Customer Reviews

The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator

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I had the good fortune of reading about an author of an intriguing book speaking at my library, and I was able to get a signed book for my daughter's birthday present. Sara loves a good self-help book, and she heard from her Psych teacher that "The Listening Leader" was more specifically helpful than "The Power of Nice" (which we had and liked).

Sara's information was confirmed. Beyond the philosophy of being an effective, more proactive listener in conversations, Dr. Harris offers specific strategies for upgrading the supposedly passive half of communication (listening). Far better than the occasional nod or "uh huh,"

we are advised to audibly get involved, and to make sure that we understand properly, and that the speaker knows that he/she has our full attention. We should see if we can rephrase or summerize what the speaker is saying, using a phrase like, "So, what you're saying is that...."

The speaker is pleased that we are strongly engaged, and we get the benefit of knowing if we are correctly understanding the communication.

This is just a favorite moment in the presentation and book, but there's a

lot more where that came from. Whether you are dealing with clients or students, a spouse, child or stranger, this book will help you become a better listener, and someone who will inspire better listening by others.