Logitech Harmony One Universal Remote with Color Touchscreen

by Logitech

Product Details

• Product Dimensions: 5.4 x 2.2 x 10.2 inches ; 1.4 pounds
• Shipping Weight: 2 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B002RL875A
• Item model number: 915-000140
• Average Customer Review: 4.0 out of 5 stars  See all reviews (916 customer reviews)
• Amazon Best Sellers Rank:
  • #3 in Electronics > Accessories & Supplies > Audio & Video Accessories > Remote Controls > TV Remote Controls
  • #34 in Electronics > Televisions & Video > Television Accessories
• Date first available at Amazon.com: October 29, 2009

Product Description

Product Packaging: Frustration-Free Packaging

Amazon.com Product Description

Logitech and Amazon.com have teamed up to offer this item in Amazon Frustration-Free Packaging, a recyclable, easy-to-open alternative to traditional packaging. A Frustration-Free Package comes without excess packaging materials such as wire ties, hard plastic “clamshell” casings, and plastic bindings. It's designed to be opened without the use of a box cutter or knife and will protect your product just as well as traditional packaging. The Certified Frustration-Free version of the Logitech Harmony One Universal Remote removes 24 ounces of plastic packaging and offers a reduction of 188 cubic inches of total package volume compared to the traditional retail version. It is able to ship in its own box, without the need for an additional shipping box.

Logitech Harmony One Advanced Universal Remote One touch changes everything—with endless entertainment control One touch. That's all it takes to watch a DVD, access music or start your movie. With simple, stylish touch-screen control of up to 15 devices, this may be the only remote you ever need. Download a specsheet

View Larger

Noteworthy Features • Supports 5,000+ electronics brands • Simple guided online setup • One-touch simplicity • Rechargeable with included docking station • Sculpted, backlit buttons • Ergonomic design

Supports 5,000+ electronics brands Compatible with over 225,000 entertainment devices Never obsolete—works with what you own today and add tomorrow Growing online library of devices is constantly updated with new components CES 2008 Innovations Award Honoree in Home Theatre Accessories Category November 2008

One remote, a world of control Works with more A/V brands: The smallest to the biggest—even store brands New and old components: From legacy VCRs to the latest HDTVs Future devices: Easily update your remote from your computer  All your device functions: No missing commands or buttons that don't work

Simple guided online setup Connect the remote to your computer—online software guides you through quick setup No need to enter endless equipment codes into your remote Live customer support is ready to help if you need it

Step 1 Connect to the Harmony online device database View Larger

Step 2 Pick your A/V devices View Larger

Step 3 Add activities View Larger

View Larger

One-touch simplicity Now everyone in the family can simply select what they want to do and your Harmony remote does the rest. One-touch activity controls: Press "Watch TV", "Watch a DVD" or "Listen to Music" to start your entertainment No more cheat sheets: The remote turns on the right devices in the right order for whatever activity you select Customizable screen: Use favorite-channel icons to jump right to your top news, sports and movie channels Switch activities with one touch View Larger   Go right to your favorite channels View Larger

Replaces up to 15 remotes Seamless control of 15 entertainment devices Works with new HDTVs, old DVD players, game consoles, iPod, stereo receivers and more Reduces coffee table clutter with one remote for even the most sophisticated home entertainment systems

Control virtually any device with a single remote View Larger

Control PlayStation 3 Get one-touch control of all 51 PS3 functions using any Harmony remote with the PlayStation3 Adapter (sold separately). The Bluetooth wireless connection lets you access your PlayStation 3.

Control Hidden Devices Control entertainment devices neatly hidden away inside a closed cabinet or closet with the Logitech Harmony IR Extender System (sold separately).

