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6 of 6 people found the following review helpful:
4.0 out of 5 stars
Comprehensive study of listening in various contexts,
By A Customer
This review is from: Listening in Everyday Life (Paperback)
Instead of the usual study of listening skills in just the business or corporate context, the editors also cover the aspects of listening in the educational environment and the health care environment. They also include important aspects of listening that are often overlooked in similar books; such as gender and intercultural factors. The various chapters are self-contained, so you can skim through the book to find the areas that fit your particular interests. Though each chapter goes into detail, the chapters contain key defintions and concepts in bullet points. Each chapter concludes with a summary and exercises that can be used by one person or by groups. There's also an excellent chapter on listening and team conflict and an informative chapter on initiating a listening training program in organizations. I checked this out of my college library and just had to have a copy for my personal library.
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Listening in Everyday Life by Deborah Borisoff (Hardcover - November 27, 1996)
$93.50 $68.26
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