About the Author
Dr. Lyman K. (Manny) Steil, CSP, CPAE, is "The Ambassador of Listening"; the CEO and President of Communication Development, Inc.; a Founding Partner of the Masters Alliance; Chairman & CEO of the International Listening Leadership Institute. Dr. Steil is the former Chairman of the Speech Division, Department of Rhetoric, University of Minnesota; founder and first President of the International Listening Association; author and co-author of five books; and an inductee into both the NSA and Minnesota "Speakers Hall of Fame" and the ILA "Listening Hall of Fame."
Dr. Richard K. (Rick) Bommelje is an Associate Professor in the Department of Organizational Communication, Rollins College, Winter Park, Florida; and President of the International Listening Leadership Institute. With a Masters Degree in Management and a Doctorate in Administration, and advanced leadership study at Harvard University Dr. Bommelje specializes in the development of listening and leadership, and is an Executive Board and Life member of the International Listening Association and a member of the National Speakers Association.