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118 of 126 people found the following review helpful
on September 2, 2011
Size Name: 2"Color Name: MultiVerified Purchase
I was rather disappointed, as I'm in the middle of a trip overseas and was hoping to be able to contact the vendor without writing a review, to see if the problem can be corrected. Unfortunately, it does not appear that Amazon offers this service, so I am reduced to writing this review.

I have been traveling for about 5 weeks and the three locks that I purchased were working perfectly until today, on a trip where I had just taken two of them along. I was flying from Munich to Barcelona and was asked by security to open my carry on case, which was locked. I was able to unlock it, and lock one of the loops, but the other loop would not lock. When I arrived in Barcelona, got my luggage and went to the Tourist Office at the airport, I had to open my carry on as my hotel information was locked inside. Though I had the correct combination, the lock would not open. The Tourist Office then sent me to Customs, which directed me to another Terminal, where no one could help, and I finally returned to the original terminal and went to the Air Berlin Information Desk for help. He informed me that if I had known the lock was defective BEFORE I came through the arrivals gate, one of the personnel there could have opened it; but once through the arrivals gate, you can not go back. I explained my desperate need, as I had been running around for over an hour and did not even have the address of my guest house, as it was locked inside the case. The man was good enough to offer to cut the lock - which he did, surprisingly with an ordinary pair of scissors.

Now I am torn about using the remaining two locks, wondering if they will fail and again leave me running around strange airports for hours. . I left one lock behind in the Munich apartment where I am staying and am left with only one working lock - and the fear that the combination will fail again. I will have to buy another lock on the market here.

This is extremely disappointing and has colored my view of these locks - ordinary travel and after 5 weeks one suddenly doesn't work? I had read a review of someone who had this same experience, but not in the middle of a trip.

I am both disappointed in the failure of the lock and then concerned that an ordinary pair of scissors can cut through the wire loop.

I would appreciate hearing from the vendor about this.

UPDATE: 16 days later and on a Sunday, I'm getting ready to fly again on Monday. The second of the three locks has now failed. It won't lock on one side, and following the lead of the first failed lock, it will completely fail. So here I am on a Sunday and flying out in the morning and another failed locked. 67% failure rate and it looks like I'll have to replace all three before this trip is done.
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77 of 83 people found the following review helpful
on February 24, 2011
Verified Purchase
I'm a pilot for an airline that forces us to put our bags in the overhead bin with passenger bags, resulting in frequent stolen/mistakenly-taken bags. After the company refused to pay for my stolen laptop (taken when my bag was removed from the plane by a passenger), I bought several of these for myself and friends and have had no such theft since. The double loop configuration is perfect for our situation, and keeps the bag safe from all but the most determined thieves (determined enough to have gotten cable cutters through security, for instance). I'll post a pic to show how it works on the Embraer overhead bin.

One of the locks failed, by the way, and we had to have a TSA agent come to the plane with his key (007), which also failed to open the lock. We cut the lock off with a giant bolt cutter, and advised Amazon. The lock was replaced before we could even send the failed one back, and we've had no problem since. Kudos, Amazon.
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31 of 33 people found the following review helpful
on March 1, 2012
Just a thought here... I love these locks and was surprised to see negative reviews. Then I remembered my FIRST use and want to share this experience.

Here is what happened to me the very first time I was putting the lock onto my suitcase. I did not realize that I slid the RESET side of the slider instead of the opposite side... That resets the combo to whatever I happened to have had in the dial. This only happens when the lock has been opened with the correct combo in the first place. Having opened one side as noted above, if you had happened to move the numbers, then hit the reset side -- you would have changed the combination without realizing it! Now I am just very aware of what numbers are in the combo when I close it and stay away from that red RESET button!

One more thing... I believe that you must lock the "short loop" side through the zipper slider holes (what TSA might need to get at) and the longer loop to something permanant on your suitcase. That way, when TSA opens the lock and forgets to relock it, you still have your lock. If you use the "long loop" to lock the zippers sliders, I'm not sure TSA can unlock that side. (And even if they can, you don't want them to lest THEY hit that RESET slide!)

