Customer Reviews

Legacy 5/8-Inch-by-50-Foot Retractable Garden Hose Reel L8346

5 star:		(4)
4 star:		(2)
3 star:		(2)
2 star:		(1)
1 star:		(1)

 

 

I had purchased a water powered retractable unit last year.

The problem was the water inlet was 3/8". Poor flow.

The Legacy inlet is full size. I now have one unit in front, 2 in back. So far no problems with the hose or retraction spring. Once the factory hose wears out, I think I will replace with a 5/8". Overall, I am very happy with the product and give it a full 5 stars.

this is the fifth water hose reel I've purchased, and it's the worst of all 5 different models I have. You see, I keep buying different models hoping that it will be better than the others. The typical problem is they start loosing their strength to pull the hose all the way back in. This model had this behavior from day 1 so I knew it was a loser, now after a month of very light use the latching mechanism has failed. Just FYI: the best one I have is made by AK Reels and it's the marine/RV model, it's all plastic, mostly white but with blue trim and costs about $150 here on amazon.

very good product.garden hose retracts with ease.easy to set up if you decide to wall mount the case-only four screws with a swivel mounting bracket.the bracket is made well and it is easy to swivel in the direction you want.as a consumer like you,trust me and you will like this product.

Wanted a quality, dependable retractable garden hose reel with the maximum hose diameter available. The Legacy hose reel has filled the bill. The biggest drawback is the hose length is limited to 50 ft. Checked Legacy's customer service department, which is excellent, and they provided honest answers to my inquiries about this hose reel. Legacy does not recommend replacing the garden hose with anything but their OEM garden hose of same length and diameter since the system (hose and hose reel) was designed to work together. Purchased two more garden hose reels for the rest of my house hose bibbs. Read and follow the instruction manual provided with the product and the product will perform as expected/designed.

The first one I received was broken inside and wouldn't latch. The replacement reel was not aligned correctly with the level wind, causing the hose to criss cross and get hung up inside the reel and not able ot rewind all the way because of the overlapping. I disassembled the reel and aligned it properly and it works OK now. The level wind and the ratchet assembly seen kind of fragile. Time will tell.

I have the same reel for an airhose that works great. I dont know if its the bigger line or what, but it doesn't reel in evenly and gets jammed towards the end. Also the hose end leaked right out of the box.

I searched extensively, tried out several products, and chose this as the best of all. It works beautifully and looks great mounted on your home. It is built to last adn well worth the price.

I've owned this product for over a year and it has failed 3 times. The first was an internal leak that occured immediately after hooking it up. This could only be fixed by the Legacy sending me a new one. The second time, the hose burst in the center. They sent a replacement hose. The third time, the hose burst again. I have never had any other hose burst in my house, so I don't think its my water pressure. I will say that the customer service is very good and they have sent out replacement parts. On top of the problems, the mechanism just doesn't work very good. I've had to adjust the tension so it won't rewind leaving about 5-10 ft left with no where for it to go. Even after adjust it, it works better if you leave the hose end open so the water is not in the hose. Of course this then leaves water everywhere as it wind up. I sometime thing it would be easier just wraping a hose around a hanger and be done with it.

I ordered the retractable hose for my husband, the yard man, and he loves it. We will get a second (and maybe third) one next summer for the side(s) of our house.

This is not my first hose reel. I really like them.