Customer Reviews

Logitech EasyCall Desktop

5 star:		(9)
4 star:		(8)
3 star:		(0)
2 star:		(6)
1 star:		(4)

 

 

I am so impressed with the quality of each of the components in this desktop. The mouse is really top notch: precise and very comfortable in the hand. The keyboard has smooth buttons and is a pleasure to type on. The speakerphone itself is heavy and high quality. My one big gripe with this system was that it came with AIM and Yahoo messenger support only, and I am a Skype user. Most of the buttons for managing phone calls (initiate a call, end a call, online status, dial) were just not available to use with Skype, you can only launch Skype, but then you have to do everything else on screen with the mouse, which kind of defeats the whole reason why I invested in this desktop.
For whatever licensing reasons, these sets are only sold in Europe with Skype support. The good news is that there is an EASY hack to get native Skype support with this desktop system in the USA, and the solution is as follows (thanks to mstarmetro.net):
1. Make sure to go to the logitech site and download the latest release of the setpoint drivers for the desktop ending in "*br.exe" (Use the UK site to get a European download)
2. Run regedit (Program Files / Run... / Regedit ) then find / create a dword called VOIP in HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\SetPoint
3. Set it to 1 and re-install SetPoint BR and Skype support will be included.

I LOVE this set now that it works seamlessly with Skype.

[UPDATE: The crackling sounds and mouse problems went away when I installed the Skype hack.]
I was really excited to get this new keyboard and mouse, as my old Logitech combo had croaked. Unfortunately, as soon as I installed the Setpoint 3.1 software, I got a crackling background sound added to whatever I was listening to through my main speakers. I uninstalled all the Logitech software (including Mouseware), downloaded and installed the latest Setpoint version 3.3. Same problem. Also, both Setpoint installations caused another problem: the window you are working in loses "focus" every few seconds (the title bar dims and it becomes an inactive window, requiring you to reclick within the window to bring the focus back.) The only good thing I can say is that all the basic functions (no arrow keys, no number pad, no special function buttons) of both the keyboard and mouse work even with all the Setpoint tripe removed, so my computer is not completely unusable as I wait for Logitech to fix this. At a minimum I would wait until Logitech releases v.4.0 before buying this.
One last thing: the speakerphone is bass heavy and treble shy, so it sounds a bit muddy.

While the keyboard and mouse works just fine for me so far, the biggest and most annoying problem with this system is that it messes with my sound settings without asking me. In other words, every time I close and reopen the internet or have to restart the computer, it changes the default settings in the sound control panel to use the speakerphone, rather that the original sound settings. What happens then is sound is cut from my Logitech 2.1 speakers. So every time I have to go into the Control Panel and change the sound settings. I have not been able to come up with one single way to keep this from happening, and of course you have to use the speakerphone for the wireless to work. I am currently shopping for another wireless set up.

EasyCall Desktop Keyboard/Mouse Combo

EasyCall Desktop Keyboard/Mouse Combo

I was more than a little surprised when I saw this here on Amazon, and read that it was first available in
2006.
My surprise was due to the fact that I had recently
purchased another Logitech product, called Cordless Desktop Laser LX-715.
Although it was listed as being new, when it arrived
it was missing all paperwork and the software. I also
could not find a receiver in the box. Having no way
of knowing that the receiver was in the speakerphone,
I called Logitech to purchase one from them. To my
surprise the kind lady informed me that the LX-715
was not yet on the market, and therefore support for it was not yet available. I did a little checking
and discovered that, although there had been an attempt
to conceal the part number on the keyboard, it was the
same part number as the keyboard in the LX-710 Desktop.
So I re-called Logitech and asked why the receiver
for the LX-710 wouldn't work for the LX-715, and after
a while they said that they wouldn't promise anything, but it should work. For $10.00 it was worth the risk.
(It does work)
Now I see this Desktop, with the all of the same parts, listed under a different name, and unlike the "yet to be released" LX-715, (it's out now), this identical setup has been available for years.
Is it me, or is Logitech playing some sort of game?
Now on to the review.

I am lucky enough to have room to spread out my working space; and because my corded Logitech Media
keyboard and MX-310 mouse afford more options when combined with the new set, I use both. This turned
out to be lucky for me when a time came that required
booting into Safe Mode. You can't do this with the wireless, it doesn't become functional until Windows has started Setpoint. I can see that being a real
problem for those without a corded keyboard already
installed.
As for the keyboard itself, I find that my old Media
gives me less trouble. It, at least, doesn't require
reconnecting through the speakerphone, unlike the
Easycall, which for some reason requires that action
quite frequently. The Hotkeys, again unlike the Media, require you to hold down a special key while striking the Hotkey desired. I am not coordinated enough to be able to do this with only one hand, given the placement
of the special key. One thing I can do easily, it seems, is activate either the media player or the messenger. It's so easy in fact I don't have to do a thing. Several times a day one or the other start
themselves, as if by magic. A minor irritation, but it isn't the only one so it is more irrita1ting than it should be. The Setpoint software provides the option of disabling a lot of keys, presumably to guard against
accidentally turning on Caps or Number Lock (or insert, Windows Start or the Scroll lock keys, I guess
this is a good thing, but the usual LEDs were fine with me. Why can't I disable the keys that I do hit
frequently, because they're hanging off either side of
the keyboard? I can, and Logitech recommends, disabling the Scroll Lock key, but I decided to live dangerously and leave it (and the insert key and the
Windows key) alone. Truthfully I left them all alone,
despite the lack of LED signals. There is a BOLD green
message that appears on the screen when any of the aforesaid keys are turned on or off.
If I sound as though I dislike this set I'm not trying to, I do like most of its features. There is though, one more thing that is perhaps the most annoying of all. The mouse, or the software, will reset the number of lines moved per click to a large number, making me finally decide to use the scroll bar
before I threw it out the window in disgust. And I do mean every time I used Control Panel to fix the problem
it would reset almost immediately. Also, the scroll wheel itself feels stiff and just not "right". As long as I'm at this I should add that the mouse requires a LOT of room to move to move the cursor any
distance. I find myself holding down the left button
while picking up the mouse to reposition it; my arm isn't long enough to move the required distance to move
the cursor across the entire page.

