Leonardo's Laptop: Human Needs and the New Computing Technologies [Hardcover]

Ben Shneiderman (Author)

Book Description

ISBN-10: 0262194767 | ISBN-13: 978-0262194761 | Publication Date: October 4, 2002 | Edition: 1

2003 IEEE-USAB Award for Distinguished Literary Contributions Furthering Public Understanding of the Profession. and Selected as a Finalist in the category of Computer/Internet in the 2002 Independent Publisher Book Awards (IPPYs) presented by Independent Publisher Magazine

Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support human needs and that are usable at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational muse for the "new computing." He wonders how Leonardo would use a laptop and what applications he would create.

Shneiderman shifts the focus from what computers can do to what users can do. A key transformation is to what he calls "universal usability," enabling participation by young and old, novice and expert, able and disabled. This transformation would empower those yearning for literacy or coping with their limitations. Shneiderman proposes new computing applications in education, medicine, business, and government. He envisions a World Wide Med that delivers secure patient histories in local languages at any emergency room and thriving million-person communities for e-commerce and e-government. Raising larger questions about human relationships and society, he explores the computer's potential to support creativity, consensus-seeking, and conflict resolution. Each chapter ends with a Skeptic's Corner that challenges assumptions about trust, privacy, and digital divides.

Editorial Reviews

Review

"This book will change the way you think about web design."
— WebReference

"[Schneiderman} is blessed with an engaging writing style and the ability to make this material interesting and lively."
— Jessie Thorpe, Modbee.com

"This book is an inspiration, a must read."
— Professor Gavriel Salvendy, International Journal of Human Computer Interaction

"It's easy...to get caught up in the author's techno-Utopian vision of a world hotwired to serve its populace."
— Elizabeth Millard, ComputerUser.com

"A very useful book..."
— Peta Jellis, First Monday Reviews

"Who should read (Leonardo's Laptop)? Everyone who cares about mankind, technology, and the future."
— Gerd Waloszek, SAP Design Guild

"This is an eloquently written and visionary book."
— Pashu Anantharam, The Rational Edge

Ben Schneiderman's book, Leonardo's Laptop, was a required text in a Cyberspace, Culture and Society course I taught this summer. The course was a combined upper level undergraduate and graduate seminar class that included students from a wide range of academic disciplines: English, sociology, psychology, anthropology, computer science, information systems, philosophy, interdisciplinary studies, Language, Literacy and Culture, and Policy Science. The students overwhelmingly indicated that the book was excellent: readable, inspiring, and thought provoking.
Leonardo's Laptop urges users to promote better design by getting "angry about the poor quality of user interfaces and the underlying infrastructure" and to think big about the ways computers could "support creativity, consensus-seeking and conflict resolution." Shneiderman urges designers to build technology guided by the principle of universal usability to insures that all types of people, young, old, novices, experts, disabled, will be able to use technology to enhance their lives.
Chapters dealing with e-leaning, e-commerce, e-health, and e-government suggest creative ways that technology can support humans as they seek to deal with pressing social issues. This book creatively explores a topic that, all too often, is dealt with in jargon and technical terminology that is not accessible to a wide audience and narrowly frames the discussion of technology and its effects. The book promoted interesting discussion between technical and non-technical students about the effects of technology on societies around the world. The students especially liked the "collect, relate, create, donate framework" that Schneiderman so skillfully uses to illustrate how technology can empower and liberate users.
— Diane Maloney-Krichmar, University of Maryland Baltimore County

"Questions about the relationship between technology and culture may be more important than ever. Ben Shneiderman's conviction that da Vinci's ideas about art and technique remain relevant may bring us an important step or two closer to useful answers about the roles that we want computers in play in our lives."
The course in which I've used Leonardo's Laptop is called "LIS 2000: Understanding Information." ...It is designed as an introduction to the graduate program in library and information science at Pittsburgh, and attempts to look at a series of issues that affect the environment for scholarly publishing, information exchange, information retrieval, etc. The official course description is as follows: "Issues and problems arising from interrelationships among information and individuals, society, organizations and systems, and information that the information professions address."
—Christinger Tomer, University of Pittsburgh

About the Author

Ben Shneiderman is Professor of Computer Science and Founding Director (1983-2000) of the Human-Computer Interaction Laboratory at the University of Maryland, College Park.

Product Details

• Hardcover: 256 pages
• Publisher: The MIT Press; 1 edition (October 4, 2002)
• Language: English
• ISBN-10: 0262194767
• ISBN-13: 978-0262194761
• Product Dimensions: 9.4 x 6.2 x 0.9 inches
• Shipping Weight: 1.3 pounds
• Average Customer Review: 3.3 out of 5 stars  See all reviews (15 customer reviews)
• Amazon Best Sellers Rank: #740,702 in Books (See Top 100 in Books)

More About the Author

BEN SHNEIDERMAN (http://www.cs.umd.edu/~ben) is a Professor in the Department of Computer Science and Founding Director (1983-2000) of the Human-Computer Interaction Laboratory (http://www.cs.umd.edu/hcil/) at the University of Maryland. He was elected as a Fellow of the Association for Computing (ACM) in 1997, a Fellow of the American Association for the Advancement of Science (AAAS) in 2001, and a Member of the National Academy of Engineering in 2010. He received the ACM SIGCHI Lifetime Achievement Award in 2001.

