Customer Reviews

Logitech WiLife Digital Video Security--Hidden Add-On Camera

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(11)

 

 

We purchased this camera as an add-on to our system. Thirteen months after purchase the camera quit working and all troubleshooting has failed. Wilife will only repair the device if it is under warranty.

Great concept, terrible execution. I have (used to have) two add-on hidden cameras connected to the WiLife system with regular in-door camera.

Power connector on the back of the camera/clock simply does not connect, if you finally wiggle it into woking position, every time you dust around it or even walk by, you are risking disconnecting the power. After a while (for me it was 2 and 6 weeks), hidden camera stops connecting to the server, just works as a clock. Amazon replaced the first failed camera, replacement stopped connecting after a couple of weeks. At this point, neither of two cameras connect, just using them as clocks, even that is frustrating because after the power loss the time has to be set, and that is a project since while pressing the buttons, the clock is losing power.

I am dreading contacting Logitech support for warranty replacement, had terrible experience while installing the system: I could not connect any of the cameras to the server, their solution was 'install newer server software, we have an upgrade on the web-site', turns out that I was attempting to connect through USB hub, as soon as I plugged directly to the USB port on my computer, all three cameras connected.

I like this product for how it blends in to the decor, has great photo imaging; however the cord is touchy and will quit working at times.

Great idea but the cameras are a constant problem. I bought fourteen cameras for home and office. Within a year four died. They replaced them. By the end of the next year only six of the eighteen (14 plus four) are working. The exterior cameras are particularly bad. The "hidden" desktop camera has never worked properly. These products are very cheaply made and the manufacturer will not warrant them for more than a year. Even the ones that still work drop off line at various times and have to be "rediscovered". Sometimes it works, sometimes it does not. If you plan to use these for security you are taking a chance.

It's cheap in the beginning but frustrating and expensive in the long run. Better to buy a DVR system. You get what you pay for.

have not had much luck we the spy cam image not good, presently working on getting my third camera returned back to Logitech.

The Logitech WiLife Digital Video Security indoor camera seems to consistently lose communications after a power glitch. Here in Southwest Florida we tend to have a few glitches during thunderstorms. The camera works well until we get a power glitch (rapid off and back on). Once that happens the camera is no longer recognized. The power line adapter that plugs into an outlet and then into a USB port on the computer seems to be the culprit. Sometimes I can get the camera recognized by unplugging the adapter and then plugging it back in after 30 seconds. Other times it seems I have to unplug the camera and plug it back in and finally sometimes I actually have to reboot the computer. That isn't too bad unless of course you are gone for an extended period and want to rely on the camera as a security monitor. All in all, probably not worth the price.

UPDATE: An update to the software and the camera's firmware seems to have corrected the problems noted above. I would now rate the product about a 4 out of 5. It is a bit pricey, but works well with the latest software and firmware.

I have to agree with many of the other camera users; these cameras do not last long. I have two of the clock cameras and they have been in stable room temperature environments and not moved around at all. Yet one camera will not maintain connection at all and the other one is becoming very intermittent. These cameras are crap.

Bought this camera and it stopped working. Replacement from company worked a little longer, but stopped to. Don't waste your money.

Bought this camera for while we are away on vacation to watch the house. It worked great for a few weeks and then died. First the clock stopped working and then the camera. I would not buy this camera again... They must improve quality to make it worth the high price. For under 500 you can buy a complete security system at BJs or Price Club with 4 x cameras and monitor with DVD. Shop around for better deal.

I purchased this item along with a regular standard inside camera. Both worked great for 9 months. The standard indoor camera is still working. The clock camera started losing time on the clock and was way off. Losing several minutes a day. After 13 months the camera just died. The clock still keeps the wrong time but the camera itself is dead. Now I only have the standard indoor working. I went to purchase another indoor camera and saw the new Cisco (Linksys) wireless N cameras at $119. Read the reviews on them and now in the process of changing over. Not here to make you change your mind about this product. As I said the standard indoor camera still works great.