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Listening Leaders: The Ten Golden Rules To Listen, Lead & Succeed Hardcover – September 30, 2004

4.5 out of 5 stars 11 customer reviews

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Editorial Reviews

About the Author

Collectively, Dr. Steil and Dr. Bommelje have presented listening and leadership courses, seminars, workshops, and speeches to a broad and significant array of corporate organizations, governmental agencies, every branch of the U.S. military, educational, church, and non-profit organizations throughout 18 countries in Asia, South and North America, Europe, and the Middle East.

Dr. Lyman K. (Manny) Steil, CSP, CPAE, is "The Ambassador of Listening"; the CEO and President of Communication Development, Inc.; a Founding Partner of the Masters Alliance; Chairman & CEO of the International Listening Leadership Institute. Dr. Steil is the former Chairman of the Speech Division, Department of Rhetoric, University of Minnesota; founder and first President of the International Listening Association; author and co-author of five books; and an inductee into both the NSA and Minnesota "Speakers Hall of Fame" and the ILA "Listening Hall of Fame."

Dr. Richard K. (Rick) Bommelje is an Associate Professor in the Department of Organizational Communication, Rollins College, Winter Park, Florida; and President of the International Listening Leadership Institute. With a Masters Degree in Management and a Doctorate in Administration, and advanced leadership study at Harvard University Dr. Bommelje specializes in the development of listening and leadership, and is an Executive Board and Life member of the International Listening Association and a member of the National Speakers Association.

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Product Details

  • Hardcover: 300 pages
  • Publisher: Beaver's Pond Press; lst edition (September 30, 2004)
  • Language: English
  • ISBN-10: 1592980732
  • ISBN-13: 978-1592980734
  • Product Dimensions: 9.3 x 6.3 x 1.2 inches
  • Shipping Weight: 1.7 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #411,885 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

The belief that listening is a key ingredient to success as a leadership sits on the same pedestal as Motherhood, Apple Pie, and The Flag. However, just because we respect the importance of listening doesn't mean that we know what to do...or do it very well. Now we have a guidebook.

Steil and Bommelje are widely respected as experts in the fine skills of effective listening, so they are well-qualified to write this book. Their credentials are impeccable.

The book presents ten "golden rules" of listening leadership, organized as Preparation, Principles, and Practices...which lead to taking Meaningful Action. The authors nicely tie together good listening skills and leadership, showing how each skill contributes to and supports the other. Effective listening enables you to be a good leader, and effective leadership encompasses good listening.

Page after page is filled with teaching, practical advice, and examples of how real leaders use their listening skills to enhance their work. I was struck by the broad variety of leaders cited and with what they had to share through the authors. The wise range of people used as examples in the book serves to reinforce the universality of the principles. The way the teachings of the exemplary leaders are intertwined with the balance of the text enriches the readability of the book: it's almost storytelling-a highly readable novel or collection of vignettes.

Adding value to the book is a list of the cited leaders, providing each individual's title and organization and the chapter where the leader's advice or experience is shared. The book also provides a list of resources for further research and a helpful index. Summaries at the end of each chapter make it even easier to acquire the vast knowledge included in these pages.

Recommended for current-and future-leaders who seek to strengthen their listening skills and their leadership effectiveness.
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In Listening Leaders Manny Steil and Rick Bommelje have exhaustively researched and culled extraordinary wisdom from more than 100 leaders found in all corners of the world. And the message from corporate CEOs, military officers, political bosses, academic groundbreakers and front line employees is consistent: building and maintaining a 'culture of listening' is paramount to any and every organization's success. Drs. Steil and Bommelje

have done an exceptional job in demonstrating that listening is multifaceted and complex activity that is learnable and, like the road less traveled, can make all the difference.

~ Mark Brady, Ph.D.

Author, A Little Book of Listening Skills

and editor of The Wisdom of Listening
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I am enjoying, "Listening Leaders". It is laid out like a well crafted sermon. The points are clear. The use of review is instructive. The illustrations are illuminating. This is not just a self-help book, it is a self-teaching book. For learning not to take place, the reader would purposely have to put a stop to it.
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The authors have successfully established an integral relationship between effective listening and effective leadership. Insights, advice and strategies supplied by numerous contributors testify to a key premise of the book...Effective listening and effective leadership are inseparable. This complete and connected approach to Listening Leadership Development makes an excellent resource. It delivers what it promises........ Rules and tools for listening leaders:

to thrive on in their professional and personal lives, to develop other listening leaders and to build listening organizations
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Listening Leaders breaks new ground in terms of informing leaders and potential leaders on what it takes to become effective on a long-term basis. Written in extremely reader-friendly style and dripping with anecdotes and mini-case histories throughout its sparkling ten chapters, Listening Leaders offers 10 simple golden rules to listen, lead and succeed. As the author's state in the introduction, "Effective listening and effective leadership are inseparable."

Prior to this book, it is my understanding that no book on leadership devotes more than 2% to 4% of its verbiage on the important and crucial topic of listening. Yet, as the authors point out, "effective listening is imperative to anyone who desires to lead cohesive, productive, and significant teams and organizations." Towards that end, Listening Leaders becomes a must-read if you aspire to leadership in any capacity. If you work with others, and supervise, coach, manage, persuade, or otherwise influence those with whom you work, this book belongs on your shelf.
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In Listening Leaders, the co-authors reveal through interviews with hundreds of accomplished leaders, the secret to their success: they learn because they listen. If you are looking to enhance your leadership abilities, this is one area that allows you to mine your employees for their ideas and also give them the highest form of recognition: listening. The leaders' quotes and models in this book will inspire and help you grow your listening skills.
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