Great ottoman..... but I have some issues. The first one I bought.....arrived promptly, but then broke my heart by having two broken legs, and a bad corner where the leather was messed up. I followed the protocol to return it, and Amazon. com was AMAZING getting it back to the warehouse, and sending me a new one. No hassles there. The replacement came w/ two really wobbly legs. The problem seems to be that a good product is getting beat up in the transit, and shoddy packaging offers little to no protection to the items weak point- the legs. I did not return the second one- b/c I truly love the ottoman- I had my husband drive in screws to tighten up the legs. And given that similar products on line cost double, I am not devastated. It would have been nice to receive the ottoman in perfect shape. But after having received two, in the same flimsy type box, I figured that wobbly legs were better than broken ones. Still a really nice piece, w/ seemingly endless storage potential- just think the whomever is prepping this thing for delivery should just slap a coupla pieces of styrofoam planking- or bubble wrap, or whatever. A Nice piece is getting beat up for no good reason, and you just hate to see that. The ottoman itself is great- wide and broad, elegant appearance, with a rich feel to the leather. Price is good too. The cheap price may be why the packaging is so stingy!