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Lenovo IdeaPad U410 14-Inch Ultrabook (Graphite Gray)

by Lenovo
3.7 out of 5 stars 47 customer reviews
| 13 answered questions

Available from these sellers.
  • Intel Core i7-3537U ULV Processor (2GHz 1600MHz 4MB)
  • 8 GB DDR3 RAM
  • 1 TB 5400 rpm Hard Drive, 24 GB Solid-State Drive
  • 14-Inch Screen, NVIDIA 610M
  • Windows 8, 8-hour battery life
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4 used from $550.00 2 refurbished from $629.77
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Product Description

Product Description

The Lenovo Ideapad U410. An Ultra Slim and Stylish Notebook at an Ultra Affordable Price. The stylish yet inexpensive IdeaPad U410 ultra notebook combines a super-slim design with ultra responsive technologies - 3rd gen Intel Core i7 processor, 500GB hard drive plus a 24GB SSD drive for faster boot up and access. Plus, the U410 has an extended battery life of up to 9hrs.

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Product Information

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Screen Size 14 inches
Screen Resolution 1366x768
Max Screen Resolution 1366 x 768 pixels
Processor 2 GHz Core i7 3537U
RAM 8 GB DDR3
Hard Drive 1 TB SATA
Graphics Coprocessor NVIDIA Geforce GT 610M
Graphics Card Ram Size 1000 MB
Wireless Type 802.11bgn
Number of USB 2.0 Ports 2
Number of USB 3.0 Ports 2
Average Battery Life (in hours) 8 hours
Brand Name Lenovo
Series IdeaPad
Item model number 59365180
Hardware Platform PC
Operating System Windows 8;
Item Weight 4.1 pounds
Product Dimensions 13.5 x 9.2 x 0.8 inches
Item Dimensions L x W x H 13.5 x 9.2 x 0.83 inches
Color Graphite Gray
Processor Brand Intel
Processor Count 1
Computer Memory Type DDR3 SDRAM
Flash Memory Size 24
Hard Drive Interface Serial ATA
Hard Drive Rotational Speed 5400 RPM
Optical Drive Type No
Voltage 230 volts
Batteries 1 Lithium ion batteries required. (included)

Additional Information

ASIN B00ATANUVC
Customer Reviews
3.7 out of 5 stars 47 customer reviews

3.7 out of 5 stars
Best Sellers Rank #27,152 in Computers & Accessories (See top 100)
#5,878 in Computers & Accessories > Laptops
Shipping Weight 6 pounds
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available February 3, 2013

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

Customer Reviews

Top Customer Reviews

DO NOT BUY THIS LAPTOP! This is my first amazon review and I was motivated to write it because of the totally unusable experience I've had with it. The wireless is unusable. I'm a pretty sophisticated computer user and we have multiple devices operating on our wifi network but this computer without question has repeated wifi connection problems. In addition, the trackpad driver software crashes constantly when microsoft office is opened. I'd recommend cruising the lenovo forums for feedback on these issues from other unfortunate Lenovo buyers.
1 Comment 18 of 21 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I was quite fond of the Lenovo Ideapad line at first. I like the design, the weight, and the cost-quality seemed reasonable. That is until I got to know the horror that is Lenovo customer support.

First I had the common WiFi issue (for mediocre WiFi networks, the connection is terribly slow), for which Lenovo has always refused liability, claiming that it is a software related issue that can be solved with drivers; it cannot! However, I tend to work in environments with strong WiFi networks so that issue, although disappointing, was still manageable.

Now, the left hinge of the cover of my Lenovo is broken. As a result, the Laptop cover hardly closes/opens without ruining the screen, so I'm forced to use my lightweight ultrabook as a stationary desktop. There is a whole thread on this issue on the Lenovo forum (https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/Re-Lenovo-Ideapad-U410-and-U410-Touch-broken-hinge-cover/td-p/1795447/page/23) with hundreds of people who have the exact same problem, and an explanation of the faulty design that will inevitably lead to broken hinges, however careful you treat your laptop.

