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Leading Up: How to Lead Your Boss So You Both Win [Paperback]

Michael Useem
3.6 out of 5 stars  See all reviews (16 customer reviews)

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Book Description

March 25, 2003
Today’s best leaders know how to lead up, a necessary strategy when a supervisor is micromanaging rather than macrothinking, when a division president offers clear directives but can’t see the future, or when investors demand instant gain but need long-term growth. Through vivid, compelling stories, Michael Useem reveals how upward leadership can transform incipient disaster into hard-won triumph. For example, U.S. Marine Corps General Peter Pace reconciled the conflicting priorities of six bosses by keeping them well informed and challenging their instructions when necessary. Useem also explores what happens when those who should step forward fail to do so—Mount Everest mountaineers might have saved themselves from disaster during a fateful ascent if only they had questioned their guides’ flawed decisions.

Leading Up is a call to action. It asks us to get results by helping our superiors lead and by building on the best in everybody’s nature, and it offers a pragmatic blueprint for doing so.

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Leading Up: How to Lead Your Boss So You Both Win + The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All
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Editorial Reviews

From Booklist

In his first book, The Leadership Moment (1998), Useem used stories to provide examples of leadership in extreme situations. He does it again, now using diverse stories from throughout the ages to show both good and bad examples of "leading up." Useem includes leadership lessons to reinforce the value of the stories and highlight particular points. An integral ingredient throughout the leadership lessons is communications. Providing accurate data, not withholding information or being afraid to speak up to a superior, is part of what he perceives as essential. He realizes that there can be risk associated for the person trying to lead up, especially in a business that doesn't foster managers communicating risks, strategies, and values up to CEOs. In the last chapter, he ties all this together in a formula for managers to use to lead up. Useem does provide insightful information for thoughtful consideration by managers and reinforces the importance of feedback and long-range thinking as necessary to keep the organization moving forward. Eileen Hardy
Copyright © American Library Association. All rights reserved --This text refers to an out of print or unavailable edition of this title.

Review

“Often the best coaching a leader can receive is directly from the team he/she leads. Openness to their feedback is critical, and Professor Useem’s new book provides many dramatic examples of successes and failures in this important dimension.”
—Arthur Martinez, former chief executive officer of Sears, Roebuck & Co.

“Teaching your boss is the most important thing that anyone in business, government, or the nonprofit world needs to know. Leading Up is a must-read for everyone.”
—Leonard A. Lauder, chairman, the Estée Lauder Companies, Inc.

“Professor Michael Useem has shown himself a master in the use of vignettes to teach us about leadership. In his latest book, Leading Up, he has again used reality, this time to discuss ‘those who would dare to lead their leaders.’ In today’s fast-moving and often chaotic world, this book is a must-read. It will help you help your boss be the best he can be and in doing so, build a better organization and increase your value to that organization.”
—General Charles C. Krulak, former commandant of the U.S. Marine Corps and senior vice chairman, MBNA Corporation

“Leadership is not just about telling people what to do. It is about building a common purpose—a goal—that everyone on the team works hard to achieve. To do that, leaders must understand that it is not just about them and their goals. It is about creating a group where voices are heard and help offered is help received. Leading Up shows how great leaders create groups that win.”
—Joel Kurtzman, Global Lead Partner, Thought Leadership, PricewaterhouseCoopers

“The message afforded by Leading Up is powerful and germane as we continue to decentralize and empower our organizations. As Mike Useem says, ‘If we expect our subordinates to furnish us with unvarnished, unbiased advice and unswerving support at times when it really counts, we need to have cultivated a culture that encourages and rewards them to do so.’ His diverse selection of historical examples and his storytelling ability bring the concepts alive.”
—Charles O. Holliday, Jr., chairman and chief executive officer, DuPont


From the Hardcover edition.

