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Product Specifications
Technical Details
- Locate Your Wandering Child Anywhere
- Get Alerts When Your Children Wander Too Far
- Includes 4 Locator Tags (1 being a Panic Tag)
- Very Easy to Use, Portable Indoor/Outdoor Design
Product Details
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Most Helpful Customer Reviews
69 of 69 people found the following review helpful:
1.0 out of 5 stars
Very disappointed,
By Momof3 "Deana" (New Jersey) - See all my reviews
This review is from: Child Locator By Brickhouse Security with Distance Alert (As Featured in the ...
I bought this for an upcoming trip to Disney. After testing it out at home, my husband and I decided to return it. When purchasing this product the sales agent told me that I could specify the distance (number of feet) that I would want before it would alert me. This is not entirely true, you can only specify Near, Medium and Far. In testing the Near setting, we found that is about a 50 foot distance - which is a lot farther then I would like. Fifty feet would be great if I was in an empty park (like the commerical) but in a crowded place - 50 feet is way too far. Additionally the alarm is not as loud as expected. I was told (again by the sales agent) that the alarm on the tag is VERY loud and that alone would probably cause the kidnapper to back away from the child. This again is not completely true. Maybe in a place where no one else is around or everyone is quiet you would hear the tag, but definitely not in a crowded place. As far as the return policy - the customer service is very slow. You only have 5 days to return the item. I called and was put on hold after telling the agent that I wanted a refund. I had to call back only to be told that I need to submit a request online and she would send me a link. This product is completely overpriced - it should be more like $100 not $189. Would not recommend this to anyone.
39 of 40 people found the following review helpful:
1.0 out of 5 stars
I've been ripped off !!! SCAMMED ! They won't refund my money!!,
By
This review is from: Child Locator By Brickhouse Security with Distance Alert (As Featured in the ...
What a piece of Junk, Performs so poorly that it's useless.
Watch out for their 5 DAY return policy. !!!! It will easily take you that long to figure out that the unit is junk. Buy the one made by ION-Kids, works much better. Here's an excerpt from the letter I sent to my credit card company... The reason I wanted to return the product in the first place is that it just works very poorly. They claim it works up to 600 feet but I found it be unreliable not even 100 feet away. The unit operates very slowly, a series of beeps that you have to listen to, trying to distinguish a change in tone as you spin around. Well I tried this outside and you have to spin very slowly, and with the tag only 60 feet away, it was hard to discern in which direction was true, even when I KNEW where the tag was. They also market this product in a deceptive manner. The display has three lines radiating out which suggests that they give you some kind of directional information but they don't. There's no need for three lines, they all behave the same, they just grow and shrink according to the signal strength. I also noticed that as I'm spinning around trying to find out which direction to head, when my body is positioned between the tag and the locator, the signal drops off. This is when I know where the tag is, if the child's location is indeed unknown, this loss of signal only adds to the confusion. The net result is that at no more than 60 feet away, in the clear open, the unit is barely capable of discerning direction. The LCD display is dim and hard to read even on an overcast day, and probably near impossible on a sunny day. These can't be all defects with this particular unit, but more likely just an overall poor design. This is why I wanted to return it. I have since done some research to learn that many people have the same complaint. I have since then bought a different unit from Ion-Kids, for roughly the same price. The unit does exactly what one would expect a child locator to do; tell you in which direction your child is located. The unit actually shows on the display in a 360 degree display exactly which direction to head in. The tag is also waterproof. Not like the Brickhouse tag where for an extra $10 they sell you this silly little silicone cover which does nothing except maybe protect it from the occasional rain drop
30 of 32 people found the following review helpful:
1.0 out of 5 stars
Junk!,
By DD (USA) - See all my reviews
This review is from: Child Locator By Brickhouse Security with Distance Alert (As Featured in the ...
Don't buy this item. The Return policy is terrible. You have to get an RMA within 5 days or you're screwed like I am. The product doesn't work as advertised. It does not clearly tell you which direction to go in to find your child (or other tagged item). Your child will be long gone while you're spinning in circles trying to determine which way to go.
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