Instead of admitting their mistake and offering their customers an appropriate solution, Lenovo hides behinds aggravatingly slow responses, intransparency, and a whole spectrum of lousy excuses. I'm telling you, if you want to lose faith in humanity, go through one of those supposed ''customer support'' threads on the Lenovo forums. Unfortunately, gathering angry customers in Lenovo moderated forums will not matter much; we should voice our discontent where it counts: at the retailer.

I'm contacting Lenovo personally with this issue as we speak. In case anything comes out of that, I will update this review
3 Comments 7 of 7 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Verified Purchase
I've had this computer for almost two months now. The only problem that I've found is with the touchpad drivers. Sometimes when the computer wakes up from a sleep, the two-finger scrolling function on touchpad does not work. Other than that, everything else has worked flawlessly for me, including the wireless network card. The only other items worth mentioning is that the display is not as bright as some other laptop, like the Dell Inspiron 14z, and the battery lasts nowhere near the 9-hours claimed by Lenovo. It's closer to 4 - 5 hours with display brightness at 50%. Despite having less ports on the Dell 14z, I would recommend the Dell over this Lenovo. Dell also includes a built-in DVD drive, which comes in handy. (I don't work for Dell. I just have both machines.)
1 Comment 13 of 16 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Save your money. The hinge broke within a year and a half through normal use. The WiFi card is shaky. The trackpad software crashes sometimes along with the audio. Seriously, you can get a nice laptop than this for the same price. Only reason I still use it is because I only have two years left of college and no money.
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Above all else, what should scare you away from Lenovo the most is that they've known for over a year that this product (the U410) is defective, and yet they still sell it, ship it out, and then act surprised when you call technical support.

If you read a few more reviews, you can easily figure out that the WiFi is defective on these units to the point of being unusable 95% of the time. Both the connectivity and speed are incredibly bad.

There are no fixes for this issue. Doing things like replacing the driver will not solve the issue, and many people have sent their units in to Lenovo, only to have them returned in exactly the same state.

Bottom line is that if you ever intend to use WiFi, this is not a computer you should expect to use.

The bigger picture is that I can't imagine how a company views it as a good business practice (even for themselves and their shareholders) to continue to sell products that they and everyone else know are defective. At this point in time, it means that not only will they never have repeat customers, but they've now alienated entire Twitter and Facebook followings of customers who fell into this trap.
1 Comment 3 of 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Verified Purchase
We bought this computer new and had to return it because the wireless internet did not work properly. The operating system and other programs seemed to work okay, but the wireless didn't work. We know the problem had to do with the computer because other laptops we had in the home worked fine. We spent a few hours with customer support, but they were not able to fix the problem. We also researched the problem online. The suggested resolutions did not resolve the problem, and we decided to return the laptop.
Comment 8 of 10 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I bought my laptop from lenovo and not via amazon. For the first few months there was nothing wrong and I thought all the people writing nasty comments are overdoing it. Untill, I started having the same problem. The wifi works sometimes. If I need wifi to be uninterrupted, I will have to sit close to the router. It works fine then. The second annoying issue is the hinge that first became lose [-the screen became wobbly] and then finally broke. I think maybe in order to reduce weight lenovo went to plastic from metal. Yes, the hinges were drilled into plastic! How long will that hold? I had never dropped my laptop but this is what happened after more than an year. When I checked with the customer representative, they were not willing to admit that this is a manufacturing defect and hence there will be no free fixes. Moreover, even if this is fixed, the problem will reoccur because the construct itself is weak -metals screws into plastic cannot hold for long. As of now I have to place a couple of thick books behind the screen so that its help... its no longer a laptop. My sincere advice would be not to buy this laptop due to its hinge and wifi problem. I've used other lenovo laptops at work and never had any issues with them
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