Lorex 4 Channel Business & Home Security Dvr w/2 Hard Drive Bays

by Lorex

Product Details

Lorex Support Contact Information [356kb PDF]

• Product Dimensions: 18.8 x 5 x 14.3 inches ; 10.6 pounds
• Shipping Weight: 12 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000E9BY0M
• Item model number: L164-81
• Average Customer Review: 2.2 out of 5 stars  See all reviews (6 customer reviews)
• Amazon Best Sellers Rank: #26,750 in Camera & Photo (See Top 100 in Camera & Photo)
• Date first available at Amazon.com: July 7, 2004

Product Description

4-CHANNEL DIGITAL VIDEO RECORDER SUPPORTS 2 DISK DRIVES 1 INTERNAL 1 REMOVABLEPASSWORD PROTECTED DVR WITH REMOTE CONTROL OR MAIN PANEL OPERATION4 CAMERA INPUTSQUAD & FULL SCREEN VIEWING OPTIONSQUICK MULTIPLE SEARCH CAPABILITY FEATURES ON-SCREEN DISPLAY & REAL-TIME CLOCK FUNCTIONS3 ADJUSTABLE VIDEO QUALITY SETTINGS: HIGH NORMAL & BASICPROVIDES HIGH-QUALITY RECORDING WITH MODIFIED MJPEG COMPRESSION

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

3.0 out of 5 stars Works, but not great., January 2, 2008

By 

P. Chesterson (Naugatuck, CT USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Lorex 4 Channel Business & Home Security Dvr w/2 Hard Drive Bays (Electronics)

All 4 channels work good, and it was easy to add an additional drive. The problem that I have been having is that the time freezes and the only way to unfreeze it is to do a hard reset of the system. After the reset, all of the programing is erased and needs to be reentered. It does this once about every 2 months.

6 of 6 people found the following review helpful:

2.0 out of 5 stars Very poor customer service - might as well buy a new 1 after warranty, October 23, 2010

By 

Hamburger King of 9Th Street (Florida) - See all my reviews

This review is from: Lorex 4 Channel Business & Home Security Dvr w/2 Hard Drive Bays (Electronics)

We bought a Lorex DVR system and it helped control the problems we were having in our restaurant. It was easy to install and had most of the features as the big commercially installed systems. It worked great for about a year and a half, then things started to go wrong. After countless calls to tech support as well as customer service, we finally found the problem of a bad network card. The part can not be changed by the user, it is proprietary, and I was informed that it would be just easier to replace the unit. A cost to me, with a discount no less, of $800.00 plus shipping. This is just the unit, not the cameras.

I was not satisfied with that answer and asked to speak with a supervisor. Was told to leave a VM. No response. Emailed the corporate office. No response. Emailed the CEO of the company.... No response.

OK. Unit is in the garbage now and bought a new unit from a more reputable company that has great, free phone support. Not looking to promote anyone else, just wanted you to beware what will happen with your Lorex purchase.

2 of 2 people found the following review helpful:

1.0 out of 5 stars Lorex Service veryyyyyyyyyyy bad, September 23, 2010

By 

Toobad - See all my reviews

This review is from: Lorex 4 Channel Business & Home Security Dvr w/2 Hard Drive Bays (Electronics)

Do not buy the Lorex product cause their service is very very bad. I order the item on Saturday, they ship my item after 7 days. When the product is defective, I call them to ask a question, they do not care about my concern, they transfer me around, I sit on the phone around 45 minutes for not thing and very upset. You can read more review about Lorex service on Costco website and Google website to get an idea. Thank you for read my review, I am really disappoint about their service.