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Jay Arthur, The KnowWare Man, works with companies that want to fire up their profits using Lean Six Sigma. He is the author of Lean Six Sigma Demystified and the QI Macros SPC software for Excel. The QI Macros is used by over 3,000 hospitals to meet the accreditation needs of the Joint Commission. Jay has worked with Tenet Healthcare, Kindred Healthcare, Centura Healthcare, and Christus Healthcare on projects to improve patient flow and to reduce clinical and operational errors. Besides consulting with healthcare companies, Jay has been researching what works and what doesn't work in healthcare for over a decade. He will backup his writing with examples and case studies from all aspects of healthcare.
Pretty decent book with some good knowledge but there seemed to be a great deal of repeating info and the author defiantly had some software to sell. Read morePublished 5 months ago by Nathan
Fantastic book! It's not often that I find myself reading with a highlighter in hand getting motivated to go back to work and apply some of what I've just read. Read morePublished 7 months ago by Joshua Thompson
I've purchased numerous books on lean and six sigma for hospitals. This is by far my favorite. It is easy to use, has numerous visuals, and includes a free trial for QI Macros.Published 10 months ago by Jon
Easy reading and a way to learn and implement six sigma priciples in hospitals.. Great examples and tools.Published 11 months ago by Deborah A. Lichtenberg
Good examples, but I was looking for more of the thought process and theory behind the examples.Published 14 months ago by Ed Johnson
It was very helpful with the running of the medical centre. More health professionals should read it and apply the principles to their own practices.Published 23 months ago by Tony Turner
I found this book very informative and useful. We reference this in our Kaizen Events. The examples proved helpful and were current.Published 23 months ago by B. Green
This book has the essential tools and guidelines to learn about quality improvement in hospital. How and why to apply LSS in your hospital.Published 23 months ago by kat