From the Author
When I first wrote this book it was simply intended to be a thought-provoking treatise to make the case that if organisational leaders persisted in referring to their people as their greatest asset then they needed to stop being hypocritical about it and actually account for them as such. When I wrote it, I was unaware that this was something that had been mooted by no less a luminary than Peter Drucker some 40 years ago. Thus, in blissful ignorance of earlier attempts to find the 'holy grail' of how to value people as assets, I decided that it was no good promoting the idea without promoting how to do it and set out to figure out just that. I am happy to report that I am confident I have succeeded and in this third edition I have illustrated what this would look like. I hope you will find the concept as exciting as I do and that you will help make it a reality that will truly transform the workplace - and eliminate the human economic waste of disengaged people simply going through the motions because work is simply their livelihood and not an integral part of their self-fulfilment.
About the Author
Bay Jordan has nearly thirty years experience as a Chartered Accountant working in auditing, financial management and consulting. His career focus has been primarily on the systems side of operations, looking to remove the operational drudgery while improving the quality of the information generated to facilitate informed, proactive decisions. Described by one former colleague as "A leader with a relentless dissatisfaction with the status quo and an ability to articulate a future vision and lead people towards it" he has grown increasingly perturbed at the short-termism which he sees as continually focusing on fixing symptoms rather than the causes of problems. This was exacerbated by an all-too-common practice in information systems development of imposing new systems on users with a few days training immediately prior to launch after little or no involvement in their design. Indeed, he remains convinced that no technology system has delivered either
- The benefits promised; and/or
- The potential benefits that it ought to have delivered.
He attributes this to too strong an emphasis on process and not enough on people. It is to redress this and restore a proper balance that he felt compelled to write this book. He sees the solutions he propounds here as offering a communication bridge between those focused primarily on numbers and those who are more people focused, and has formed his own company to facilitate this.