View Larger

Rechargeable with included docking station You'll never have to buy or replace batteries Base station keeps your remote charged and always at hand Sleek black and silver design looks stylish in any entertainment room Battery indicator light makes it easy to monitor the power level

Sculpted, backlit buttons Shape, size and texture vary by function so you can find the right button by feel Buttons are grouped in logical zones for intuitive entertainment control Bright white backlighting makes navigation easy even in home theater darkness

Directional pad for menu navigation View Larger   Full entertainment system controls View Larger

View Larger

Ergonomic design Contoured shape fits comfortably in any size hand Feels stable and balanced whatever way you hold it Naturally positions your thumb on the most important buttons, located in the center of the remote

Compatibility Windows-compatible PC Windows 2000, Windows XP, Windows Vista USB port CD-ROM drive Internet access Macintosh Macintosh OS X 10.3 or later USB port CD-ROM drive Internet access

Ergonomic design Harmony One remote control Charging station USB cable AC adapter Lithium-ion battery Installation CD Installation guide 1 year limited hardware warranty

Which Logitech Harmony Remote Is Right For You?
	Harmony 650 For control that's bright and brilliant	Harmony 700 For simple control that's always charged and ready	Harmony One For simple, stylish touch-screen control	Harmony 900 For complete control of devices you can't see	Harmony 1100 For personalized control of your home theater system

Control Features

Harmony 650

Harmony 700

Harmony One

Harmony 900

Harmony 1100

	Tablet design with 3.5" touch screen
	Customizable screens for more powerful personalization
	RF control for devices inside closed cabinets				RF system included	RF Wireless Extender sold separately
	Touch screen
	Rechargeable			Docking Station	Docking Station	Docking Station
	Bright LCD color display
	One-touch controls for multiple activities
	Always growing database of 225,000+ devices—works with what you own today and tomorrow
	Simple online setup with PC or Mac (Windows XP, Vista or 7 or Intel-based Mac OS X 10.4.8 or later)
	Live support if you hit a snag
	Help button so you're never stuck
	1-year warranty
	How many devices can it control?	5	6	15	15	15

Product Description

The color touch screen and sculpted buttons, organized into logical zones with backlighting, give you easy, one-touch access to your home entertainment – even in the dark. Just one press and you're watching a DVD or your favorite TV channel. The ergonomic design fits comfortably in your hand, and because it's rechargeable, you won't need to worry about buying new batteries. With support for more than 5,000 brands, you can control home entertainment devices that you own today or will buy tomorrow. Our online software guides you through setup, and our live customer support team is available if you need help.

Customer Reviews

Most Helpful Customer Reviews

64 of 66 people found the following review helpful:

3.0 out of 5 stars Incredible remote with a major problem, November 20, 2010

By 

W. Stewart "Billbo1970" (Long Island, New York, USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Logitech Harmony One Universal Remote with Color Touchscreen (Electronics)

I absolutely LOVED this remote when I first got it over a year ago for $250. No more calls at work from my wife, asking me how to fix the snowy TV!

Unfortunately, after about 13 months it wouldn't charge the battery anymore. I assumed it was simply the battery & it needed to be replaced. When I popped open the cover, the battery was so tightly jammed in there, I had to use a butter knife to pry it out. Once removed, I saw that the battery had swollen. A quick search on the internet showed that this was a common problem with this battery & the cause of my non-charging issue. OK, so I ordered a new battery (not a generic, the real deal). It came & I replaced the battery. All was fine with the world for about 3 months. Then the remote stopped charging the battery again. Checked the battery, it looked fine... no swelling at all. Ordered yet another battery, assuming it was a non-visible issue with the battery. New one came & it won't charge either, right off the bat!

Now I'm furious. A $250 remote that now won't charge it's battery. Plus $60 in replacement batteries for the thing. I expect MUCH better longevity than that on a device this expensive. Logitech will do nothing for me since it's beyond the warranty period. An internet search shows that this is a very common problem with this remote. I don't know if the swollen battery caused some kind of electrical damage to the remote, or if prying it out with the knife (even though i was VERY careful) damaged something, or if something just died all on it's own, but it's very discouraging & frustrating.

Currently I charge the batteries seperately (outside of the remote) and swap them out of the remote weekly. It's kind of annoying, but other than that it still works flawlessly. I LOVE this remote & am even tempted to get another one (since I have 2 new batteries & it's now nearly $100 cheaper), but my disgust in the longevity is preventing me to do so and I'm not entirely convinced the battery issue has ever been resolved by logitech.

