Customer Reviews

Linking Learning and Performance: A Practical Guide to Measuring Learning and On-the-Job Application (Improving Human Performance)

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I feel like can not speak highly enough about this book and I'm really sorry about! It is one of the best books on how to connect learning with business performance I ever seen.

Starts explaining how to conect learning objectives with business' performance objectives. Explains how to develope learning objectives, design learning measures, check measures reliability and validity. Makes a clear, nice and easy to understand transition to how to analyze learning data, presenting several techniques to collect and process data. Designs job performance measures, and explains how to collect and analyze it. The whole book contains detailed examples, and from the beginning to the end are presented three case studies: 1. technical training program, 2. sales/customer service training program, 3. leadership development program. In each chapter, after presenting new concepts, the three case studies are developed based on the new concepts introduced.

This book is not only for HR specialists.

A project manager have a lot of useful information and tools to include in every project and ideas on how to make her/his projects more succesful by connecting them with implementing the new skills. This can create projects' sustainability and synergies inside the organization.

A manager will have a better idea on how the big picture looks like, what have to plan, implement, manage and improve in order to be sure all business actions are aligned with business objectives.

Any reader should have a better understaning on how to maximize resources impact by being focused on implementing the new aquired skills, and not only on acquring new skills.

Toni has captured the critical conceptual and theoretical elements for effectively implementing practical training and employee performance improvement evaluation strategies. Her book should be required reading by all training evaluation specialists. It provides the fundamentals for designing, developing, and implementing valid and reliable learning assessment and performance measurement tools and methodologies. She provides easy to understand templates that can be tailored to any industry. It's comprehensive, well-thought out, and will be the standard textbook for my organization's program instruction on evaluation.

Toni Hodges brings a wealth of practical, easy to follow guidelines to the performance improvement practitioner, on how to approach, measure, and communicate about learning outcomes in organizational settings. She brings the reader step by step through the development, implementation, analysis, and communication processes to establish a credible and useful set of evaluation tools. Always linked to the day-to-day realities of organizational goals and pressures, she provides a handbook to move the practitioner into an effective and valued role as on-the-job evaluator of performance improvement interventions.

This book is full of tips, tools and examples that practitioners will find very useful. The tools and examples are easy to find in the book and provide a great basis for customizing to your own requirements. Toni speaks with experience and authority.

Linking learning and performance is filled with the kind of rigor that all of us Hodges-junkies have come to expect and look forward to. What Hodges maps out is not easy. It requires soul searching and a lot of work. But standing up in front of a CFO with a bullet-proof case for corporate learning makes it all worthwhile.