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Most Helpful Customer Reviews
26 of 26 people found the following review helpful:
5.0 out of 5 stars
We got our laptop back,
By Bill Staley (Santa Monica, CA USA) - See all my reviews
This review is from: Lojack For Laptops Standard - 3 Year (CD-ROM)
When the laptop was stolen (it was in a backpack in an unlocked car) we contacted Lojack. (Keeping the box is helpful to remind yourself that you have Lojack on the laptop, but all the info is on the website.) They told us to file a police report and to give them the report number. We did. We could contact Lojack for status reports. They put us in touch with the LAPD detective, who called us when he got a search warrant and then called to say he had the laptop. It took four weeks. We only got back the laptop, not the backpack with the peripherals and other stuff, but we were very happy to get the laptop back. I recommend Lojack for Laptops.
After you install it, you can go to the Lojack website to see whether Lojack for Laptops is operational on your laptop(s).
11 of 13 people found the following review helpful:
1.0 out of 5 stars
Does not work with "off-brand" laptops.,
By
Amazon Verified Purchase(What's this?)
This review is from: Lojack For Laptops Standard - 3 Year (CD-ROM)
I purchased this software to protect a very expensive laptop (over $3000). Months later I'm still fighting with Absolute Software about this. It seems that unless you buy a "name" brand, it will not run. This laptop is based on a Clevo motherboard. You may not recognize it, but they are the largest laptop motherboard manufacturer for custom laptops. In any case, LoJack will not work with Clevo's laptop motherboards. Nowhere on the package or Absolute Software's website does it say that it only works with certain motherboards. It does say on the website that only certain motherboards have their persistence driver in the BIOS, but goes on to say that the software will work on computers that do not have the BIOS persistence. It other words, they do not acknowledge anywhere that their software will not work on all machines. BTW, their tech support is very slow. I've had to wait a week between every time I respond to them with a new email for a response. That's even when I'm responding to their questions.
Bottom line: Unless your machine is listed on their website, don't buy this software.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Lojack for Laptops,
Amazon Verified Purchase(What's this?)
This review is from: Lojack For Laptops Standard - 3 Year (CD-ROM)
Excellent product. My daughter had this software on her laptop when it was stolen. The quick response from Lojack lead to the recovery of her laptop in a very timely manner. Recovery would not have been possible without Lojack being installed on her computer. Outstanding Service was provided by the company. This is why I purchased the program for my laptop - Better Safe Than Sorry!
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