RCA 2 Line Speakerphone with Call Waiting/Caller ID

by GE

Product Details

• Product Dimensions: 7.9 x 9.6 x 5.9 inches ; 4 pounds
• Shipping Weight: 5 pounds
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B00029WQVU
• Item model number: 25202RE3
• Batteries: 3 AA batteries required.
• Average Customer Review: 3.1 out of 5 stars  See all reviews (26 customer reviews)
• Amazon Best Sellers Rank:
  • #83 in Electronics > Office Electronics > Telephones & Accessories > Audio Conferencing
• Date first available at Amazon.com: October 2, 2001

Product Description

RCA 2-Line Speakerphone with Call waiting /Caller ID-Advanced communications for small business

Customer Reviews

Most Helpful Customer Reviews

16 of 16 people found the following review helpful:

5.0 out of 5 stars RCA 25202 RE3-B - The Best 2 Line Small Office Phone Available!, June 19, 2006

By 

L. Seidman "Linda in NY" - See all my reviews
(REAL NAME)   

This review is from: RCA 2 Line Speakerphone with Call Waiting/Caller ID (Office Product)

I have purchased some of the most expensive multi line small business/office phones and have always been disappointed by lack of features or poor performance, until now.

I have been using this phone for over 2 months now, and here are the features I need/want that this phone provides:

BACKLIT LCD (LCD Lights up when any phone function is activated and remains on with plenty of time to see the data before automatically going off)

Speakerphone with good sound quality (Crisp and clear, I use the speakerphone alot and people can't believe it when I tell them they are talking to me on my speakerphone)

Speed Dial buttons (This phone has 16 "memory buttons", plus 2 additional speed buttons for voice mail on each line)

Headset jack with good amplification (Most of the 2 line phones I have used have such poor, low volume sound quality that I have had to add an external amplifier. No need for an amplifier with this phone headset jack, it is great!)

Easily dial numbers from Caller ID memory: (This phone automatically adds a "1" to calls received from outside the home area code when you use the Caller ID screen to dial them back!)

Stable angled base: (Base is designed to position the face of the phone so that it is tilted up to allow ease of use/good line of sight from a user sitting at a desk. No need to use an additional tilt arm or platform)

Here are some of the weaknesses of this phone:

Can't program the phone to determine which phone line should be the priority line. Line #1 always takes precedence over line #2 when the handset/speakerphone/Headset is accessed. (I like my Line #2 to be the predominant line, so I solved this by plugging Line#1 phone cable into the jack labeled Line #2 on the phone and vice versa. The I added and reversed new Line #1 and Line #2 labels on the phone)

Can't turn keypad tones off.

Keypad buttons can be a bit sticky. Sometimes I need to press and hold a number instead of a quick tap.

I realize my experience with this phone is quite different than the other reviewers her, could be related to maufacture date... my phone was manufactured/shipped 2/20/06.

20 of 21 people found the following review helpful:

4.0 out of 5 stars This is a decent phone, July 18, 2005

By 

Jack Levin (Pittsburgh, PA USA) - See all my reviews
(REAL NAME)   

This review is from: RCA 2 Line Speakerphone with Call Waiting/Caller ID (Office Product)

I am picky when it comes to office equipment and have been looking for full featured phone regardless of price. I could not find high end phone in any retail locations so I tried this one after returning the 2-line AT&T model (CID did not work with two lines plugged in). I wanted the option of an easy return if I did not like it.

I found everything to work well (not sure why the other bad review on this phone). The speaker phone works almost too well as it is very sensitive even when speaking normal at a distance of 2.5 feet away.

The instruction manual is not all that great but I worked through it. I really like the voicemail button. It lets me know when there is a voicemail waiting on my verizon VM service aallows me to access it with one press of a button.

The volume is very loud and easily controllable. I am using an inexpensive Plantronics 2.5 mm headset and people tell me it sounds very good.

It does not have all the cool features of the AT&T but at least it works as advertised.

I have yet to find the ultimate home office phone. Let me know if you know of it.

9 of 9 people found the following review helpful:

2.0 out of 5 stars Disappointed with SpeakerPhone quality, August 21, 2005

By 

B. Robertson (Germantown, MD) - See all my reviews
(REAL NAME)   

This review is from: RCA 2 Line Speakerphone with Call Waiting/Caller ID (Office Product)

The speakerphone stinks. Calling into a conference bridge, words dropped about every 30 seconds as I listened, and apparently every few words I spoke were not heard by the others on the call. One-on-one calls were no different. I took it back to Office Depot and told them I was as disappointed.

I tried the AT&T 992 and found out caller ID broke when a second line was connected. I returned it in favor of this one. This was more expensive, had similar (but fewer) features, and caller ID worked, but the speakerphone feature stinks.

For ringer volume, you cannot set each line's volume independently, such as one line to loud and another to low or off. Many 2-line phones similar to this have this feature. The buttons are fairly small as well, but that didn't bother me too much.

If you don't plan to use the speakerphone often, then maybe this would be a good choice. I use it frequently, so back it went. I ended up calling a commercial phone vendor who sold me a Nortel unit that I am fairly pleased with.