Customer Reviews

Learn Microsoft VISIO 2002 (Wordware VISIO Library)

5 star:		(1)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I appreciate the clear writing style of this book, but I've found several content problems that are very frustrating to a new Visio user. The author often says to click the icon on the toolbar, but he fails to say which toolbar, leaving the reader to display and remove toolbars until the correct icon appears. I've found shortcuts that don't work as described in the book. For instance, any shortcut that begins with CTRL+O opens the Open File dialog box instead of doing what the book says. In several places the author says to click on an option on the TOOLS menu when, in fact, the option is on the SHAPE menu. While it's better than no book at all, I don't recommend this book for new Visio users.

Very easy to understand for the average application user like myself. Chapter outlines are clear and concise for the beginner. I recommend this for the average user of office applications but has never used Visio 2002 - like myself.

This has been the worst Amazon experience I've had to date. You sent me the wrong book. I called and told you, so you sent me a replacement. You sent me the wrong book AGAIN! I called and told you. I asked that you physically confirm that it is the correct book before sending it next time. The Customer Service person would not do so.

Now I have 2 wrong books and no Learn Microsoft Visio 2002. I am expected to go on the computer and print return labels, then go to the post office and ship the stuff back. Seems to me that I am being seriously inconvenienced for your mistake.