Most helpful critical review
45 of 54 people found the following review helpful
Unit Failed - Warranty Service Nearly Impossible
on January 3, 2012
The unit worked fine for two months then failed. Unconnected ports began blinking continuously bringing down the entire network. Disconnected everything, power off for > 5 minutes, plug in unit alone (no Ethernet connected), same 3 ports begin blinking.
After spending 65 minutes on the phone, off-shore customer support and tech support were unable or unwilling to generate case number so that I could obtain RMA for warranty return. Sure, the switch is inexpensive, but a warranty that cannot be executed is as worthless as a defective switch.