ranging from music ensembles to airline crews to hockey teams, Hackman illuminates the dark corners of teamwork. Anyone working in a team or leading a team will benefit from reading his book. The author's engaging style comes as a significant bonus.
Teams go awry because leaders have focused on the wrong things (such as leadership style) when designing, managing, and supporting teams. Hackman explains why team effectiveness is best measured by the three criteria of a team product acceptable to clients, growth in team capability, and a group experience that is meaningful and satisfying for its members. Team members and leaders alike will benefit from fully appreciating the five conditions that Hackman has found to foster work team effectiveness: having a real team, a compelling direction, an enabling team structure, a supportive organizational context, and expert team coaching - the first three of which are the core conditions.
Contrary to "cause-effect" models of team leadership in which all the emphasis is placed on leadership behaviors and styles, in Hackman's view the central role of leaders is to create and maintain these five conditions. Leaders should not attempt to continually manage a team to *push* it to perform well.
Read more ›
Comment 35 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Leading teams is the best book on the topic of teams that I've read so far. It's very well structured, well researched, well written and full of useful information that can be used in real life to improve teams.

The book consists of three parts of which part II is the main content of the book. Part I is called "challenge" and starts with an comparison of two different airline companies who have different strategies of improving service quality. One using self-directed team and one using more strict processes and procedures. It explains the advantages and disadvantages of the team approach and puts the challenge to how we can create an environment in which a productive team can work. Hackman then proposes five enabling conditions for getting team to work:

1. A real team
2. Compelling direction
3. Enabling structure
4. Supportive context
5. Expert coaching

Each of these are clarified in the five main chapters.

A real team is defined at having four features: a team task, clear boundaries, defined authority and some stability in members. Each of these is clarified and backed up with very interesting research data.

A compelling direction, a clear goal needs to be set for the team. This energizes the team. The chapter on compelling team has some very interesting material on fixing the process or fixing the goal.

Enabling structure builds also on earlier work done by Richard Hackman and talks about structuring the team and structuring the task that the team needs to do. When both of these are structured then they will enable the team and create a possibility of a really well working, highly productive team.

In supportive context, the rest of the organizational context is discussed.
Read more ›
Comment 17 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
I bought this book as a textbook for a course on leading teams and read it cover to cover. The Hackman model is a nice model and eye opener for anyone who has never given deep thought on team effectiveness and the border context teams are in. However more sophisticated readers may find it to be lacking in several aspects and should invest their time on other team

The Hackman model appears to before concerned with setting the stage for teams to perform well instead of directly helping teams to improve. Therefore this model doesn't say much about conflict management, managing diversity and authority, and a bunch of other important stuff to keep the team running. It's also lacking as a guidance for leaders to improve their performance as Hackman has a tendency to say "this is very hard to balance" without giving ideas on how to balance the issue, and leaving the readers much in the dark after reading the book (thoug I admit it's too much to ask for, this is a team book and not a leadership book after all).

For more sophisticated readers and who has previous exposure to team theories, I would recommend Roger Schwarz's The Skilled Facilitator. It gives a good summary in first 2 chapters and quickly moves on to more hands on and actionable recommendations. For those with no previous experience in this field before, Hackman model is a classic model and it might be worth a read. Just don't stop here as this book will not answer all your questions.
2 Comments 8 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
Even generally productive teams need to improve their productivity. I'm quite impressed by the framework provided in this book for diagnosing the quality of the direction you're providing, the way you structure your teams, and the way that people are identified with the teams and how all of these impact the team. It's interesting how much is delivered in this book without prescribing precisely how leaders should behave. As a person with a productive team whose concerns are primarily around keeping the team focused and getting more and more effective, this book was great.

The only thing I didn't like is that it sometimes felt like there was a page target they were trying to hit. The same airplane and manufacturing plant examples are repeated over and over, making it seem like there's very little data backing up this research. The same topics are also hit over and over in nearly the same way (the three areas mentioned before). However, that only hurts the presentation; the fundamental topics are quite solid.
Comment 9 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Recent Customer Reviews

Set up an Amazon Giveaway

Leading Teams: Setting the Stage for Great Performances
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more
This item: Leading Teams: Setting the Stage for Great Performances