Customer Reviews

Logitech Cordless Internet Handset

5 star:		(10)
4 star:		(5)
3 star:		(5)
2 star:		(1)
1 star:		(3)

 

 

I generally like this phone a lot because it is reasonably priced and a good alternative to those very expensive Skype phone/ regular phone combinations.
However I have a few quibbles.
First the good points:
- Generally very good sound quality
- Shows your Skype contacts
- Easy to use
- Very wide range

But there are a few things which can be improved:
- The battery life on this is abysmal. It seems to only last a few hours and even if the phone if completely off, it seems to be completely dead in just a couple of days. They include some generic rechargeable batteries which I replaced with a more known brand - did not help much

- My biggest gripe: It is not dual voltage. This means you have to lug a power converter with you if you go to Europe. I forgot about this on my last trip and plugged in my skype phone when I got to the room, burning out the charger. There is really no excuse these days for not making products that are travel-related not to be dual voltage!

- If Handset is checked on the software interface, you will not be able to hear if you suddenly decide to use skype on the PC. You have to switch it to PC. A minor annoyance but the software should know if you are using skype on the PC without the need to switch

All in all a good product but I would urgently suggest they work on battery life and the dual-voltage issue!

I Really like this phone, but I decided to buy the GE - SKYPE - Dect 6.0 Cordless phone after owning this one for a week. The major shortcoming is the need for a Windows PC running XP32 or VISTA 32. Logitech Tech support was worthless and then non-existent when trying to use a 64 bit system, which was a surprise for Logitech. I have a sever that always runs, so the need for a compter to be on all the time was not a big deal. The need to switch to a 32 bit OS was the killer. This phone will be going to my office.

The sound quality and range are very good. I have a 2 story house with the unit in the basement and I was able to use it throughout the house and in the yard without problems. If you have an internet connection that is good enough for Skype reliably, you are ready to drop the phone company. At my office, I have Vonage with a dedicated connection for just the phones. I can use this at my office on the general use connection when plugged into my PC without any chirps or breakups. The Vonage boxes will not achieve that. Plus it is much cheaper.

A pretty cool plus for this is that whatever Skype account the computer is logged into, so is the phone. It is nice to be able to switch lines by simply changing logins.

The battery life is short, but if you keep it on a charging stand, not a deal breaker. This is not a cell phone. The main shortcoming to me is the lack of Linux or any 64 bit OS support.

EDIT: After several days, Logitech responded with a fix for the 64 bit problem. It is to run the MS Compatibility manager. This solves the 64 bit OS problem. Had they responded in a more timely manner I would have not bought the GE. I am now satisfied.

This is a really good effort by Logitech and Skype. The hardware is very nice. The phone is attractive, easy to use, good sound, pretty good range. The only real negative for the phone is, as one reviewer commented, the battery life is fairly poor. Poor though is in comparison to what you expect. You can still talk for a couple of hours on one charge. The charging station is nice and small and the phone plays a little tone when set on the station.

The transmit station for the package is nice small USB block that plugs into the PC and after initial setup that is all that is needed. It lights blue when working. Clean and attractive.

The interface with Skype is good. All your contacts are listed and work well. The only part of the phone usage I did not like is the phone works just like Skype meaning you have to press country code etc just as if making an international call on every call out. I would think the phone could convert for you to remove that quark so maybe all you do is deal like normal once you enter your home area code into the phone. I am not sure but it is a minor gripe.

Very good device that has mad our Skype experience far more pleasurable and functional.

This is a great Skype phone and does everything I was hoping it would. Excellent sound both ways and the build quality is also very nice. I was a little nervous getting this as I use Windows 7 RC 64 bit. Works perfectly. You will need to go to Logitech's website and download the Vista driver from the support section if you are using Windows 7 instead of installing the driver from the included cd. Hope this helps.

I bought this for use with Skype. It works excellent but is NOT compatible with Windows Vista; which was fine with me as I use it on my traveling laptop instead of daily laptop, that I bought a Logitech Web-Cam for & that works perfect.

I really wanted to buy this, I was really, really excited that this seemed to be exactly what I wanted, except it's not Win 7 compatible.

I purchased this phone 6 months ago after being fed up with my local phone company.

It works great and I have great call quality . I use it as my main home line and I have a cell phone for back up or emergencies.

I have used it for hundreds of International calls and love the quality.
I have only had problems 2 times for an hour each but hat was the fault of my cable Internet provider and not the phone or Skype.

The Skype service is better than I expected. I used it 3-4 years ago and remember them crashing all the time and nothing like that has happened. Even if it did for a day I would still be happy. I have saved a fortune and do not have to deal with crazy taxes and rude customer service.

Best of all I purchased 2 telephone number from Skype that come through the same phone and it was easy to set up. I have a Romanian phone number that my friends can call from Romania to the USA without paying long distance and I have my Illinois number.

The phone itself is feels comfortable and has a good weight to it. It feels like a good quality.

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Update April 2010

I just wanted to let everyone know its been almost 2 years now since I got this phone
and its still going strong with heavy use.

- The display has a few pinkish spots on it but not so much that it is unclear.

- Battery still going strong lasts about 3 hours of straight conversation
and charges pretty quick too. I think the battery has only given out one time
since I bought it the 3 hours is more or less a guess based on days where I stayed
on the phone way too long.

One thing is for sure I have saved a ton of $$$ using Skype and this phone. Many of my relatives
have started doing the same to after seeing how well its worked for me. I do keep a cell as backup
for emergencies though.

Also anyone using Skype as a main line should find out the actual number and area codes
for the Fire and Police department. 911 does not work on Skype.

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March 2011

Another year has passed and to my surprise this phone is still going strong.

I get about one dropped call a month from Skype other than that the phone and the service
are 5*

This is currently a nice item which I can make ring if I hit a button of the base station. Logitech have stopped supporting this and changes to recent versions of Skype have broken this on Vista (on x64 at LEAST). This does work on an XP machine, but I really advise those using Vista to look somewhere else. Is seems that most Skype devices are not Vista and / or x64 compatible at the moment.

A wonderful product, requires less or painless configuration. Bit pricey though! International buyers - Please purchase a 110 to 220 voltage converter. As the logitech ships with a U.S adapter for charging the handset.

Suggestion - If Logitech can include a handsfree & a universal charger, that'd have been great.

This is a great phone. I have no complaints. I've been using this for 2 weeks now and have no problems.