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Most Helpful Customer Reviews
31 of 34 people found the following review helpful:
4.0 out of 5 stars
Good Printer ... So Far,
By
Amazon Verified Purchase(What's this?)
This review is from: X2670 All-in-one Printer (Office Product)
After having experienced numerous problems with previous printers (computer not being able to recognize printer, printer not being able to handle multiple print jobs at once, printer not being compatible with more than the initial computer hooked up to, printer necessitating color cartridge even to print colorless documents), I am pleased to say that this model so far shows no sign of these issues. However, I must point out that I've usually exprerienced the aforementioned issues farther down the line, which means I am prepared for the worst. The difference in this scenario (that is, from my previous purchases of printers) is that I contacted Lexmark (the manufacturer) BEFORE I purchased the item, (an idea I must say should have occurred to me long ago), to find out whether or not the printer will need a color cartridge replacement often, even if I just want to print in black. The good news is that as long as you print a color document from this printer once every two weeks, (according to the Lexmark representative I spoke with), the color cartridge should last up to four months and this will allow printing primarily in black for that interim. That's all I wanted out of this product.
13 of 13 people found the following review helpful:
2.0 out of 5 stars
The X650 consumes ink like crazy. Otherwise excellent.,
By rwx "991234xhr" (Austin, Texas) - See all my reviews
This review is from: X2670 All-in-one Printer (Office Product)
For my X5650 LEXMARK, I have had to buy a new black cartridge ($24 plus tax at Walmart) after just about 50 sheets. The cartridge was 36 black. This adds up to about 45 cents a page. The maintenance people (people with barely understandable English) told me that that is not unusual. This cost is outrageous!As far as the capabilities are concerned, the printer is excellent.
11 of 11 people found the following review helpful:
1.0 out of 5 stars
The ink ripoff is so offensive & expensive, the printer is not worth it!,
By
Amazon Verified Purchase(What's this?)
This review is from: X2670 All-in-one Printer (Office Product)
The printer itself is ok, a little slow, but decent for the price, but the ink scam is so offensive to me that I'm going to get rid of the printer.When you buy the Lexmark ink cartridges (14 & 15) for this printer, they come with a policy that ink will only be dispensed for a certain time and then it will stop (while a variable amount of ink is left in the cartridge - it really says that on the box of ink). At that point, you must send the cartridge back to the manufacturer and order a new one - you don't even have the liberty to use the rest of the ink in the one you had! Once the printer determines that it's done, that's the end of it. Refilling is prohibited under this policy - I believe there is a way you can trick the printer with a piece of tape, but that's not the point. One set of replacement cartridges is nearly as much cost as the new printer with cartridges. There are cartridges available that are refillable (14a & 15a), but the cost of one set of those is MORE than the cost of the printer AND they're only available online, not in stores. I'm all for recycling cartridges, but reusing them is one step in the recycling process. By prohibiting refilling AND by not even allowing the ink cartridge to be emptied before it has to be replaced, this policy shows that it is only for scamming money out of people, not for helping the environment.
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