If someone is going to break in, they will find a way. (I've had several regular TSA locks totally smashed upon arrival.) I'm just glad to still have my lock attached to the bag with this one -- I've lost several other TSA locks in the past with either not putting it back at all or forgetting to close and lock it! And I know it was TSA because in both missing lock cases, the TSA white sheet was in the bag!
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21 of 24 people found the following review helpful
on October 10, 2011
I did not order this through Amazon but the lock is the same as the one I bought. Hopefully this will be helpful to someone. I purchased this about 2 months before my vacation. Tried it once, worked great. Went to try it out again, was frozen - would not work at all! Contacted the company - twice - and they finally sent me another one. Worked fine. But like before, it froze - the night before my trip. So I had no choice but to cut the lock off. What a waste of money this thing is. I didn't find it as flexible as I thought it would be either. The concept is good, but it sure needs some improvement. Not a happy camper!
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8 of 8 people found the following review helpful
on December 29, 2012
Verified Purchase
Yes, I once accidentally reset my combination by moving the cable that resets it. You must learn to be careful which cable end you move to open this lock. I have an interesting bit of shocking info to share with all you travelers. Did you know someone can easily enter your luggage with a simple sharp object like a pen? Try Googling "open luggage pen" and watch the Youtube video. Eyepopper, no? Now you'll be like me and never trust any zippered luggage again. But you can't just throw them away. Just buy this LC cable lock. Put the long loop around the top handle and use the smaller loop to lock the main and front pocket zipper handles. The principle is the luggage handler won't fool with your luggae when he sees this because he will be unable to close the zippers if he can't move the zipper handles. Of course, this can be defeated if this uneducated bum has a TSA key or is a TSA agent. Truth be told a determined thief can jump on, kick, and slash your bag open with a sword or saw if he thought there was something to be gained inside your bag. That's what happened to me in the Bangkok airposrt recently. My bag was broken into upon arrival AND at departure. Nothing was stolen the first time, but a police telescoping baton was pilfered on departure. I googled "Bangkok airport theft" and there is indeed a history of luggage thefts at the new Suwanabhumi Airport even though security promised improvements 3 years ago! So be forewarned. Even more info if you google "Bangkok scams", "Thailand scams", and "Stickman Bangkok". In the end, just leave your valuables and nicest clothes behind. Travel with things you can afford to lose, and I promise you you'll be glad you have lots of room for the wonderful things you can buy cheaply there. A tip. Try going to Home Depot and make some 4 foot long cables with loops at the ends. String them through all your sleeves, pants, underwear, sandals, and lock them together. Thieves will steal all or none of the clothes. Don't forget to add a few can half filled with old peanuts with a note F.U.N. Monkeys love nuts.

Addenum: For those of you who experienced reset combinations and couldn't open your locks, you must be careful NOT to touch or move the RESET end of the cable after you open the lock. I learned this the hard way. I was in a hurry and must have inadvertantly reset it. Spent about 2 minutes of tachycardia before I luckily refound the wrong set of numbers. I am now taking THREE steps to insure it doesn't happen again. First, I painted yellow nail polish at two spot where I CAN move the cable ends. Do NOT move the RESET end. I think you can move the TSA end, but I will stay away from it. Second, I move only one number tumbler one or two numbers to left or right. For example, I will move the middle tumbler two numbers to the left and never touch the upper or lower ones. This way I can quickly open my lock even in the dark by feeling the middle tumbler and move it two numbers to the right. Hope this helps. Third, I always lock the lock when no using them between trips. When locked you cannot reset the combination. Beleive me, you forget details after a few months and mess up the combination.
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8 of 8 people found the following review helpful
on October 24, 2011
Verified Purchase
I bought 2 of these before my trip to China. After the trip, I found one of them doesn't open with the combination I set anymore. Called the LC Industry and they are not (willing to) helpful at all. Now I am stuck with this un-usable lock. So, buy at your own risk.

Updated: LC industry finally sent me a replacement. Anyway, similar thing happened to me again. But I knew what happened which was exactly like Cynde M described. It is very easy to reset the lock accidentally, I believe that is a design fault which could be avoid. Otherwise, the lock works as expected.
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5 of 5 people found the following review helpful
on July 25, 2011
Verified Purchase
I purchased two of these for a recent trip (the other a back up one)and i love them! I hate carrying around small keys for fear of losing them so these were perfect. I didnt have any issues with them at all and found them quite convenient. I locked up my luggage with them every time i left the hotel room and I found i could also put my luggage in the closet and lock the handles if i wanted to. Def a great travel buy :)
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7 of 8 people found the following review helpful
on August 9, 2010
Size Name: 2"Color Name: MultiVerified Purchase
This lock is very good. IT is very easy to set the combination number ( Just make sure u remember it) I have a huge luggage with long zippers. I was able to lock my zippers with just this one lock. It is very flexible.
I recommend it .
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3 of 3 people found the following review helpful
on December 10, 2012
I have purchased three of these locks. For the most part, they have worked well and been trouble free. The only issues I have had has been with the idiots at TSA. They failed to replace one after inspecting my bag, so that one is just gone. On the second one, they managed to reset the combo when they resecured the bag. That took me quite a bit of time to figure out, basically starting at 000 and working my way towards 999. This last time, they relocked the bottom loop, but didn't secure it to the zipper tabs. This left a loop of cable dangling from the side of my bag, which inevitably caught on something and ripped one of the top compartment zipper tabs free. Of course, this also negated a large part of the security aspect of the lock as well. I think the design of the lock is pretty good, although the combo might be a little too easy to reset by accident. On the other hand, I don't think anyone will be able to design one that cant' be screwed up by the sutpidity of the TSA.
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5 of 6 people found the following review helpful
on May 20, 2011
Size Name: 2"Color Name: MultiVerified Purchase
Like this lock but it is a *lot* smaller than I'd anticipated. Locking an item to anything with a diameter over 1.5" (big look) will be nearly impossible. The "cables" are tiny/thin,
and would provide protection only to 'opportunity thieves'. I haven't tried it, but I get the feeling one mighty pull might open the lock. I found I need to double check that the lock is actually closed (more than once I'd inserted one end of the loop improperly). Don't lose the instructions. Lock reset is not straightforward. Other than that, nice.
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