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I had an opportunity to use quite a few machines in pastry class. This is one of the better ones. It's at the edge of being a pro tool, but it's capacity is too small to qualify for that, and the freezer unit is slow for a pro unit, (which will encourage ice crystal formation).
On the other hand, it's a capable machine, and a huge step up from cheaper machines in terms of build and performance. It's quiet, strong, and so far, very reliable.
If you are simply experimenting with ice cream making, this isn't the machine, probably (because of the price).
If you do like ice cream enough to plunk down half a grand, it's the best one I've used under [$$$$]. For [$$$$] you'll double the capacity and freeze cream in about 8 or 10 minutes.
It's not too hard to clean, and is easy on power consumption (sometimes we take the machine on picnics and use a generator to power the unit). I'm satisfied with the performance, quality and product produced to say I fully recommend it to ice cream loving families who know how truly great fresh ice cream is.