Top positive review
27 of 27 people found this helpful
Unique implementation of excellent ideas
on January 31, 2008
This book was recommended by a psychiatrist friend of mine. It was well written (although I did find some typos) and contained information new to me.
I found two concepts that were particularly useful:
1. The 'flat brain' theory &
2. The 'talker-listener' card strategy.
The 'flat-brain' theory explains why it is hard to listen when emotions are involved. And the author's description of the 'talker listener' card strategy provides a detailed and clearly-explained methodology for both listening AND being heard.
The author's common-sense explanations of listening techniques add quite a lot to the value of the book and obviously have been honed over the years through the author's experience as a pastoral counselor.
My wife and I read this book to each other, and spent a lot of time discussing the content as we went along. I highly recommend this method of reading. Now we both use the 'talker-listener' method when discussing 'hot' topics. It helps us listen to each other's point of view and we usually both feel 'heard' even when we disagree. I also find myself listening better almost anytime I find myself with someone who is talking.
Over-all, if you are in the market for a book that will make a big difference in your ability to communicate (talk and listen) in difficult situations, then this is your book!