Top critical review
Printer Does What It Wants Not What You Want
on October 5, 2015
I have had this printer for 2 years and in that two years this printer has made decisions for me. For example, it will not print anything if one cartridge is empty. So I cannot print a black type only document if the cyan cartridge is empty. I cannot print black even if I switch ALL the settings on the computer and on the printer to black and white. I cannot fax or copy anything either. Therefore, I sit here with a piece of garbage printer that will not print until I buy one expensive color cartridge to print black. Unlike some printers, this printer has four cartridges that are not in synch, so I am constantly changing out one of them. And they are very expensive. within a year, you will pay more than the cost of the printer. Another example is when I want to print something, it goes through some kind of 5 minute whirring motion internally and then finally prints what I want. Another example is it will wake up in the middle of the night, turn itself on, go through some kind of whirring motion and then turn itself off. Nothing in the guide explains this behavior or why it won't just print black.The final example is it is offline a lot. It shows it is connected to the wifi but chooses to be offline.
In order to print a document that is needed today, I have to wait for the ink to come via Amazon three to six days from now because I found a rare bargain on ink. After the ink does come, and I print this most important document, this printer is going out in the back yard and can whir all it wants while I take a hammer to it.
Do yourself a big favor, find out first how much ink costs for a printer first thing when you research printer models. My company made me get this one. Next time, I will not get a Lexmark.