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Product Description
Style: One Camera
From the Manufacturer
Key Benefits
- Completely portable
- Snap, store, and share with microSD recording
- Talk with baby
- Multiple viewing options
- View day or night
- Private and secure
- Sleep easy
- Interference-free digital signal
- Conserve energy
- Grows with your family
A completely portable video baby monitor solution with a slim and compact design and built-in 'snapshot' recording. The pocket-sized video monitor with 2.4-inch super-bright LCD screen and camera both feature built-in rechargeable lithium-ion batteries for true portability around your home. Take the system with you when you visit relatives, friends, or go on vacation. Capture those unforgettable moments instantly with touch-button snapshot recording to a built-in microSD card recorder. Snap and save up to 4000 pictures on the included microSD card. "Talk with Baby" feature lets you talk to and soothe your baby when you are not in the same room. See your baby at all times with Automatic Night Vision. The 100% digital technology ensures the signal is secure, interference-free and has a wireless range of up to 450 feet. The LIVE snap grows with your family because you can add cameras to view up to 4 rooms at the same time.
Product Description
The LOREX LIVE snap is a completely portable video baby monitor with a slim and compact design and built-in 'snapshot' recording. The pocket-sized video monitor with 2.4-inch super-bright LCD screen AND compact camera both feature built-in rechargable lithium-ion batteries for true portability around your home. Take the system with you when you visit relatives, friends, or go on vacation. Capture those unforgettable moments instantly with touch-button snapshot recording to a built-in microSD card recorder. Snap and save up to 4000 pictures on the included microSD card. "Talk with Baby" feature lets you talk to and soothe your baby when you are not in the same room. See your baby at all times with Automatic Night Vision. 100% digital technology ensures the signal is secure, interference-free and has a wireless range of up to 450 feet. The LIVE snap grows with your family as it is expandable up to 4 cameras and allows you to view up to 4 rooms at the same time.
Customer Reviews
Most Helpful Customer Reviews
359 of 365 people found the following review helpful
Style Name:One Camera|Amazon Vine™ Review
(What's this?)
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Length:
5:24
Mins
Lorex LW2003 LIVE 'snap' Video Baby Monitor
Since the video review is not very detailed, I want to add a few more comments. First, I absolutely recommend this monitor. I've listed some specific strengths and weaknesses below.
What I liked:
1. Good range. In my two story house I got decent coverage throughout. The signal was a little weak when I stretched it to its furthest possible range, but I never lost the picture.
2. On the small screen the picture is crisp, with good color. You will never have to wonder what you're seeing. Look carefully at the image on the video I took of the outdoors and you'll see a crisp blue autumn sky with colorful foliage.
3. I think the portability is a key feature. The monitor can be removed from its base and slipped into a pocket as you move around your house. Very nice!
4. You can add cameras, all of which show up on the monitor. You can then select which camera you want to "zoom" to on the screen. Hopefully you won't be monitoring four babies at once, but the capability is there.
What I would like to see improved:
1. Customer service! I always try to test this during a review, since it tends to be the "Achilles Heel" of modern commerce. I first let the customer service rep (Asian, but very understandable) know I was writing a review and had a specific problem I needed solved (see below). It became clear immediately that the rep was not familiar with the product. After about 20 minutes he admitted he could not solve my problem, but he promised I would receive a return call or email within a couple of hours. After ten days I have heard nothing. Unacceptable!
2. The monitor is promoted as a camera which can take snapshots of your baby, and the advertisements feature beautifully lit photos of babies. This is bogus. The camera has a whopping .3 megapixels. This is perfectly fine for the small monitor screen, but trying to use it as a camera to photograph your baby will result in a blurry, pixelated photo if you try to even print it 4x6. It puzzles me that Lorex even included a microSD card and adapter for you to transfer your pictures to a computer. You wouldn't really try to photograph your beautiful baby with a .3 MP camera, would you? Which brings me to another point . . .
3. The reason I called customer service was the image from the camera when I took a snapshot was not only rotated (easily fixed) but reversed. For instance, any printing would look backwards. I'm not sure if this is peculiar to the sample I received, but it's annoying to be sure. Yes you can fix this in a photo editor, but you shouldn't have to. I have no idea what's going on, and neither did customer service. The image is fine on the monitor screen, and the problem only shows up when you transfer a picture, which you are unlikely to do anyway given the poor resolution.
So let's sum up: I really like the Lorex Baby Monitor and I would definitely buy it. I take off one star for the failure of customer service to respond to my problem and the misleading pictures which imply the monitor can be used to take good quality pictures. If you purchase it with the idea that you are only monitoring your baby (pets, etc) and not capturing lifetime memories, you'll be very happy.
