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Most Helpful Customer Reviews
9 of 10 people found the following review helpful:
1.0 out of 5 stars
A JOKE!,
By smiles "naturally sweet" (Fort Mill, SC) - See all my reviews
This review is from: Lojack For Laptops Standard - 1 Year (CD-ROM)
This product is a complete joke, as is the Mac Version. My sons laptop
was stolen and we thought we would at least get the 99.00 back that this box said we would get back if our laptop wasn't found. No such luck. Complete false advertising. A total waste of money! Tell your friends to never buy this product!
6 of 6 people found the following review helpful:
1.0 out of 5 stars
Do Not Buy,
By
This review is from: Lojack For Laptops Standard - 1 Year (CD-ROM)
I had this installed for 3 years without issue. However, after having a password issue with my account, I have received less than stellar support. Wait, that is not fair. To have received support, some effort must have been made. They have made none.
I've tried web support to no effect. I've tried the phone to no resolution. 877 number for Absolute told me to redial and choose another option. What option? They didn't know. Then someone told me to contact Digital River and called them, they referred me back to the folks that told me to call them. 90 minutes on the phone and I'm now submitting a dispute via my credit card company. I would agree with another users comment. All their funds are put into marketing alone.
11 of 13 people found the following review helpful:
4.0 out of 5 stars
Great idea,
This review is from: Lojack For Laptops Standard - 1 Year (CD-ROM)
I bought this after reading in the newspaper about a local woman whose home was burglarized. They caught the guy because she had this software on her laptop. I went straight to Amazon.
When your laptop is stolen, you call the company and they work with law enforcement to track down the laptop, which is sending them its gps location via email. Yes, the new "owner" has to get on the internet, but they will get on the internet. I was a little dissapointed to see that I won't be getting the location myself. But I guess they don't want to encourage vigilantism. The software somehow works even if they re-format your computer. This stuff is ingenius. I love the idea of a laptop thief broadcasting his location.
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