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Technical Details
Product Packaging: Amazon Frustration-Free
- Easy Internet-based setup and live customer support
- Dedicated on-screen activity buttons
- Color LCD touch screen
- Contoured backlit buttons
- Can learn IR codes from existing remote controls
This item is delivered in an easy-to-open recyclable box and is free of plastic "clamshells" and wire ties. Learn more
Product Details
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Product Description
Product Packaging: Amazon Frustration-Free
Amazon.com Product Description
Logitech and Amazon.com have teamed up to offer this item in Amazon Frustration-Free Packaging, a recyclable, easy-to-open alternative to traditional packaging. A Frustration-Free Package comes without excess packaging materials such as wire ties, hard plastic “clamshell” casings, and plastic bindings. It's designed to be opened without the use of a box cutter or knife and will protect your product just as well as traditional packaging. The Certified Frustration-Free version of the Logitech Harmony One Universal Remote removes 24 ounces of plastic packaging and offers a reduction of 188 cubic inches of total package volume compared to the traditional retail version. It is able to ship in its own box, without the need for an additional shipping box.
| Logitech Harmony One Advanced Universal Remote One touch changes everything—with endless entertainment control One touch. That's all it takes to watch a DVD, access music or start your movie. With simple, stylish touch-screen control of up to 15 devices, this may be the only remote you ever need.  | |  View Larger | |
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 | | Supports 5,000+ electronics brands |
 | CES 2008 Innovations Award Honoree in Home Theatre Accessories Category November 2008 |
Works with more A/V brands: The smallest to the biggest—even store brands
New and old components: From legacy VCRs to the latest HDTVs
Future devices: Easily update your remote from your computer
All your device functions: No missing commands or buttons that don't work
Simple guided online setup | |
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| Switch activities with one touch View Larger | Go right to your favorite channels View Larger |
| |  with a single remote View Larger |
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| Control Hidden Devices |
 | | Rechargeable with included docking station |
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| Compatibility Windows-compatible PC Macintosh | | Ergonomic design | |
| Which Logitech Harmony Remote Is Right For You? |  |  |  |  |  |
| Harmony 650 For control that's bright and brilliant | Harmony 700 For simple control that's always charged and ready | Harmony One For simple, stylish touch-screen control | Harmony 900 For complete control of devices you can't see | Harmony 1100 For personalized control of your home theater system |
| Control Features | Harmony 650 | Harmony 700 | Harmony One | Harmony 900 | Harmony 1100 |
| Tablet design with 3.5" touch screen |  | ||||||
| Customizable screens for more powerful personalization | | ||||||
| RF control for devices inside closed cabinets | RF system included | RF Wireless Extender sold separately | |||||
| Touch screen | | | | ||||
| Rechargeable | | Docking Station | Docking Station | Docking Station | |||
| Bright LCD color display | | | | | | ||
| One-touch controls for multiple activities | | | | | | ||
| Always growing database of 225,000+ devices—works with what you own today and tomorrow | | | | | | ||
| Simple online setup with PC or Mac (Windows XP, Vista or 7 or Intel-based Mac OS X 10.4.8 or later) | | | | | | ||
| Live support if you hit a snag | | | | | | ||
| Help button so you're never stuck | | | | | | ||
| 1-year warranty | | | | | | ||
| How many devices can it control? | 5 | 6 | 15 | 15 | 15 |
Product Description
The color touch screen and sculpted buttons, organized into logical zones with backlighting, give you easy, one-touch access to your home entertainment – even in the dark. Just one press and you're watching a DVD or your favorite TV channel. The ergonomic design fits comfortably in your hand, and because it's rechargeable, you won't need to worry about buying new batteries. With support for more than 5,000 brands, you can control home entertainment devices that you own today or will buy tomorrow. Our online software guides you through setup, and our live customer support team is available if you need help.