Product Details

  • Paperback: 336 pages
  • Publisher: Crown Business; Reprint edition (March 25, 2003)
  • Language: English
  • ISBN-10: 1400047005
  • ISBN-13: 978-1400047000
  • Product Dimensions: 5.2 x 0.8 x 8 inches
  • Shipping Weight: 8.5 ounces (View shipping rates and policies)
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #423,846 in Books (See Top 100 in Books)

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Customer Reviews

Often a superior does not specifically seek this type of leading up. Greg L. Thomas  |  2 reviewers made a similar statement
Overall the book is a pleasure to read. Mark C. Davis  |  1 reviewer made a similar statement
Most Helpful Customer Reviews
19 of 23 people found the following review helpful
5.0 out of 5 stars Exercise Caution! November 4, 2001
By R.S.
Format:Hardcover
This book has great ideas and they're well presented. Therefore, I say it is a five star presentation. But, a word of caution. Before trying to implement any of this, you best be able to explain the philosophy behind it all, in case you get "called" on your motives. I recommend, as I do for all "how to" leadership books, that you absorb some of the knowledge in the book with the unlikely name, "West Point", by Norman Thomas Remick.
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7 of 8 people found the following review helpful
3.0 out of 5 stars weLEAD Book Review from leadingtoday.org December 21, 2004
Format:Paperback
Leaders are not just bosses. In fact, some of the most effective leaders in an organization may be those leading the boss! Leading up is about helping your superiors lead and do their job better. Everyone can lead up. Even if you are a CEO you will need to lead your board and stockholders.

Michael Useem, the author of Leading Up, is professor of management and the director of the Center for Leadership and Change Management at the Wharton School of the University of Pennsylvania. His writing style uses detailed cases from military history, politics, business and even stories of Biblical figures to emphasize the need to lead up. I found some of the stories a bit long and detailed, going beyond what some readers might desire in order to grasp the point being made. However, if you enjoy this presentation style, the cases are well written and provide fascinating insights into actual historical events.

Professor Useem says that business has often looked to the military model for lessons in leadership "because of the seemingly impervious top-down authority system." Using actual military stories, the author demonstrates that the military model can also offer invaluable lessons that are just the opposite. Encouraging your subordinates to say what is positive or negative about a plan before you impose an order can often avoid costly errors, or even save lives. Creating a culture that stimulates and rewards upward leadership is critical in today's complex environment where no single individual can possibly have all the answers. Useem says, "The military might appear to be the last place on earth where upward leadership is tolerated, but in fact such leadership is obligatory." Encouraging upward challenges can keep a leader on course regarding adherence to principles.

The book also forcefully demonstrates that redefining an institution's reality is one of the greatest tests of leading up. Changing well-established worldviews is certainly a difficult task, but the very fact that it is so difficult underscores the "overriding importance of achieving it." Often the redefining of a superior's misplaced perceptions, or clarifying a superiors' understanding of a situation requires extraordinary steps. This is one of the greatest challenges to leading up.

Sometimes a subordinate must exercise the courage to ask the boss to elaborate and clarify inadequate instructions or an unclear strategy. Often a superior does not specifically seek this type of leading up. Nevertheless, such challenges can often make the difference between failure and success.

If you enjoy reading detailed, but interesting leadership stories, accompanied by succinct lessons in leading up, then this is a book for you. If you are looking for a quick read of principles and leadership philosophy, you will not find that in this work.

Review by Dr. J. Howard Baker
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3 of 3 people found the following review helpful
3.0 out of 5 stars Good book.....you should pick it up.... December 15, 2004
By TJP
Format:Paperback
Typically when someone thinks about leadership, they believe the flow of power and authority to take a downward course. Although leadership usually gets delegated in such a manner, in Michael Unseem¡¦s book, Leading Up, he recommends that leadership must come from below as well as from the top. During the course of this book, examples taken as far back as biblical times are used to compare and contrast between individuals who were constantly in tune with their superiors to those individuals who were not in close communication with their superiors. I will be discussing the decisions that David Pottruck and Thomas Wyman made during their roles of senior company executives that caused them to dominate or disintegrate in their industry. By and large, based on the experiences of various individuals in this book, it is vital that a person become comfortable with and communicate to their superiors for the overall success of all parties involved in any endeavor.

