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Lean IT: Enabling and Sustaining Your Lean Transformation Hardcover – September 14, 2010

ISBN-13: 978-1439817568 ISBN-10: 1439817561 Edition: 1st

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Product Details

  • Hardcover: 370 pages
  • Publisher: Productivity Press; 1 edition (September 14, 2010)
  • Language: English
  • ISBN-10: 1439817561
  • ISBN-13: 978-1439817568
  • Product Dimensions: 1 x 6 x 9.2 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Best Sellers Rank: #263,943 in Books (See Top 100 in Books)

Editorial Reviews

Review

This book will have a permanent place in my bookshelf. In my ten-year study of high performing IT organizations, I’ve found that businesses rely on IT far more than they think. The impacts of poor flow from application development into IT operations can be devastating: ever increasing cycle times and amounts of rework, and an ever increasing amount of heroics required in IT operations to preserve the illusion of stability and reliability.
—Gene Kim, Chief Technology Officer, Tripwire, Inc.

There has never been a more critical time to improve how IT integrates with the global business enterprise. This book provides an unprecedented look at the role that Lean will play in making this revolutionary shift and the critical steps for sustained success.
—Steve Castellanos, Lean Enterprise Director; Nike, Inc.

Twenty years from now the firms which dominate their industries will have fully embraced lean strategies throughout their IT organizations. Ten years from now those organizations will have started pulling ahead of their competitors as the result of lean IT. Today this book will show those organizations the path they need to start out on. Will your organization be one of them?
—Scott W. Ambler, Chief Methodologist for Agile and Lean, IBM Rational

... goes both wide and deep in its exploration of Lean … a great survival manual for those needing nimble and adaptive systems.
—Dr. David Labby, MD, PhD, Medical Director and Director of Clinical Support and Innovation, CareOregon

This book makes a major contribution in an often-ignored but much-needed area. It ranges over a huge area – including excellent cases – that will bring IT professionals into the Lean fold but will also enable Lean managers to reach out to IT.
—John Bicheno, Program Director MS in Lean Operations, Cardiff University

… a comprehensive view into the world of Lean IT, a must read!
—Dave Wilson, Quality Management, Oregon Health & Science University

About the Author

Steve Bell, CFPIM brings over twenty years' experience in finance, operations management and information systems. He is the author of Lean Enterprise Systems, Using IT for Continuous Improvement. (2006)

Mike Orzen, CMA, CFPIM, PMP delivers a unique blend of IT, operations management, Lean, Six Sigma, and project management. With a BA from Stanford University in economics and an MBA from the University of Oregon, Mike has been consulting, coaching, and teaching for over 20 years.

Steve and Mike are faculty members of the Lean Enterprise Institute. Together, the authors combine their experience in information systems and process improvement to share their lessons learned.


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Customer Reviews

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This book was written for anyone working in the IT industry.
Chris York
Only the best and most needed, who can keep up with the need for speed, can remain in the game.
No Crisis
Orzen and Bell provide a comprehensive look into the application of Lean in IT organizations.
Tom Paider

Most Helpful Customer Reviews

9 of 9 people found the following review helpful By Steven Boancorsi on January 7, 2011
Format: Hardcover Verified Purchase
Book Review by: Steven Bonacorsi, Lean Six Sigma Master Black Belt, ITIL Master, Honorary Advisor to the International Six Sigma Council, Agilest, and Founder of the Lean Six Sigma Group.

Ch 1: The authors outline the key disconnects in areas such as the lack of Integration and synchronization between IT and the business as caused by unnecessary complexity. I cannot agree more, as the business complexity increases with supply chains, mergers and acquisitions;, various as changes in customer and employee needs increase accelerate, SOAS does the complexity of information systems increase. Lean IT engages people, using the framework of lean principles, systems, and tools, to align and synchronize the IT Organization with the business to provide quality information, supported by fast and effective information systems that are accurate and complete. Lean IT outlines how Information Technology systems can change quickly to respond to rapidly changing customer and business requirements.

Ch 2: The authors outline three ages of Lean: Beginning in 1890 with the Age of Scientific Management and Frederic Taylor, Henry Ford, then on to The Age of Engagement following World War 2 with Edward Deming, Joseph Juran, Goldratt's Theory of Constraints, and the Toyota Production System, thru 1995 to the Age of Integration with the evolution of Lean and Six Sigma. The Authors clearly cover the Lean Principles, in that they are about fixing processes, not people, for fact-based improvements. Kaizen, culture, Value Stream Mapping (using IT Examples), A3 thinking, and the 7 Wastes are all covered in addition to many other Lean tools and methods, specifically used in IT.
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Format: Hardcover
I got this book as a support for a task I was given-Selection and Implementation of an ERP system.

This book does a great job of covering the IT landscape (ITIL, Software Development, cloud...) as well as what Lean is all about-The Flow of Information to drive the Flow of Materials so the Customer can receive Value from the Supplier (you.)

This book is a great read for IT and non-IT people to read and come to consensus on better ways of managing IT. Many firms end up with IT "managing" IT but the languages spoken are worlds apart. IT, "011010 10101001 01 1101!!!" Finance, "$$$$, 1/4ROI, IRR$$$!!!!" IT, "OMG 0100111 $%#@" Finace "Budget=0"

This book can help both camps come together so IT can deliver value to the customers at a lower cost, which seems to be the only path to talking with finance.

The organization cannot reach excellence without well designed an implemented systems. Finance usually cannot fund the latest greatest. Lean IT can bring the best value to the customer for the lowest cost creating a win-win-win.
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Format: Hardcover
This well written and exceptionally researched book is a great resource for anyone looking to see how Lean and Agile bring discipline to an IT organization.

For those in the Agile community it will show how to use Lean's systems thinking to reduce waste and further optimize your processes. If you are coming from the Lean community the book will show you how the disciplines of Agile will give you greater visibility and increased throughput to your organization. If you are neither from the Lean or Agile communities but you are frustrated by current processes in your IT organization that inhibit throughput, this book will give you the tools to identify root causes and direction in breaking these constraints.
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Format: Hardcover
I wish I had this book a few years ago when I assumed a CIO role for a government agency. I had Lean experience with a Fortune 100 company but had never seen all the Lean concepts assembled together in such a concise and usable manner. Bell and Orzen have masterfully linked Lean to the IT discipline and have created a bridge to help the business and IT better understand each other. As more organizations turn to Lean to improve their operational efficiencies, it will be critical that IT understand the language and principles that the business will be adopting. And it will be critical that IT adopt the same techniques to drive out waste and understand their role in creating the customer experience.
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Format: Hardcover Verified Purchase
This book fits nicely in my Lean library between "Getting the Right Things Done" and "Implementing Lean Software Development". All of the case studies and examples are based on IT services. There is no need to translate the concepts from Lean product manufacturing. Also, the scope covers the full "Initiative to Results" value stream for IT services. So, the discussion is broader than just an Agile SDLC or the IT project management lifecycle. The Lean principles pyramid in chapter 2 is especially useful for organizing the jumble of Lean buzzwords and concepts into a clear mental model about what's involved in enabling a Lean culture transformation in IT.
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By Scott D on November 29, 2010
Format: Hardcover
This book applies lean concepts to the Information Technology world using "real world" examples. The authors have had hands-on experience applying lean in IT and it shows in this book. I like that it applies lean throughout all aspects of IT,touching on problem solving, project management, SDLC, and the behavioral shifts necessary to become a lean organization. The holistic view this book addresses means that I'll be referencing it for a long time as I travel on my lean journey in IT.
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