We bought this toy as a Christmas gift motivated by our kids always pretending the baby monitor was a walkie talkie. Obviously since our monitor is not a walkie talkie type, there was a lot of yelling going on by at least one child. This toy was worse. They were so excited to get a "real one" but that only lasted until we put the batteries in. This toy just would not work. Unfortunately, we opened all the gifts and disgarded the packaging before we realized it was a piece of junk. Therefore, since it is an electronic, without the packaging even with the receipt you can only exchange it. It took a visit with the Toys R Us manager to get a store credit instead. So, learn from my mistake and do not just save the receipt but the packaging as well when buying electronics until you know it is going to work!
