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1 of 1 people found the following review helpful:
5.0 out of 5 stars excellent read!, April 17, 2009
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This review is from: Lean Six Sigma for the Office (Resource Management) (Hardcover)
Excellent book! Easy to understand and implement these procedures in the office. Extremely relevant and effective. Anyone working for any company should read this. The improvement is dramatic.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Timely book for Continuous Improvement, December 7, 2008
This review is from: Lean Six Sigma for the Office (Resource Management) (Hardcover)
Highly readable. Explains step by step ways to improve business processes using Lean and Six Sigma concepts centered around Kaizen events. Useful for office as well as manufacturing professionals. Good handbook for new Kaizen practioners. BBs and MBBs will find the appendix covering in depth statistical and simulations useful.
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Lean Six Sigma for the Office (Resource Management)
Lean Six Sigma for the Office (Resource Management) by James William Martin (Hardcover - October 30, 2008)
$54.95 $45.50
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