But I like the set!

Question: What should I call it, since Logitech doesn't seem to have settled on a name yet. (Or when it will be released!)

Have a Blessed day!

As another reviewer here, Xante "daffyd," put it, this is both a great and terrible keyboard set at the same time. I still give it 4 stars because I can deal with the quirks and don't see any other option out there that suits my needs as well. I actually bought 3 of these and have been using the item now for ~2 years-but got them over a period of time. Price on average was under thirty bucks after MIR, I think that all came from a retailer that doesn't exist anymore! RIP CC! The speakerphone works great with skype (I've been configuring it manually and not using the keyboard initiate call/hang up buttons) and call quality using it over gtalk and yahoo chat is great. The software sux ballz and the AEC Echo cancellation options mysteriously disappear many times after the installation, or don't install at all (very frustrating). Sometimes the audio setup wizard isn't installed properly and there's no way to adjust audio settings. The software often times give error messages saying it needs to shut down, and yes it does mess with sound settings sometimes and causes conflicts (I suspect) with Realtek, SRS Soundlabs and Windows proprietary sound control software. I am running the latest version 4.60.122. Not good. I have used both 32- and 64-bit versions of setpoint and both have the same issues. Logitech Setpoint should mind its own business and not flick switches where it doesn't belong. No need to go making the speakerphone default, the individual programs will take care of all that-thank you.
I actually use a different Logitech wireless keyboard and optical mouse combo with the Easycall speakerphone/receiver. The original keyboard and mouse were overall fine. A negative was no scroll wheel on the keyboard, that I really miss and is the main reason I'm using a different one now. Battery life is normal, mouse runs through 2 AA rechargeable every 2-3 months. Keyboard once or twice a year. The really only positive point of Setpoint software is you can connect non-original devices as long as they are recognized by the receiver.
For me, the hands-free speakerphone communicating clearly and reliably for online meetings and communication is key. I find all the individual messenger software progs to be a bit buggy still and audio, in general, leaves a little to be desired. Just installed the latest skype 4.0 and it's definitely an improvement over the previous version.
Anyway, if you can still find these and you want a great speakerphone & wireless keyboard combo, this was a real winner for me. I'll deal with the issues until something better comes along!

It is really helpful for me, especially when I have to make international calls; communication is very clear, made feel like my family is not so far away from me.
I love the keyboard and the mouse, because I don't need to deal with any cord at all, and it's fantastic.

The keyboard, mouse, and speakers are all quality and work very well.

Keyboard has some high seated keys, but it's not bad. It's certainly not quiet though. The easycall buttons are on the side of the keyboard, which is well designed. The volume buttons are placed center and it's good design. Overall, the keyboard is comfortable, good on your wrist, and has well placed buttons.

The mouse is of surprisingly good quality and comfort. I would say it's a cross between Logitech Wireless Performance Mouse MX for PC and Mac and Logitech Wireless Mouse M510, somewhere in the middle. The mouse's got a heavy feel to it, perfect for steady internet surfing, application use, and gaming.

Onto the speakers, which unfortunately is the weakest link for this combo. However, it still works just fine. Sound quality is decent, but like other reviewers have pointed out, it's difficult to get the connectivity of the easycall buttons to work with skype. For me, I don't use the easycall features, but that's fine with me.

Overall, the combo is of good value and comfort. However, if you can get the easycall features to work properly, it can be a satisfying online calling experience.

This product is no longer made or supported by Logitech. I paid over $44.00
in good faith, and the procuct did not work. I recieved permission to return, it cost me $29.00 to return and I recieved credit for $29.99. In other words I lost the entire purchase price. I will never do business with this firm again and will advise my friends on all social media to do the same.

I have been using an Easycall desktop for well over a year in my office. At home I had a keyboard and mouse that cost probably twice what the Easycall cost. The keyboard at home was not responsive and required a good deal of key force to reliably use. The mouse was not accurate and heavy.

I spend 3 to 5 hours at night on the keyboard in my home office writing fiction and finally became so frustrated with it that I bought another Easycall Desktop keyboard and mouse for my home office.

My productivity at night and week-ends has measurably improved. The key force for this keyboard is light and crisp and the mouse is precise and spot on when you move it. My wife is somewhat of a luddite and does not like changing anything relating to her computer but she is going to wake up soon and find a new keyboard and mouse on her computer in her home office.

Good product Logitech.

Pat Price
Rhome Enterprises
Amazon - Kindle eBooks
"Newport Investigations"

I had the Logitech Mx5000, which is supposed to be better and actually it's more expensive. But I think this one is better. Go for it, esp. if you make phone calls using your computer.