Customer Reviews
Most Helpful Customer Reviews
119 of 123 people found the following review helpful
Product Packaging:Amazon Frustration-Free|Amazon Verified Purchase
I absolutely LOVED this remote when I first got it over a year ago for $250. No more calls at work from my wife, asking me how to fix the snowy TV!
Unfortunately, after about 13 months it wouldn't charge the battery anymore. I assumed it was simply the battery & it needed to be replaced. When I popped open the cover, the battery was so tightly jammed in there, I had to use a butter knife to pry it out. Once removed, I saw that the battery had swollen. A quick search on the internet showed that this was a common problem with this battery & the cause of my non-charging issue. OK, so I ordered a new battery (not a generic, the real deal). It came & I replaced the battery. All was fine with the world for about 3 months. Then the remote stopped charging the battery again. Checked the battery, it looked fine... no swelling at all. Ordered yet another battery, assuming it was a non-visible issue with the battery. New one came & it won't charge either, right off the bat!
Now I'm furious. A $250 remote that now won't charge it's battery. Plus $60 in replacement batteries for the thing. I expect MUCH better longevity than that on a device this expensive. Logitech will do nothing for me since it's beyond the warranty period. An internet search shows that this is a very common problem with this remote. I don't know if the swollen battery caused some kind of electrical damage to the remote, or if prying it out with the knife (even though i was VERY careful) damaged something, or if something just died all on it's own, but it's very discouraging & frustrating.
Currently I charge the batteries seperately (outside of the remote) and swap them out of the remote weekly. It's kind of annoying, but other than that it still works flawlessly. I LOVE this remote & am even tempted to get another one (since I have 2 new batteries & it's now nearly $100 cheaper), but my disgust in the longevity is preventing me to do so and I'm not entirely convinced the battery issue has ever been resolved by logitech.
Unfortunately, after about 13 months it wouldn't charge the battery anymore. I assumed it was simply the battery & it needed to be replaced. When I popped open the cover, the battery was so tightly jammed in there, I had to use a butter knife to pry it out. Once removed, I saw that the battery had swollen. A quick search on the internet showed that this was a common problem with this battery & the cause of my non-charging issue. OK, so I ordered a new battery (not a generic, the real deal). It came & I replaced the battery. All was fine with the world for about 3 months. Then the remote stopped charging the battery again. Checked the battery, it looked fine... no swelling at all. Ordered yet another battery, assuming it was a non-visible issue with the battery. New one came & it won't charge either, right off the bat!
Now I'm furious. A $250 remote that now won't charge it's battery. Plus $60 in replacement batteries for the thing. I expect MUCH better longevity than that on a device this expensive. Logitech will do nothing for me since it's beyond the warranty period. An internet search shows that this is a very common problem with this remote. I don't know if the swollen battery caused some kind of electrical damage to the remote, or if prying it out with the knife (even though i was VERY careful) damaged something, or if something just died all on it's own, but it's very discouraging & frustrating.
Currently I charge the batteries seperately (outside of the remote) and swap them out of the remote weekly. It's kind of annoying, but other than that it still works flawlessly. I LOVE this remote & am even tempted to get another one (since I have 2 new batteries & it's now nearly $100 cheaper), but my disgust in the longevity is preventing me to do so and I'm not entirely convinced the battery issue has ever been resolved by logitech.
50 of 51 people found the following review helpful
Product Packaging:Amazon Frustration-Free
I have owned one of the first generation universal remotes for years. However, it soon turned out that it wasn't able to actually take over all the functions of the original remotes and soon enough it was just one of the five or six remotes littering my couch. Frustrated over this situation I bought the Logitech Harmony One, and it solved my problem. Brilliantly so. Not only can it handle all functionality of even obscure brand devices (it knew my Peekton DVD player and my cable company's digital decoder), but programming it is as simple as can be. No more cumbersome, button by button transfers by pointing your old remote at the new one. Simply install the software, enter your devices with their model numbers, link the remote to your PC via USB, download the settings to it, and you're done.
