Customer Reviews

K&H Lectro Kennel Heated Pad with Free Fleece Cover, Small

5 star:		(48)
4 star:		(17)
3 star:		(8)
2 star:		(6)
1 star:		(22)

 

 

CAUTION--The K & H Lectro Kennel Heating pad was used by my veterinarian to keep my dog warm during a dental procedure while she was anesthetized. The K & H heating pad malfunctioned and kept getting hotter and hotter causing my sweet beautiful 10 pound dog to get very seriously burned--2nd and 3rd degree burns on both sides of her body. She went through a very difficult and long recovery process that is still healing.

I wanted to find out how this happened and called K & H customer service directly. They asked me to have the veterinarian send back the heating pad promising they would test it. They then informed me that the shipping depatment "mistakenly" threw out the pad without ever testing it. They blamed the veterinarian for not using the product properly. Please make sure the product is used correctly. The temp control should not be optional. The manufacturer K & H Pet product's customer service was insensitive, self protective, evasive, duplicitious and dishonest. NOT ACCEPTABLE. IT DESERVES NO STARS.

Update:

When I first bought this in May of 2008 (see original review below), we ended up donating it to the local shelter because my dog didn't use it. Now that we have added a second dog, we figured maybe the new dog would like to have it.

We liked the quality of the pad the first time, so without hesitation we bought the item again.

What a DISAPPOINTMENT!! The quality has gone way down!!! The best feature of the pad (the wrapped cord) that used to be completely covered by a flat wire (like a ribbon), now has a wire that looks like one of those spiral notebook wires, very flimsy - NOT CHEW PROOF ANYMORE! Also, the heat setting is way higher, so it can get quite hot - I'm not sure if that is safe. I'm lowering my rating from 4 to 1.5 stars, had no idea how much the product changed! It still works, but between the changes in the cord and heat, I'm not sure if it is safe.

--- Original review from 2008
The best thing about this heater is that it is well made, good craftsmanship. It is made of stiff plastic, and it has a wire that protects the cord against being chewed. My dog lives indoors, but seemed to always be cold during the winter, so I bought this heater to put under his dog bed to warm it up.

It didn't work that way, the heat was too low to warm up through the foam of the dog bed. To give you an idea of the temperature, it was similar to the lowest setting of a car seat-warmer. It was nice, but for some reason my dog just wouldn't lay on it, so I ended up donating it to the local animal shelter.

PROS: Good quality, sturdy materials, wrapped cord
CONS: My dog didn't like it :(

Have 3 dogs, live in COLD winter areas (often below zero at night).Bought 4 of the Lectro-Kennel pads last year (1 quit in the first six months)

Only 1 still works. They just quit. Would not recommend. For the price they should last more than 1 winter

I live in a moderate climate (nothern California). I bought one of these in 2003 to keep my Boxer warm on sunless cold winter days. It worked well until one day when I accidentally stepped on it. The pad cracked along the corner edge of the long side. There does not seem to be an easy way to repair it. I'm not a big guy (150 lbs) and the pad was not exposed to sunlight (lived in the dogloo). I feel like I got a few good years out of it but I'd expect it to be a bit sturdier for $60.

The unit worked only two nights and then stopped. Also the pad is a hard plastic case with a thin fleece covering. It can't be very comfortable, especially for older dogs.

We bought this item after seeing how cold our feral cat got every winter, despite the fact that we made a little house for her. She has moved all the straw in her house so she can be directly on it. It recently got to 10 below zero here and she loves to spend her time on her lectro kennel pad. Our cat loves the lectro kennel pad and possibly wouldn't be alive without it. We looked at other fire-safe warming devices for animals, but nothing compared to this product for your money.

We have two dogs and when it's cold outside they do not want to use the lectro mats at all. They look at it if something is making noise and prefer to sleep on the cold ground instead of the mats...
I used some force (on the dogs) but it's not working.. One time one mat was overheating on one spot...

Have 3 dogs, live in COLD winter areas (often below zero at night).Bought 4 of the Lectro-Kennel pads last year (1 quit in the first six months)

Only 1 still works. They just quit. Would not recommend. For the price they should last more than 1 winter

Bad mistake. Trying to save a buck, I departed from the tried and tested and ordered two of these K&H Lectro Kennels in August and September 2009 for two indoor cats who enjoy basement life during the winter months. The large lasted only 6 months. The fleece cover has been washed several times but is still like new. It has not been dropped, abused or damaged in any way.

"You get what you pay for."

Lectro Kennels are very poor quality. From the flimsy feel, there does not appear to be any insulation inside the unit at all as is found with better quality brands. They are cheaply made in China.

I have two of the red, KANE Pet Heating Mats, made in USA, from Cabela's that are 8 and 11 years old and are used outdoors in sheds and barns for cats. Both still work like new, although the coiled wire protecting the cord has rusted a bit. They are more expensive by about 50%, but are very well constructed, rigid and durable and the rheostat is included. I just ordered another. They are also available from Amazon.Com. Under SPORTS & OUTDOORS, search HUNTING: PET HEATING MAT.

Saving money up front is not always a bargain if the product lasts only 6 months as compared to one that lasts for a decade or longer.

And allowing pets to freeze in winter is not an option.

I have two dogs, one large and the other medium size. The dogs stay outside for the most part. The pad provides enough heat but the fleece cover come off occasionally. The large size heating pad is made for a more medium size dog(small Lab). My Chesapeake Bay(80lb.) retriever has a little problem with the size. I put her foam bed on it and it works OK.