Ben likes skiing, hiking, biking, and working with his students on new ideas. He developed the interface idea for the link with grad student Dan Ostroff in 1984, pioneered information visualization concepts with Christopher Ahlberg (who went on to found Spotfire, based on these concepts), and developed the treemap concept, which was first implemented by grad student Brian Johnson.

Current projects focus on electronic health records and network visualization. He believes computer science should be more directly devoted to making the world a better place.

Customer Reviews

Most Helpful Customer Reviews

18 of 20 people found the following review helpful:

1.0 out of 5 stars repetitive, but somehow doesn't say anything, June 21, 2005

By 

Nadyne Richmond (Mountain View, CA USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   

This review is from: Leonardo's Laptop: Human Needs and the New Computing Technologies (Paperback)

Schneiderman's "Leonardo's Laptop" is singularly disappointing. Promising to raise our expectation of what we should get from technology, he instead uses a forced extended metaphor in the form of Leonardo da Vinci. What would Leonardo do?, we are repeatedly asked. Schneiderman attempts to answer the question. Sadly, his answers are neither new nor groundbreaking. I cannot believe that Leonardo would simply recount solutions that are already available and attempt to make such solutions sound visionary and forward-thinking.

The chapters in the book discuss the issues with usability today, activites and relationships, and attempt to discuss future directions in several fields: government, healthcare, business, and education. In these chapters, Schneiderman uses feel-good buzzwords like 'empowering' and 'enabling', but never moves beyond the feel-good buzzwords to suggest real solutions. In most cases, he suggests solutions that are already implemented; in others, he simply waves his hands at the problem and says that there has to be a solution.

Each chapter concludes with a skeptic's corner. This section could easily be re-labelled the strawman's corner. In that section, he constructs arguments that skeptics might use, but he must assume that skeptics are uniformly moronic. The so-called skeptical arguments are drawn with exceptionally rough strokes, which he dispenses of with little regard to very real concerns that can and should be discussed.

I had high hopes for this book. I wanted something that pushed the boundaries. I wanted something visionary. Instead, I got a repetitive book that somehow didn't say anything. I can only hope that future works give us something better than this.

14 of 16 people found the following review helpful:

5.0 out of 5 stars Leonardo's Laptop  A Unique Resource, February 4, 2003

By 

Peter J. Wasilko, Esq., J.D., LL.M. (Westchester County, New York) - See all my reviews

This review is from: Leonardo's Laptop: Human Needs and the New Computing Technologies (Hardcover)

It is a sad fact that with the exception of deep academic and professional texts aimed at corporate programmers and computer science researchers, most books on computing have frighteningly short useful lifetimes. All too many of them are little more than glorified how-to guides in the use of specific versions of rapidly evolving commercial packages and ever changing industry standards. A few attempt to cover application areas in more generality, but very few indeed strike at the core of the really big picture while offering substantial value to both computing experts and End Users alike.

Ben Shneiderman's tour-de-force, Leonardo's Laptop, is just such a rare gem. It accomplishes the hat trick of meeting the needs of readers in academia, industry, and the general public by going beyond talk of the "in technologies" of the moment to conceptualizing a New Computing organized around the principle of putting human needs first.

It reminds us that while we may have become accustomed to buggy and brittle software, such bad designs - which cost both lives and dollars - impoverish the human spirit and need not be tolerated. By drawing on our scientific and artistic sides we can restore the balance to make technology use an ennobling experience.

Although the text is addressed to everyday computer users and decision makers whose purchasing patterns ultimately determine what the IT sector will produce, it offers a rich set of endnotes that will guide technically oriented readers to the resources they need to implement its vision. Moreover, researchers and business people will find Leonardo's Laptop to be an invaluable source of ideas for grant writing and business plan development.

This book is a must have that will lead to new insights with each reading.

If you are a High School Teacher or University Faculty Member whose students are looking at the role of computers in society or who aspire to creating the next generation of high tech, you owe it to them to evaluate Leonardo's Laptop for use as a required or recommended reading in your courses!

14 of 16 people found the following review helpful:

5.0 out of 5 stars Leonardo's Laptop by Ben Shneiderman, November 30, 2002

By 

Dr. R. Ram-Appel (Tel-Aviv University) - See all my reviews

This review is from: Leonardo's Laptop: Human Needs and the New Computing Technologies (Hardcover)

Ben Shneiderman's "Leonardo's Laptop" should be as inspirational to readers in the 21st century as Leonardo daVinci was in the l5th and l6th. Renaissance man possessed "virtu"-the spirit of the times reflected by freedom to choose, invent and create. Shneiderman exemplifies this same attribute today, probably termed "existential". One does not remain static but, freely innovative with all tools available. While Leonardo pioneered the arts and sciences which eventually enlightened society, Shneiderman suggests what the user can do with the computer as an application of modern day social science .

This book offers a model, the same process of Leonardo's thought - COLLECT, RELATE, CREATE, DONATE. (CRCD) Clearly, this process has unlimited applications and Shneiderman highlights education, commerce, medicine and of course government, itself, sa varied spectrum of political ramifications. Most computer users master the technical side. Shneiderman reminds us that if we just stop for a moment, in the imaginative Renaissance spirit of "virtue" or his modern model CRCD, this technical tool can benefit various aspects of social living. Leonardo did not have this opportunity yet,because he well understood the human condition, we still positively enjoy his legacy. Shneiderman's model serves this same inspiration in today's world. Since the computer is here to stay, let's use it well!