Customer Reviews

Lexmark X9575 Wireless Professional Multifunction Color Printer (14V1000)

5 star:		(3)
4 star:		(2)
3 star:		(0)
2 star:		(3)
1 star:		(1)

 

 

was interested in 7675 model that has 4 star rating over several reviews. Its scanner is 600x1200 dpi so I decided to review the 9575 with better scan capabilities and looks much more elegant that 7675. I read the two reviews on Amazon, both had 2 star ratings. Both are very well written, to the point, so I was afraid to pick this model up. However, I decided to give it a try anyway.

I have tried to address some of the points raised in the other two 2 Star reviews, hope it will help them also, or, they may be correct in their individual circumstances.

The setup was a breeze - the CD accompanying the printer asks for 30 minutes set up time, I got done somewhat short of 30 mins, most of the time going into doing external stuff ("now get paper, load it in tray" etc). Once the setup was complete, all its features worked just fine. No customer support, no rollback of software of conflicts of any kind.

Here are some notes that may help the buyers or those considering to buy-
* On opening the box, in big letters, there is a sign - insert CD before you connect the printer. Follow the simple instructions by the book. You may find the setup as easy as I did.

* I connected the machine wireless hooking up my 2 desktops and 1 laptop. All work fine.

* The earlier 2 star reviews found the printer flimsy. I found it as well constructed as any other printer - give or take a shade here and there. The perception of "Flimsy" could arise from the scanner cover, once lifted, well, it appears "Flimsy" as the hinges swivel and appear loose.

In checking with one of the brick and mortar stores, their response was that it is designed that way so that a BOOK can be photocopied. Rigid hinges make it difficult to position a book.

* Print quality is good, ink capacity is same as 7675 model (approx 500 pages), I am ok with all this. PCMag has some reviews on both and I agree with their assessment -both have similar 3star or 4star rating.

* As far as software conflicts reported earlier go, my machines are loaded- from productivity suites to graphics to even games. No software issues arose. This is my experience, and is not meant to refute what the other two reported.

Overall, a very satisfying machine for such a low price. I am happy with it.

The overall construction and setup are good including the wireless. The system is a bit louder than my HP K60 that this was suppose to replace. The photo quality is good but less than the quality of the canon PIXMA series. However, I didn't attempt to fine-tune the photo optons. The biggest problem is the software will not allow you to share or use peer-to-peer networking for this system. (confirmed by tech. support) Once I connected the other two computers on my network all the advanced options were grayed-out. ie auto-duplexing and all the photo options. Therefore I sent it back.

I bought the Lexmark x9575 after returning the Epson Workforce 600. I loved the Epson but their idea of 2-sided printing is flipping the paper and putting it back in paper tray. I own my own business and need the speed and conveneince of automatic duplex printing.

The Lexmark is difficult to set up. I'm an IT guy and configured my own network, even then I had to call and spend 30 minutes with an out-sourced support department. They couldn't figure it out. I finally realized that the WiFi on the printer will only work with WEP Key 1. My network was set to use Key 3. After making the changes on my firewall/access point it connected and began working.

If you don't use the software to set up the printer on your PC most of the advanced options (like Print Duplex) will be greyed out. Knowing what I know, and working with PCs and Printers for a living, I configured it myself and was frustrated to see the Duplex option was greyed out. Another call to tech support. He changed my TCP/IP port to a Lexmark 9500 Series por and it all started working.

The only on-going issue is that the color is a bit skewed on the first page of the first pring job of the day. I don't know if it's because I'm in Alaska and the air is super dry, or if the temp. in the office is too cold, or if the free ink cartridges that shipped with the printer are junk. Anyway, the first color page of the day is always funky. If I print a "dummy page" in full color before an important document it will usually do ok. It is a waste of ink and paper, but at least I get decent looking images after that. Will see if a new color cartridge will correct the issue and update later.

It is printing, it prints in duplex, it's connected wirelessly, it scans and copies and faxes. It's not the best but it's working, so I'll keep it. But I don't have to be happy about it. Give it a couple of years and I'll buy a different brand.

I got this printer last year i do allot of printing and no printer with stand my work i had many Epson's and HP before
That printer is fast reliable and the WI fi work very easily with no connection problem ink consumption is low
Its heavy duty working machine it does everything you ask for its softwear is very good as will with no bugs which is unusual in the printing machine
Finally i got the printer which work for me
Highly recommended

I am sorry I don't have time for an intensive review of this product but feel compelled to share my troubles with it: I never could get the scanner to work. Probably if I had had a lot of time I could have figured it but am super busy and don't feel I should have to "work" on making this thing work. My previous printer that I had for YEARS worked very easy upon set up. Secondly, I bought some "Lexmark" ink that apparently wasn't true "Lexmark" and the printer won't recognize it and keeps showing me the empty cartridge and wanting me to order ink and give me multiple error messages with EVERY print and I print a lot. Lastly, the printer quit working and I haven't had it that long and the error message is that there is a paper jam and there is no paper jam whatsoever. Nothing and I keep getting the same message: open the back, pull out the paper and close the back. How many times do I have to do this, NO PAPER JAM! So, perhaps there is a way to fix it but I would rather go back and buy an HP and forget about this crappy printer. Boo...

this is a wonderful printer the print quality is great, and it is perfect for my home office all functions work great fax,scan,copy,print the only think I wish is that it had an auto duplex so you didnt have to turn the paper over and put it back in my previous Lexmark X4850 did and I loved it.

A GREAT value for a nice looking, easy to use printer. I turned to Lexmark since HP can be an ink guzzler. So far the ink capacity is superb. The quality of the page is clear and easy to read. The wireless feature is fantastic and was fast to set up on the laptop. While I have not taken advantage of all it's features yet, I am confident when I do, I will just as pleased as I am now with what I have experienced.

This printer as with most of the new Lexmark printers have chipped ink cartridge so you can not use refill kits. This reason and this reason only is why this printer never got a 5 star rating. But i can say if you are computer knowledge you can find a way around the ink cartridge problem and reset it. People these days do not have the money to shell out for the way over priced of ink cartridge from the manufacture so they use refill kits to cut the price by almost 3/4.

It mostly works from my wife's XP laptop, except that its driver software is rather obtrusive and is perpetually trying to sell you more ink.

My Ubuntu laptop is 100% unsupported. Not only do they not provide a driver, but they refuse to provide the community with any details about the protocols such that we can create our own driver. I suppose it's my bad for not researching that before buying it, but I'll sure never buy another thing from Lexmark again.

It's also infuriating that while it will access photos to print from a USB stick, you cannot scan a document onto a USB stick, but only to a computer on the network running their software. When you go to scan it asks which computer you want to scan to, then says "gathering available programs" or something like that, hangs for 10-20 seconds, then sometimes lets you scan and sometimes fails.

When it does scan or print, the results are alright. It's also a perfectly adequate fax machine.