The Lean Pocket Handbook for Financial Services and over 360,000 other books are available for Amazon Kindle – Amazon’s new wireless reading device. Learn more

 

or
Sign in to turn on 1-Click ordering.
 
 
Express Checkout with PayPhrase
What's this? | Create PayPhrase
Sorry!
More Buying Choices
5 used & new from $6.95

Have one to sell? Sell yours here
 
   
The Lean Pocket Handbook for Financial Services
 
 
Start reading The Lean Pocket Handbook for Financial Services on your Kindle in under a minute.

Don’t have a Kindle? Get your Kindle here.
 
  

The Lean Pocket Handbook for Financial Services (Paperback)

~ David M. Tapping (Author)
Key Phrases: Six Sigma
4.5 out of 5 stars  See all reviews (2 customer reviews)

Price: $6.95 & eligible for FREE Super Saver Shipping on orders over $25. Details
  Special Offers Available
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.

Want it delivered Friday, November 13? Choose One-Day Shipping at checkout. Details
3 new from $6.95 2 used from $25.24

Formats

Amazon Price New from Used from
  Kindle Edition $5.56 -- --
  Paperback $6.95 $6.95 $25.24

Frequently Bought Together

The Lean Pocket Handbook for Financial Services + Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management + Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Price For All Three: $56.39

Show availability and shipping details


Special Offers and Product Promotions

  • This item is eligible for our 4-for-3 promotion. Eligible products include select Books, Single Copy Magazines, and Home & Garden items. Buy any 4 eligible items and get the lowest-priced item free. Here's how (restrictions apply)
  • Over a hundred thousand items are eligible for our 4-for-3 promotion. How do I find more eligible items?


Customers Who Bought This Item Also Bought

Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

by Michael L. George
4.2 out of 5 stars (27)  $23.07
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed

by Dave Rowlands
4.6 out of 5 stars (31)  $8.39
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

by Daniel I. Jones
4.2 out of 5 stars (12)  $22.80
The Lean Manufacturing Pocket Handbook

The Lean Manufacturing Pocket Handbook

by Kenneth W. Dailey
3.8 out of 5 stars (15)  $6.95
Value Stream Management for the Lean Office

Value Stream Management for the Lean Office

by Don Tapping
4.4 out of 5 stars (8)  $40.13
Explore similar items

Editorial Reviews

Review

"This book provided our organization with a practical approach to continuous improvement." -- Susan B. Taylor, CFA, CFP, CLU

"This book provided our organization with a practical approach to continuous improvement." --Susan B. Taylor, CFA, CFP, CLU

"To the point and relevant for the financial services industry." -- John W. Littmorrow, CLU

"You can tell this was written by people in the insurance, banking, and financial service industries." -- Ed Gallipoe, Financial Analyst

"You can tell this was written by people in the insurance, banking, and financial service industries." --Ed Gallipoe, Financial Analyst

"This book provided our organization with a practical approach to continuous improvement." -- Susan B. Taylor, CFA, CFP, CLU<br /><br />"This book provided our organization with a practical approach to continuous improvement." --Susan B. Taylor, CFA, CFP, CLU<br /><br />"To the point and relevant for the financial services industry." -- John W. Littmorrow, CLU<br /><br />"To the point and relevant for the financial services industry." --John W. Littmorrow, CLU<br /><br />"You can tell this was written by people in the insurance, banking, and financial service industries." -- Ed Gallipoe, Financial Analyst<br /><br />"You can tell this was written by people in the insurance, banking, and financial service industries." --Ed Gallipoe, Financial Analyst


Product Description

The Lean Pocket Handbook for Financial Services is a quick, ready-to-use, reference allowing employee's in the financial, insurance, and banking industry to learn, understand, and apply Lean (continuous improvement) tools. The book describes the basic thirteen Lean tools (including Six Sigma) that has proven successful in financial service applications. Lean is a business improvement system based on the powerful concepts documented by the world-class Toyota Motor Corporation. Lean is a process to eliminate waste. For these financial service industries to obtain their share of the 21st century investment and banking business, costs must be contained and waste eliminated. If this does not occur through the use of Lean and Six Sigma, your ATM card will be drawing from the Chekiang First Bank Ltd., Beijing, China.

Product Details

  • Paperback: 94 pages
  • Publisher: MCS Media, Inc. (January 17, 2006)
  • Language: English
  • ISBN-10: 0977072045
  • ISBN-13: 978-0977072040
  • Product Dimensions: 5.1 x 3.6 x 0.6 inches
  • Shipping Weight: 0.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon.com Sales Rank: #336,267 in Books (See Bestsellers in Books)

Inside This Book (learn more)

Citations (learn more)
This book cites 1 book:


Books on Related Topics (learn more)


Tag this product

 (What's this?)
Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items.
Your tags: Add your first tag
 

 

Customer Reviews

2 Reviews
5 star:
 (1)
4 star:
 (1)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (2 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
4 of 5 people found the following review helpful:
5.0 out of 5 stars Most Realistic and Helpful Book out there, March 17, 2006
By Christine (Richmond, VA) - See all my reviews
The Lean Pocket Handbook for Financial Services includes realistic and useful tools that can be applied in the Financial Services industry. There are very few Lean books out there that apply to servicing and this one is the best.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
4.0 out of 5 stars It really is pocket sized!, June 20, 2009
Nice little (pocket sized) handbook. I keep it in my portfolio and it has very good, snipet like, content. Don't but this expecting to sit down and read it, but it is a very good light reference.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Only search this product's reviews



Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   



So You'd Like to...


Product Information from the Amapedia Community

Beta (What's this?)


Look for Similar Items by Subject

Search Books by subject:



i.e., each book must be in subject 1 AND subject 2 AND ...
 

Feedback

If you need help or have a question for Customer Service, contact us.
 Would you like to update product info or give feedback on images?
Is there any other feedback you would like to provide?

Your comments can help make our site better for everyone.


Your Recent History

 (What's this?)

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.