However, the true brilliance of this remote is not in the easy setup and its truly universal applicability, but in the fact that it doesn't treat your devices as a random collection of separately operating electronics, but as an integrated system. This is done through the programming of `activities'. The setup through the software is, again, dead simple. Once done, you can select your activity on the touch screen, and the Logitech does the rest. For example, if I want to watch a DVD I no longer have to switch on my TV, my DVD player and my amp successively. I just hit `Watch a DVD' and the remote switches on all the devices I need, and also switches my amp and TV to the right input channels. It switches off all other devices (unless there are machines you always want to keep running, you can tell it that too). So not only can you throw out all your old remotes, the Harmony performs the same operations faster and without confusion.
All this ease of use is packed into a sensible, stick-type remote that has some touchscreen functionality, but thankfully didn't dispense with ordinary push buttons (the more I encounter touchscreens, the more I feel they rarely add true functional benefits but more often than not remain stuck on the level of a tempting looking gimmick). The Harmony is motion sensitive, which means it springs into action when you pick it up. When not in use you can leave it in the docking station - no batteries are needed. A five star invention if ever there was one.
However, the true brilliance of this remote is not in the easy setup and its truly universal applicability, but in the fact that it doesn't treat your devices as a random collection of separately operating electronics, but as an integrated system. This is done through the programming of `activities'. The setup through the software is, again, dead simple. Once done, you can select your activity on the touch screen, and the Logitech does the rest. For example, if I want to watch a DVD I no longer have to switch on my TV, my DVD player and my amp successively. I just hit `Watch a DVD' and the remote switches on all the devices I need, and also switches my amp and TV to the right input channels. It switches off all other devices (unless there are machines you always want to keep running, you can tell it that too). So not only can you throw out all your old remotes, the Harmony performs the same operations faster and without confusion.
All this ease of use is packed into a sensible, stick-type remote that has some touchscreen functionality, but thankfully didn't dispense with ordinary push buttons (the more I encounter touchscreens, the more I feel they rarely add true functional benefits but more often than not remain stuck on the level of a tempting looking gimmick). The Harmony is motion sensitive, which means it springs into action when you pick it up. When not in use you can leave it in the docking station - no batteries are needed. A five star invention if ever there was one.
70 of 75 people found the following review helpful
Product Packaging:Amazon Frustration-Free|Amazon Verified Purchase
I purchased this about 10 months ago. While some reviewers state the product didnt work or it was tedious to operate, I had zero problems with set up, management and every day use. I loved it. I was able to get rid of four remotes and I had easy access to everything in a single, easy to operate remote. Blue Ray, TV, Cable STB, Music Server, and Receiver all bending to my will. I marvelled at the thing and kicked myself for not getting one sooner. Early adopter I am not.
However recently the LCD panel, which is activated by touch, suddenly failed. The correct image was there but there was a black, leaf shaped artifact covering about a third of the display and the colors behind faded making it nearly impossible to read. No problem, it is less than a year and still under warrany so i should be fine, right?
The immediate reply from Logitech support was an indication. In the email they send telling you they have your inquiry and they will respond soon, they go to the trouble of saying that they will not warranty any faults due to physical damage. I thought it was odd to make a disclaimer and i already felt they were going to shaft me. I pressed on because I took care of the remote and didn't damage it. I have it in my basement man-cave. I only watch TV there a couple of times per week. I don't mess with it. I don't have kids that would play with it. Just normal use.
Their reply stated it was caused by physical damage by me and they wouldnt replace it. They offered me a discount of 50% to buy a replacement instead. I thought the answer was telling. Sure it's generous but it felt like a copout. I expect this happens often and i bet most people take them up on it. However I wasn't satisfied so I wrote back. They responded quickly and politely and asked me to send more pictures, which i did. Alas they responded with the same result.
It is a great working product but I am very disappointed to pay that kind of money for a remote and have it fail under normal use. I wouldnt mind paying the money to replace it if I knew I was at fault. But if I did break it, then you have to really treat this with care if you want to hold onto it for a while.
