Aimed primarily at business managers, this text teaches readers the communication skills they need to be able to work together in a way that is honest, respectful, and deliberate. The authors warn about the pitfalls and challenges when defensiveness and egos are given free rein, and give tips for getting back on track after hitting trouble.
On the Level: Performance Communication That Works
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Book Description
Editorial Reviews
From Scientific American
"Many performance appraisal plans are well designed yet fail in implementation. Each year we tinker with the mechanics of our performance appraisal process and the teaching of those mechanics...and it fails. With incorporation of the concepts presented in On-the-Level, we can conquer the real problem-poor communication between employee and supervisor. The book presents, in a fun and easy-to-read style, the sensitive "how-to" in becoming an effective partner in all aspects of performance communication."
Review
"Giving and receiving candid feedback is probably the toughest job for a manager. While I'll never find it easy, this book has given me enough practical advice so that I am confident I can give feedback and do justice to both the other person and myself." -- Marty Smith, District Manager, HRD, New England Telephone
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Inside This Book
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First Sentence:
Sam manages an engineering department in a manufacturing organization. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
six communication skills, effective performance communication, receptive skills, goal agreement, expressive skills, tough messages, learning ethic, communication games, feedback communication, checkout procedures, performance discussions Key Phrases - Capitalized Phrases (CAPs): (learn more)
Observing Participant, Where Do You Stand New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Sam manages an engineering department in a manufacturing organization. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
six communication skills, effective performance communication, receptive skills, goal agreement, expressive skills, tough messages, learning ethic, communication games, feedback communication, checkout procedures, performance discussions Key Phrases - Capitalized Phrases (CAPs): (learn more)
Observing Participant, Where Do You Stand New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 1
book:
5
books
cite this book:
- Leadership in a New Era by John Renesch in Back Matter
- Blended Coaching: Skills and Strategies to Support Principal Development by Gary S. Bloom on page 44
- Blended Coaching: Skills and Strategies to Support Principal Development by Gary S. Bloom on page 44
- Train the Trainer, Volume 1 : Foundations & Delivery (v. 1) by ASTD on page 55
- Love the Work You're With: Find the Job You Always Wanted Without Leaving the One You Have by Richard C. Whiteley on page 239
- Human Relations Management in Young, Growing Companies: A Manual for Entrepreneurs and Executives by Marvin Snider in Back Matter
Books on Related Topics
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