Logitech Nano Receiver for Wireless Headset H800
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- Logitech Nano Receiver for Wireless Headset H800
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Keep in mind this, if you bought this nano receiver and doesn't work when you connected it to the PC is because you need pairing the nano receiver with the headset. Go to Logitehc's page and look for the H600 or H800, support and downloads, select your OS and download the software that is free and just 5.1MB
Run it and follow the steps in the screen. In less that a minute you will have again your headset working as new.
When departing for a trip, I took out my Wireless Nano Receiver and put it in "a special place that I would remember." Upon returning home it had vanished, perhaps because of malicious gnomes? One can only speculate.
Since I use the H800 daily, I got on Amazon and ordered a replacement Receiver for less than twenty bucks, and it came promptly. I plugged it in, downloaded the pairing utility from Logitech, and embarked on a frustrating and fruitless effort to get my headset to see the new Receiver.
Let me add a caveat here: I work with computers for a living. When someone who works with me, knows me, or shares any sort of blood relation with me has computer problems, I'm the guy they tend to ask. So when I get on the phone and customer support tells me to re-seat the Receiver and reboot my computer, I can only give them a heavy sigh and say "as I've mentioned, I've already rebooted the machine more than once." They read a script, I get it.
But once they reach the last step, rather than elevating the call to a better tier of tech support, they just told me to return it to Amazon. They suggested ordering another one, maybe I'd have better luck. When I explained the situation again, the support person was pretty confused: they didn't have a solid mastery of English or technology, and it was egregiously apparent. I called again, hoping for someone better and they suggested ordering one direct from Logitech, which would mean paying shipping and waiting 5-7 days to get it. Again, limited English and no technical knowledge.Read more ›
Wow, Logitech, why should this knowledge be hidden from your customers? Shame on you!
So, I ordered this receiver, downloaded the pairing utility and was up and running within minutes of delivery. If you have an H600 headset, this is the receiver you want!
I then downloaded the software and followed the instructions. It did not work. The headphones did not pair with the receiver. When I submitted a support request with Logitech customer support, the customer service employee did not provide any helpful information and asked me to do extra work for Logitech! Quote:
"Please send a copy of your receipt using one of the following methods:
Option A) Reply to this email with the receipt as an attachment. Please ensure that the image size is not more than 800 KB in size and the image is saved as JPEG or PDF file format.
Option B) ) Fax to 800-828-9243. Be sure you clearly write the incident number ( 130702-000035 ) on the receipt.
Also, kindly take a picture of the product, with the reference number ( 130702-000035 ) written on a piece of paper next to it showing its Product Information (M/N, PID, and P/N). Please ensure that the image size is not more than 800 KB in size and the image is saved as JPEG or PDF file format."
Asking a customer to do this much work, without even addressing the problem, is absurd. Logitech customer support is a complete failure. I have become a lifelong detractor of Logitech. will never buy a Logitech product again, I will never invest in Logitech stock, and I will tell everyone I meet to avoid dealing with Logitech.
Most Recent Customer Reviews
It's only OK because the original one should have worked out better. It does the job though.Published 13 months ago by Amazon Customer
Took me forever to figure it out but this DOES work with the H600 as well. You need to download the pairing software.Published 15 months ago by Simi Frost
Sound is fine but wish it had more volume. Battery lasts ok as long as i remember to turn it off after use. Read morePublished 17 months ago by Leonard A. Kirchner
This worked perfectly with my Son's H600 headset. I downloaded the pairing utility and followed the instructions. Read morePublished 17 months ago by Jeff Chojnacki
I had not problems with the order and shipping, the product arrived in original Logitech sealed package. The only problem is that it doesn't work ... Read morePublished 17 months ago by Phillip Corchary
Not sure what everyone's issue is, but I was able to plug it in and pair the device in less than 5 minutes.
It worked perfectly! Read more
You may have to go to the logitech site to download a software for it to become programed to your device, but once you do that you're straight.Published 18 months ago by Overpower Radio
Extra Nano receiver came as shown. Instructions for use with desktop metal cases were missing, also missing were the instructions for the initial pairing that the right side... Read morePublished 18 months ago by Donald P. Hutchins