Since the video review is not very detailed, I want to add a few more comments. First, I absolutely recommend this monitor. I've listed some specific strengths and weaknesses below.
What I liked:
1. Good range. In my two story house I got decent coverage throughout. The signal was a little weak when I stretched it to its furthest possible range, but I never lost the picture.
2. On the small screen the picture is crisp, with good color. You will never have to wonder what you're seeing. Look carefully at the image on the video I took of the outdoors and you'll see a crisp blue autumn sky with colorful foliage.
3. I think the portability is a key feature. The monitor can be removed from its base and slipped into a pocket as you move around your house. Very nice!
4. You can add cameras, all of which show up on the monitor. You can then select which camera you want to "zoom" to on the screen. Hopefully you won't be monitoring four babies at once, but the capability is there.
What I would like to see improved:
1. Customer service! I always try to test this during a review, since it tends to be the "Achilles Heel" of modern commerce. I first let the customer service rep (Asian, but very understandable) know I was writing a review and had a specific problem I needed solved (see below). It became clear immediately that the rep was not familiar with the product. After about 20 minutes he admitted he could not solve my problem, but he promised I would receive a return call or email within a couple of hours. After ten days I have heard nothing. Unacceptable!
2. The monitor is promoted as a camera which can take snapshots of your baby, and the advertisements feature beautifully lit photos of babies. This is bogus. The camera has a whopping .3 megapixels. This is perfectly fine for the small monitor screen, but trying to use it as a camera to photograph your baby will result in a blurry, pixelated photo if you try to even print it 4x6. It puzzles me that Lorex even included a microSD card and adapter for you to transfer your pictures to a computer. You wouldn't really try to photograph your beautiful baby with a .3 MP camera, would you? Which brings me to another point . . .
3. The reason I called customer service was the image from the camera when I took a snapshot was not only rotated (easily fixed) but reversed. For instance, any printing would look backwards. I'm not sure if this is peculiar to the sample I received, but it's annoying to be sure. Yes you can fix this in a photo editor, but you shouldn't have to. I have no idea what's going on, and neither did customer service. The image is fine on the monitor screen, and the problem only shows up when you transfer a picture, which you are unlikely to do anyway given the poor resolution.
So let's sum up: I really like the Lorex Baby Monitor and I would definitely buy it. I take off one star for the failure of customer service to respond to my problem and the misleading pictures which imply the monitor can be used to take good quality pictures. If you purchase it with the idea that you are only monitoring your baby (pets, etc) and not capturing lifetime memories, you'll be very happy.
143 of 149 people found the following review helpful
Style Name:One Camera|Amazon Verified Purchase
We have owned this monitor for about 48 hours now and wanted to provide our first impressions quickly.
First, we have previously owned a Summer Infant video baby monitor with our first child two years ago. We were not happy with it. The sound wasn't great and the video eventually went out on it after about a year of use. With our second kid we decided to get another video baby monitor and looked for one that supported more than one camera. Let's just say that there isn't a high quality video baby monitor out there that I have found. I'll start with the pros.
Pros:
- Video quality is as good as its peers. It won't wow you, but it serves its purpose. At night it has pretty good range and is more than adequate.
- Little interference. We have cell phones, wi-fi, cordless phones, an audio baby monitor and many other wireless devices and we have not had any interference.
- Range. Pretty good. We had the camera at the front of the house and were able to get a signal at the back. It was probably 35 feet away and had 4 - 5 walls in between.
- Usability. The buttons are laid out well and intuitive. We like the form factor - kind of like an old school candy-bar-style cell phone.
- Two-way communication. It works when you can get the 'up' button to work (see cons).
Cons:
- Build quality is subpar. The plastic is kind of cheap. The buttons are not responsive. The menu button and the up/talk button take multiple attempts to activate. It is as if the plastic buttons do not align properly. It can take 4-5 attempts to activate the menu at times. Very annoying. When scrolling through the menu the down button works perfectly but the up button works erratically. Often I just end up scrolling through the entire list using the down button. The other buttons, 1-4, left/right, power don't seem to have a problem so it may just be this particular unit. It makes me wonder if we will get a full year of use out of the monitor before it goes belly up, though.
- VOX does not work. The monitor has a setting called VOX that only turns the monitor on after it detects a noise. It doesn't work on ours. We have power save off as the instructions indicate. We have put it in an empty room (i.e. quiet) and turned on the VOX to its lowest sensitivity (highest noise required to activate) and it just cycles on almost immediately after turning off. It just cycles on/off continuously. When setting it to its highest sensitivity we see no difference. We have turned VOX off and just use the power save feature (video turns off after a preset amount of time).
