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8 of 8 people found the following review helpful:
5.0 out of 5 stars
Not perfect but still a great NAS!, November 24, 2003
This review is from: Linksys EFG80 EtherFast Network Attached Storage (80GB/PrintServer) (Personal Computers)
I agree with some of the criticisms leveled against the EFG80. Yes, its not exactly cheap (but quality has a price), the fan is a bit noisy (but there's no chance this baby will ever overheat), and it would be nice if it supported some RAID functions like mirroring (though the built in backup does essentially the same thing). However, after installing the EFG80 in my home network, I am now firmly convinced that the positives far out-way any negatives. First, quality, reliability and stability: this unit is built to last and, with its firmware Linux OS, it's practically bulletproof! Second, performance: Its fast! Boots up fast, shuts down fast, and file transfers are actually faster than to a PC. The supplied hard drive is so quiet (Seagate Barracuda V) that the fan is the only thing you hear. Third, ease of use: the administrative controls are very straightforward and functional. I just plugged it in and had full interoperability with my network. Since I'm running W2k, I haven't noticed any of the connectivity problems reported by XP users (just one more reason to avoid XP IMHO). Finally, it just looks cool: it's consistent with the Linksys color scheme and looks great sitting next to the rest of my Linksys network stack! All in all, I am extremely pleased with this NAS.
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7 of 8 people found the following review helpful:
1.0 out of 5 stars
Buggy, unreliable firmware, horrible customer support, June 4, 2004
By A Customer
This review is from: Linksys EFG80 EtherFast Network Attached Storage (80GB/PrintServer) (Personal Computers)
The firmware of the EFG-80 is based on a hack of some open source code, mainly linux and samba. It is not properly tested and even moderate use I have discovered a few bugs, one of them critical. The documentation is very shallow technically, and gives no insight as to how to best use the device or good troubleshooting tips. I have discovered a crippling bug in the firmware (among others) and couldn't get Linksys customer service to escalate it to engineering. All they did is repeat the same troubleshooting steps listed in the user manual. When I suggested they escalate the bug to engineering, they answered that they "would mention it to their training department"!!! In a nutshell, dealing with Linksys customer support for this device is a nightmare. For those interested, the bug exhibits itself when more than 5 or 6 shares are created from the "default location". The web-based administration module crashes for good, and the administrator can never login after that. I cannot recommend this device for any serious business use.
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7 of 8 people found the following review helpful:
5.0 out of 5 stars
Great item, LOUSY DISTRIBUTOR, April 4, 2004
This review is from: Linksys EFG80 EtherFast Network Attached Storage (80GB/PrintServer) (Personal Computers)
I own an EFG80, which is an outstanding device to use on a SOHO network for backup. I bought extra drive trays from Linksys to easily be able to exchange drives. The device was so useful, I decided to add a second, bringing my storage capacity to 1/2 terabyte. That was when the hassles began. Amazon listed the item as being in-stock, but sold through their marketplace (troygift.com). Apparently there is some ambiguity about what "in-stock" means. My understanding of "in-stock" is one has direct control of at least one item and is ready to deliver it. If YOU have that same expectation of what the term means, find another distributor who shares your opinion, because apparently Amazon and troygift.com (should be TRYgift) don't.
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