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  • Lenovo Y480 20934FU 14-Inch Laptop (Dawn Grey)
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Lenovo Y480 20934FU 14-Inch Laptop (Dawn Grey)

by Lenovo

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  • Intel core i7 Processor 2.3GHz (6MB Cache)
  • 8 GB DIMM RAM
  • 750 GB 5400 rpm Hard Drive
  • 14.0-Inch Screen; NVIDIA GT640M-LE 1GB DDR5 Graphics
  • Windows 7 Home Premium 64-bit, 3.5 hours Battery Life
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Lenovo Y480 20934FU 14-Inch Laptop (Dawn Grey) + SquareTrade 3-Year Computer Accident Protection Plan ($700-800)
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Product Information

Expand all Collapse all Technical Details
Screen Size14 inches
Max Screen Resolution1366 x 768 pixels
Processor2.3 GHz Intel Core i7
RAM8 GB DIMM
Hard Drive750 GB SATA
Graphics CoprocessorNVIDIA GeForce GT640M LE
Graphics Card Ram Size1 MB
Wireless Type802.11A
Number of USB 2.0 Ports 4
Number of USB 3.0 Ports 2
Average Battery Life (in hours) 4 hours
Brand NameLenovo
SeriesIdeapad
Item model number20934FU
Hardware PlatformPC
Operating SystemWindows 7 Home Premium 64-bit
Item Weight4.8 pounds
Item Dimensions L x W x H13.60 x 9.40 x 1.30 inches
Color Dawn Grey
Processor BrandIntel
Computer Memory TypeDIMM
Flash Memory Size4 GB
Hard Drive Rotational Speed5400 RPM
Optical Drive TypeDVD RW
Batteries:1 Nonstandard Battery batteries required. (included)
  
Additional Information
ASINB007CL3AZC
Best Sellers Rank #17,805 in Computers & Accessories (See top 100)
Shipping Weight7.8 pounds
ShippingCurrently, item can be shipped only within the U.S.
Date First AvailableApril 29, 2012
  
Warranty & Support
Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellableRead more condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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Product Description

High-performance multimedia entertainment on the go.”With a widescreen HD display wrapped in a Dawn Gray brushed metal cover, the IdeaPad® Y480 notebook lets you enjoy the big-screen experience while on the go. The 3rd gen Intel® Core™ i7 processor and discrete NVIDIA GeForce GT 640M-LE graphics technology provides advanced performance while audio-visual enhancements like OneKey® Theater II, provide the ultimate multimedia experience. Plus, these notebooks are optimized to start super quick withLenovo EE3 for Windows® 7.

Customer Questions & Answers

Customer Reviews

Lousy excuses from the customer service.
reks
I called back the main support number, and spoke with a different guy.
Arrr
The arrival was pretty on time and the laptop is good enough.
Octavio