32 of 33 people found the following review helpful:

5.0 out of 5 stars Brilliantly functional, November 28, 2009

By 

MartinP "MartinP" (Nijmegen, The Netherlands) - See all my reviews

This review is from: Logitech Harmony One Universal Remote with Color Touchscreen (Electronics)

I have owned one of the first generation universal remotes for years. However, it soon turned out that it wasn't able to actually take over all the functions of the original remotes and soon enough it was just one of the five or six remotes littering my couch. Frustrated over this situation I bought the Logitech Harmony One, and it solved my problem. Brilliantly so. Not only can it handle all functionality of even obscure brand devices (it knew my Peekton DVD player and my cable company's digital decoder), but programming it is as simple as can be. No more cumbersome, button by button transfers by pointing your old remote at the new one. Simply install the software, enter your devices with their model numbers, link the remote to your PC via USB, download the settings to it, and you're done.

However, the true brilliance of this remote is not in the easy setup and its truly universal applicability, but in the fact that it doesn't treat your devices as a random collection of separately operating electronics, but as an integrated system. This is done through the programming of `activities'. The setup through the software is, again, dead simple. Once done, you can select your activity on the touch screen, and the Logitech does the rest. For example, if I want to watch a DVD I no longer have to switch on my TV, my DVD player and my amp successively. I just hit `Watch a DVD' and the remote switches on all the devices I need, and also switches my amp and TV to the right input channels. It switches off all other devices (unless there are machines you always want to keep running, you can tell it that too). So not only can you throw out all your old remotes, the Harmony performs the same operations faster and without confusion.

All this ease of use is packed into a sensible, stick-type remote that has some touchscreen functionality, but thankfully didn't dispense with ordinary push buttons (the more I encounter touchscreens, the more I feel they rarely add true functional benefits but more often than not remain stuck on the level of a tempting looking gimmick). The Harmony is motion sensitive, which means it springs into action when you pick it up. When not in use you can leave it in the docking station - no batteries are needed. A five star invention if ever there was one.

36 of 38 people found the following review helpful:

1.0 out of 5 stars Excellent Product + Fragile LCD = Caveat Emptor, October 17, 2011

By 

vcm773 - See all my reviews

Amazon Verified Purchase

This review is from: Logitech Harmony One Universal Remote with Color Touchscreen (Electronics)

I purchased this about 10 months ago. While some reviewers state the product didnt work or it was tedious to operate, I had zero problems with set up, management and every day use. I loved it. I was able to get rid of four remotes and I had easy access to everything in a single, easy to operate remote. Blue Ray, TV, Cable STB, Music Server, and Receiver all bending to my will. I marvelled at the thing and kicked myself for not getting one sooner. Early adopter I am not.

However recently the LCD panel, which is activated by touch, suddenly failed. The correct image was there but there was a black, leaf shaped artifact covering about a third of the display and the colors behind faded making it nearly impossible to read. No problem, it is less than a year and still under warrany so i should be fine, right?

The immediate reply from Logitech support was an indication. In the email they send telling you they have your inquiry and they will respond soon, they go to the trouble of saying that they will not warranty any faults due to physical damage. I thought it was odd to make a disclaimer and i already felt they were going to shaft me. I pressed on because I took care of the remote and didn't damage it. I have it in my basement man-cave. I only watch TV there a couple of times per week. I don't mess with it. I don't have kids that would play with it. Just normal use.

Their reply stated it was caused by physical damage by me and they wouldnt replace it. They offered me a discount of 50% to buy a replacement instead. I thought the answer was telling. Sure it's generous but it felt like a copout. I expect this happens often and i bet most people take them up on it. However I wasn't satisfied so I wrote back. They responded quickly and politely and asked me to send more pictures, which i did. Alas they responded with the same result.

It is a great working product but I am very disappointed to pay that kind of money for a remote and have it fail under normal use. I wouldnt mind paying the money to replace it if I knew I was at fault. But if I did break it, then you have to really treat this with care if you want to hold onto it for a while.

So if you are considering this product you may want to encase it in bubble wrap and a diaper so you don't have the same thing happen to you. A more realistic options is you skip this one and get a non-touch screen version instead. It may not be as cool as your I Phone but i am sure you would be happier in the long run. After i cool off i expect i will go down the same route.

2115|R2WI8MX3X7PK6K;2115|R1BCQBGYN2TXJL;2115|RS55BTLJ3CYUT;