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3 of 3 people found the following review helpful:
1.0 out of 5 stars
DONT BUY, January 20, 2009
This review is from: Lexmark X3550 Three In One Multifunction Printer W (Office Product)
Do not buy this product, I will not buy Lexmark products anymore. I spoke with 7 reps, reinstalled the driver 5 times and also got so mad they actually sent me a new printer, guess what, that printer did not work as promised either. If you dont have to scan, then you can buy this product. If you have to scan anything do not buy this product. Both computers do not scan. I see a lot of rants on-line also so you know Lexmark knows about the problem. I seen some dated from 2007. They can at least add a patch to the driver. Don't buy. Customer Service is good for sending me the replacement printer, but the product is garbage.
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1 of 1 people found the following review helpful:
2.0 out of 5 stars
Spend your money on another more reliable brand ..., April 1, 2008
This review is from: Lexmark X3550 Three In One Multifunction Printer W (Office Product)
This is my second Lexmark and my last...My previous Lexmark all-in-one came with my Dell computer and it worked okay, but was slow and froze up the computer every time I tried to cancel a print job. So, I decided to buy a newer X3550 Lexmark All-In-One machine. From the onset, I've experienced many problems. The "power save" feature is great, until you cannot get the printer to come back on when you push the power button...I have to actually unplug the power pack from the back and reinsert each time this happens to get any response from the unit. (I believe that Lexmark has addressed this issue, but I'm unable to get the fix downloaded from their website (not found).) The printer software still hangs up the entire computer system when I cancel a print job. And if you don't like to spend money on ink cartridges, steer clear of this machine. I don't print many pictures or documents, but the cartridges go very quickly regardless. The paper feeder gets jammed up often. First it started pulling papers in crooked, scrunching to one side, and would jam before the paper got thru the machine. Now I have a piece of scrunched up paper stuck inside the machine out of reach of fingers or tweezers. So, it's useless now. I've tried technical support from Lexmark but that was laughable. I asked for the name/location of the nearest warranty service center because it's still under warranty and was never given that info...but they were quite willing to help me troubleshoot my problems (over and over and over to no avail).
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1.0 out of 5 stars
sucks, June 11, 2010
This review is from: Lexmark X3550 Three In One Multifunction Printer W (Office Product)
I bought this printer a year and half ago, and it had the same problems everyone else has mentioned, freezing up the computer, jamming, and running out of ink, I tried a refill for my exsisting cartridge, and the printer is programmed to not accecpt the same cartridge regardless of the ink level, so we bought a new one, mistake was buying a new lexmark with the wifi cablability for the office, it has all the same exact problems regardless of which computer it is told to print from. Same deal with wanting you to buy their cartridges, and if you run out of black it won't let you even use color to get by, it won't even let you fax! Until you buy more of their overpriced ink! what a JOKE!
Stay AWAY no matter how cheap the deal at staples or walmart is!
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