Most helpful critical review
168 of 177 people found the following review helpful
Nice-Looking LED bulb, But So Far 10% Failure Rate after 2 months
on May 8, 2013
I purchased 10 of these to replace incandescent and CFL lights in my basement and other parts of the home. Although I actually ordered the "Daylight White" bulbs, Amazon sent me the "Warm White" ones by mistake. And I'm glad they did as the Warm White bulbs are definitely less blue-ish than the Daylight ones, and more like incandescent bulbs in color. The color of the bulb is slightly whiter than incandescent but still pleasant-looking (not too stark), and the brightness seems about comparable with a 50-60 watt incandescent bulb with appreciably less electricity usage. If the bulbs would last as long as their warranty period (or longer), I'd rate them a 4 or 5 star product.
But less than 2 months after purchase, the first of the 10 bulbs has failed. It has only been used a few hours per week and now it simply won't turn on. "Lighting Ever" (the manufacturer) says they have a 3 year warranty on the bulb so I contacted them via their web site, and was told to fill out a form on Amazon for replacement. I did that and the seller (Neon Mart) sent me a replacement, but it was a Daylight White bulb, not Warm White. To be fair, Neon Mart sent me an exact replacement bulb for what was ordered, even though it was not what I received. They said they could only send me Daylight White bulbs because that's what appeared on the Amazon order. So I contacted Amazon and they issued me a full refund for the purchase price of the bulb (gotta love Amazon!).
Having one of the bulbs fail so early has me worried. I know it's a fairly small sample size (only 10 bulbs) but now I'm wondering how long the rest will last. The only way a bulb is worth $10 (to me) is if it saves money on electricity, looks good *and* lasts a long time. This bulb has the first two covered, but longevity is now a question mark. I will monitor the other bulbs and will update this review if/when any of the other bulbs fail.
By the way, I expect to get some "not helpful" votes from the manufacturer, the seller, or their shills, so please counter these with "helpful" votes if you want this review to stay relevant and featured.
(3/25/2014): It has been about a year and another of the original 10 bulbs is now flickering instead of staying lit solid. So that's a 20% failure rate after a year. I have contacted the seller about getting the bulb replaced under warranty and they said that they do not expect to have stock for quite a while so they refunded my purchase price. While this is very good service, I'd prefer to have bulbs that work properly. I have ordered a few of the newer Philips 11-watt A19 LED bulbs, for about $1 more as well as Philips 10.5-watt Slim Style Dimmable A19 LED Light Bulb, Soft White. These are both brighter and are dimmable. I've only had them about 2 weeks, but so far so good.
(3/30/14): Poof. There goes another one. 3 out of 10 down (30%) after 13 months. I should note that the fixtures these are in are solid (one is brand new) and we have not seen any issues with our electricity service. And other LED, CFL and incandescent bulbs have not suffered premature failure in our home.