So if you are considering this product you may want to encase it in bubble wrap and a diaper so you don't have the same thing happen to you. A more realistic options is you skip this one and get a non-touch screen version instead. It may not be as cool as your I Phone but i am sure you would be happier in the long run. After i cool off i expect i will go down the same route.
However recently the LCD panel, which is activated by touch, suddenly failed. The correct image was there but there was a black, leaf shaped artifact covering about a third of the display and the colors behind faded making it nearly impossible to read. No problem, it is less than a year and still under warrany so i should be fine, right?
The immediate reply from Logitech support was an indication. In the email they send telling you they have your inquiry and they will respond soon, they go to the trouble of saying that they will not warranty any faults due to physical damage. I thought it was odd to make a disclaimer and i already felt they were going to shaft me. I pressed on because I took care of the remote and didn't damage it. I have it in my basement man-cave. I only watch TV there a couple of times per week. I don't mess with it. I don't have kids that would play with it. Just normal use.
Their reply stated it was caused by physical damage by me and they wouldnt replace it. They offered me a discount of 50% to buy a replacement instead. I thought the answer was telling. Sure it's generous but it felt like a copout. I expect this happens often and i bet most people take them up on it. However I wasn't satisfied so I wrote back. They responded quickly and politely and asked me to send more pictures, which i did. Alas they responded with the same result.
It is a great working product but I am very disappointed to pay that kind of money for a remote and have it fail under normal use. I wouldnt mind paying the money to replace it if I knew I was at fault. But if I did break it, then you have to really treat this with care if you want to hold onto it for a while.
So if you are considering this product you may want to encase it in bubble wrap and a diaper so you don't have the same thing happen to you. A more realistic options is you skip this one and get a non-touch screen version instead. It may not be as cool as your I Phone but i am sure you would be happier in the long run. After i cool off i expect i will go down the same route.
Most Recent Customer Reviews
Amazing product!!
I bought the Harmony One universal remote because I have been using 4 different remotes to control all my stuff. Read more
Published 2 days ago by Brian P.
Couldn't Wait to Review This
Just received this today. Kind of dreaded the setup operation but was amazed at how easy it was. I upgraded from a Harmony 550 and the 3 devices I had been controlling were still... Read more
Published 3 days ago by R. L. Shagon
Logitech customer service ruins any ownership experience
Want to like this product..but two terrible phone calls for minor Tech Support have spoiled owning a Logitech product. Read more
Published 3 days ago by PM
Amazing
The product is truely Harmony for everyone.I can't think of any replacement for this and I would definitely recommend it to everyone:-P
Published 4 days ago by Cheuk Y. Chung
Does everything we need it to!
This remote controls our home theatre, television, blu-ray, and DirecTV systems with aplomb. The programming was very easy - just had to have the model number for each piece of... Read more
Published 6 days ago by J. P. Carnes-Stine
Disappointed!
I purchased this remote, and it arrived quickly. I unpacked it and put it on the charger. While charging, I got out the manual and read it thoroughly. Read more
Published 10 days ago by Alan W. Syler
Idea is much better than execution! Still best in Market
This is perhaps the most advanced remote you will ever buy. Impossible to be perfect. I purchased it for speed since I am using multiple electronics at once all the time. Read more
Published 15 days ago by RapStar
It works good, all but the touch screen
My wife brought me this remote as a surprise. I had other Harmony remotes in the past and love them. Read more
Published 17 days ago by Marshall G
Awesome Remote
I have had this remote for Almost 2 years and I LOVE THIS THING!!!!!!
It is really easy to setup. Read more
It is really easy to setup. Read more
Published 17 days ago by Penquin
Best remote I have used so far.
FINALLY a remote that can easily control every device I own. Very customizable and can be adapted to perform any task you may need. The keys have nice bright back lighting. Read more
Published 19 days ago by Kevin P. Murphy
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