Most helpful critical review
3 of 3 people found the following review helpful
Poor quality control - Avoid this
on December 25, 2012
I got this item as a Christmas present for my kids, since they really enjoyed other train sets they have seen. Luckily I tried to put it together Christmas eve, so it would be functional on Christmas day for them to start playing with. There were so many problems I found I had to return it. Thankfully Amazon's return service is excellent to work with (I'd give them 5 stars but I am rating this based on the product, not Amazon's sale of it). Here's what was wrong with this.
1. 3 track pieces were missing.
2. 1 Track piece was broken, missing the connector on the end.
3. One of the cars had random metal pieces inside of it. This looks like a production screw-up where something fell off of the machinery and got stuck inside, not something broken inside of the car.
4. Several pieces on the boxcars were broken off.
After all of this, I still decided to put it together, and try to just replace the missing/broken pieces with the company after Christmas. I managed to get a functional track design setup despite the missing pieces. The Engine itself was easy enough to get on the tracks and in place, as well as hooking up the controls. This part ran well, and no complaints there. Unfortunately due to the way the box cars are setup it is impossible to keep them on the tracks running for any length of time, and getting all of the box cars hooked up, and running was not going to happen. In addition the piece of track that was a passover for cars, was not wide enough to accommodate all of the box cars through it, so they would fall off when the train got to it. Overall, don't waste your money on this one. Get a better quality set that can actually be used and reliable.