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66 of 68 people found the following review helpful:
1.0 out of 5 stars
New, but definitely not improved, October 23, 2009
= Durability:3.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Littlest Pet Shop Lpso Virtual Pets - Kitty - Golden (Toy)
We have enjoyed a few Littlest Pet Shop VIP stuffed animals. The on-line world has provided hours of enjoyment for my children. They started using it at age 5 and 7 with no problems. They were able to navigate around on their own and would laugh with delight at the different games. NOT THIS TIME. The new on-line world with LPSO is very unfriendly. The map feature doesn't seem to go anywhere. We were unable to move the pet around and find the places on the map. We stumbled on a couple of games and then couldn't get out of them. We gave up. The old version was so much easier to use. It is a shame they "improved" it. Be aware: there is no cross over between the previous on-line world and this one; previous VIP pets cannot be transferred over and played with in LPSO. Another huge irritation is that they "give" you "premium" access for your first thirty days. After which you have to pay $7 per month to retain premium membership or the site becomes a stripped-down version. As a parent you can't even decide not to try the premium membership. Very rude, strong-armed marketing. No thank you.
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3 of 3 people found the following review helpful:
1.0 out of 5 stars
Online accompaning website does not work, December 26, 2009
= Durability:3.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Littlest Pet Shop Lpso Virtual Pets - Kitty - Golden (Toy)
Cute toy but if you think this is simialar to Webkinz online toy, forget it. This website is the most user unfriendly site to work with. We had to set up way too many user/parents accounts to the point where we ran out of password names, account names, user names etc.
Finally get to register the toy with the 20 plus number ID tag and it said that the toy was already registered and we could not continue any further, WHAT??? a new toy and it had already been registered?? After trying to calm down a screaming, crying little girl ON CHRISTMAS MORNING we tried to redo everything all over again. Sent numerous emails to customer service and never got a response. Called them and was on hold for over 20 minutes and then got cut off.
Parents, if you do not want to pull you hair out and spend all you free time to register this stupid toy I STRONGLY recommend that you buy something else and not this rip off. Hasbor better get their act together online before marketing another play thing.
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2 of 2 people found the following review helpful:
1.0 out of 5 stars
Don't Buy This Toy for the Online Website, December 25, 2009
= Durability:3.0 out of 5 stars = Fun:1.0 out of 5 stars = Educational:1.0 out of 5 stars
This review is from: Littlest Pet Shop Lpso Virtual Pets - Kitty - Golden (Toy)
I purchased this toy for Christmas for my 10-year-old daughter. She was so psyched about getting it. Not so psyched anymore. We tried repeatedly this morning to register the pet online and kept getting an error. I finally emailed customer support to get help. They asked for the code and screen shot of the error page we were getting (even though I had already told them word for word what the error said and the sequence of events). I sent them what was requested and then they told me that it was already registered. Sure enough when I tried to go through the registration process again it said the pet was already registered. So now I try to go back to the main page where you create your pet and I can't get there. I close down the browser and even go to a different computer in the house to try to login again and start over but once I hit "play now" or "enter a pet code" (both ways that I got to the login screen before), it still takes me to the same screen that says come back later. My recommendation is to leave this toy on the shelf until they improve the website. I am really disappointed in Hasbro. I thought they made quality toys.
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