STRENGTHS

„X Keep your superiors well informed of what you have done, what you are doing and what you plan to do.

„X Persuade your boss of a new course with a path that is right, a rationale that is airtight, and a determination that is steadfast.

„X Step up to a moment when you can make the difference even if your superiors fail to see it and the risks are grave in seizing it.

„X Even if you are CEO, remember that your directors and investors are your bosses, and never surprise any of them

„X Convey intents downward and interests upward, transforming what your superior and subordinates want into what all deserve (Useem 281)

WEAKNESSES

I felt that the author did a good job using actual examples and consequences of existing CEO¡¦s and various other individuals. The one thing that bothered me about Mr. Useem¡¦s presentation in this book was in the example of Romeo Dellaire. ¡§If your superiors need to appreciate a grave threat to the institution but are simply not getting it, you may find it essential to transcend the normal channels of communication to drive home a message that they must come to appreciate¡¨ (Useem 88). Useem stated this as the lesson in leading up. I believe that there is only so much of a circumstance that is under your control and if one was to challenge authority in an unprofessional manner it will not resolve the matter at hand regardless of consequences by staying steadfast. Useem needed to constructively break down what he meant by that lesson. Or he should have given a means to make that lesson applicable.

RECOMMENDATION

I felt that the book was very informative. Although during certain instances in the book, the flow of information tends to slow down because of some of the examples. Despite this flaw, I highly recommend this book to anyone who is considering a career in business or management. This book makes one realize how important communication between channels is in this growing era of decentralized management. Without proper teamwork efforts of keeping internal affairs efficient, any corporation can diminish and loose its competitive advantage.
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Most Recent Customer Reviews
4.0 out of 5 stars Great book!
Get a great action and adventure stories while learning the underlying leadership principles inherent in it. More instructional books should adopt this anecdotal approach.
Published 2 months ago by Johnny Boy
5.0 out of 5 stars A Great Mentoring Tool
This is one of the most effective leadership books I have read. It is believable and pragmatic. The points are well backed up with substantial anecdotes. Read more
Published on April 16, 2010 by Mark C. Davis
4.0 out of 5 stars Leading Up: How to Lead Your Boss So You Both Win
Michael Useem makes a compelling case for when and how "followers" ought to lead their bosses. Since roughly 70% of organizational leaders report to higher-ups, Useem's book isn't... Read more
Published on December 10, 2009 by Gary B. Cohen
4.0 out of 5 stars Subordinates' Mandate to Lead
This book's title intrigued me, but it was the sub-title that compelled me to read it: "How to lead your boss so you both win. Read more
Published on November 12, 2009 by Matthew Dodd
4.0 out of 5 stars Leading up to your boss is as important as leading your subordinates
If you ran a Google search on leadership, you would find 167 million hits. These include books, courses, consultants and companies that teach leaders and would-be leaders how to... Read more
Published on September 21, 2007 by Frank Settineri
5.0 out of 5 stars The "ups" and "downs" of effective leadership
I read this book soon after it first appeared (in 2001) and recently re-read it, curious to know how well its core concepts and insights have held up. My conclusion? Read more
Published on August 21, 2007 by Robert Morris
5.0 out of 5 stars Excellent resource for companies with communication problems
I was really disappointed to read several of the other reviews that felt this book was so poor. I found the style of the book to be quite helpful. Read more
Published on May 12, 2003
1.0 out of 5 stars Trite, Superficial and Without Merit
Skip this book. It is utterly without redeeming value. This book could easily been written on a very short stack of 3x5 cards. Unfortunately, it is about 200 pages too long. Read more
Published on December 13, 2002 by jimbo
1.0 out of 5 stars Another terribly disappointing business book
With a full-page ad in the Harvard Business Review, and the impressive credentials of the author, I was sure I would be pleased with the book. Read more
Published on October 31, 2002 by Walter Reade
2.0 out of 5 stars Great History Lesson
This books gives a great history lesson, trouble is, I wanted to read a book about business leadership! Read more
Published on February 17, 2002 by Tom Edie
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