Most Helpful Customer Reviews

42 of 59 people found the following review helpful By Arrr on June 21, 2012
I was looking for a cheaper alternative to replace my aging MacBook Pro. Fully understanding that I wouldn't be getting as high a build quality as an MBP (and hoping to save a bundle of money in the process), I pulled the trigger and ordered one of these. It arrived dead, complaining there was no bootable device. This probably happens a lot, because the packaging LeNovo uses is absolutely pathetic. The laptop was shipped in a very flimsy box with the computer wedged in between a couple small pieces of styrofoam on either side of the notbook. That's it. I'm pretty surprised that the computer didn't arrive with a few dents the way it was packaged. Anyways, I called Lenovo support, and spoke with a gentleman who took my details, provided me a case number, and then attempted to transfer me over to another department for an exchange. I was then bombarded by advertisements for a free $25 supermarket card and a free gas gift card by an automated system, then disconnected. Confused by what had just happened, I called back the number I was given in case of disconnect and got the same advertisements. It appears the LeNovo rep not only gave me the wrong number to call, but also transferred me over to the wrong number. I called back the main support number, and spoke with a different guy. He gave me a different number, and then transferred me. While trying to enter in my number to the irritating automated system I was disconnected again. I tried calling back the new number I was given, and it just rang forever with no answer. So for the third time I called the main support number and actually ended up talking with the same person again. He apologized and tried to transfer me in directly to the correct department, but was unable to do so. Instead I was given yet another number to try.Read more ›
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3 of 3 people found the following review helpful By SwiftHex on November 11, 2012
I bought this from Lenovo's site about 6 months ago. It's worked out of the box, and has worked since. The package was shipped from China and took 2 weeks to come. One thing that was difficult was the drivers for adjusting the brightness. This did not come with an OS DVD on it. I'm not sure if it had one on the hidden partition as I formatted my drive with a fresh install of win7. I did backup my laptop into an image file before that. Make sure you download the network drivers on Lenovo's site and copy it on a usb flash drive or somewhere where you can get it after if formatting your harddisk. This laptop came with other software installed and I wanted to make sure nothing was on my system. I saw another post about not working when ordering from Lenovo. If your system does not work when you first get it, return it right away.
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3 of 3 people found the following review helpful By Gabriela Proano on October 18, 2012
Got it after going trough a lot of other brands. After a partner show me his, I wanted one. Awesome screen, awesome processor, nice video card, I use a lot of ilustrator and photoshop. This machine runs it really well, no complains with the factory specs. The most impressive thing is the battery, 5 hours in the lowest brightness level. Cooling is quite good too, no heat trough the palm rest, and its quite light too. All in all, good purchase. Cons, well not many really,maybe the charger gets a little hot, buy is quite small too.
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1 of 1 people found the following review helpful By Ozgur Bozkurt on February 9, 2013
unfortunately I did not get to test this computer at some local store and got an idea about the screen quality before I bought it.

on paper this computer has excellent specs for its size!!!! but the moment I turned the computer on, I noticed that the screen is very dark, and the colors off :( I played with the settings for hours and it did not help. I connected the computer to a monitor to see if it is the screen or the graphics card etc. In a nutshell I concluded that it is the screen. I called the lenovo customer service, and after an hour of connecting to the computer and running tests remotely, I was told that "it is a new computer, with a new screen. it just comes with that (strange) coloring and brightness, and there is nothing they can do about it" . I sent it back to the seller, and lost $200 in the transaction for shipping and restocking fees etc.

1- the screen that all y480 series come with, it is the cheapest screen I have ever seen

2- if it was a faulty screen, then it was the lamest customer service I have ever experienced

other than the cheap screen it is a good computer ... if the customer service was helpful or if they could replace the screen I would have kept this computer. it has excellent specs for its size, but cheap screen coupled with cheap customer service made me change my mind about lenovo.

It seems like PC companies are lowering their standards and competing with each other to produce the flimsiest disposable computers ever ... Unless you want a disposable computer, I would not recommend lenovo (except thinkpad series), hp, dell, compaq, asus, and even sony!!!
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1 of 1 people found the following review helpful By Sachmo on December 27, 2012
I bought this laptop, and at the same time purchased an SSD with the intent of upgrading the hard drive.

Despite many attempts I could not install windows 8 with a clean install on the SSD. I contacted Microsoft support and their team spent no less than 4 days attempting to install Windows onto the SSD with the brand new Y480 Ideapad. After 2 days, the call center assigned me the best technician available at a tier 2 level of support. The tier 2 technicians routinely perform about 10 Windows installations per day. They usually take the most difficult install cases. Using remote applications, they virtually monitored the entire install until boot. They ultimately could not install Windows 8. They concluded that the issue was my Lenovo laptop.

I contacted Lenovo support. I was continually disconnected from calls after waiting on hold for long periods of time (this happened 3 times). Despite taking my phone number, none of the employees that I worked with called me back. I escalated support to two supervisors and to the manager of the customer support - literally the person that sets procedures for receiving calls.

During my calls, I discovered that there was a known issue with the Lenovo BIOS preventing users from making Windows 8 installs. Despite acknowledging this, I was not offered any support or suggestions as to how I could solve the issue with the BIOS. I was told that to receive any more assistance, I would have to pay for premium support from the software team. The hardware staff was rude and not at all interested in actually supporting the Lenovo product.

While this was going on, I read online forums and discovered a 'whitelist' maintained by the BIOS that only allows certain system configurations.
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