- Audio. It is ok. Without VOX there is a constant light hum since the audio is always on. It doesn't get super loud either (not a big deal for us). No interference in the audio is a plus, though. The speaker is placed on the back of the unit. When you don't have the receiver in the cradle, the speaker can be muffled when you set it down. It will not stand up on end, so you either set the monitor down on the speaker or on the lcd screen.
- Cradle. The cradle is a little annoying. The cradle has a male end of a mini-usb that the unit plugs into to charge. The slot the unit slides into on the cradle isn't really tight so it takes a little finesse to get the mini-usb to line up on the unit. Not a big deal but isn't as easy as we would like when checking out the monitor late at night.
The monitor is ok. Not great. I wish there was a high quality video monitor out there. I would definitely pay up for one instead of going through a new one every year.
First, we have previously owned a Summer Infant video baby monitor with our first child two years ago. We were not happy with it. The sound wasn't great and the video eventually went out on it after about a year of use. With our second kid we decided to get another video baby monitor and looked for one that supported more than one camera. Let's just say that there isn't a high quality video baby monitor out there that I have found. I'll start with the pros.
Pros:
- Video quality is as good as its peers. It won't wow you, but it serves its purpose. At night it has pretty good range and is more than adequate.
- Little interference. We have cell phones, wi-fi, cordless phones, an audio baby monitor and many other wireless devices and we have not had any interference.
- Range. Pretty good. We had the camera at the front of the house and were able to get a signal at the back. It was probably 35 feet away and had 4 - 5 walls in between.
- Usability. The buttons are laid out well and intuitive. We like the form factor - kind of like an old school candy-bar-style cell phone.
- Two-way communication. It works when you can get the 'up' button to work (see cons).
Cons:
- Build quality is subpar. The plastic is kind of cheap. The buttons are not responsive. The menu button and the up/talk button take multiple attempts to activate. It is as if the plastic buttons do not align properly. It can take 4-5 attempts to activate the menu at times. Very annoying. When scrolling through the menu the down button works perfectly but the up button works erratically. Often I just end up scrolling through the entire list using the down button. The other buttons, 1-4, left/right, power don't seem to have a problem so it may just be this particular unit. It makes me wonder if we will get a full year of use out of the monitor before it goes belly up, though.
- VOX does not work. The monitor has a setting called VOX that only turns the monitor on after it detects a noise. It doesn't work on ours. We have power save off as the instructions indicate. We have put it in an empty room (i.e. quiet) and turned on the VOX to its lowest sensitivity (highest noise required to activate) and it just cycles on almost immediately after turning off. It just cycles on/off continuously. When setting it to its highest sensitivity we see no difference. We have turned VOX off and just use the power save feature (video turns off after a preset amount of time).
- Audio. It is ok. Without VOX there is a constant light hum since the audio is always on. It doesn't get super loud either (not a big deal for us). No interference in the audio is a plus, though. The speaker is placed on the back of the unit. When you don't have the receiver in the cradle, the speaker can be muffled when you set it down. It will not stand up on end, so you either set the monitor down on the speaker or on the lcd screen.
- Cradle. The cradle is a little annoying. The cradle has a male end of a mini-usb that the unit plugs into to charge. The slot the unit slides into on the cradle isn't really tight so it takes a little finesse to get the mini-usb to line up on the unit. Not a big deal but isn't as easy as we would like when checking out the monitor late at night.
The monitor is ok. Not great. I wish there was a high quality video monitor out there. I would definitely pay up for one instead of going through a new one every year.
53 of 55 people found the following review helpful
Style Name:One Camera|Amazon Verified Purchase
So far I like this baby video monitor.
- The video quality is great
- Night vision works well
- It works even with my WiFi 802.11g, 2.4 GHz cordless phone, 2.4 GHz wireless speakers and a microwave oven.
- Battery life is good. I've had the receiver on for 5 hours and the battery indicator is down to 33%. This is with VOX and Power Save both off.
- I dropped this 2x on our (hard) floor and it still works (phew).
- I expecially like the 2-way communication. I don't use it a lot to talk to our baby. I found it to be useful when my wife is with our baby and needs to tell me something. Not only can I hear her through the handheld monitor but I could reply! It's like having a video walkie-talkie.
- Uses a micro-USB (I think) connector for power. This is the same connector used by some electronics (like my old Garmin nuvi 350, my Logitech Harmony 550 remote, etc). If you want an extra charger in another room you could likely use one you already have that came with another product.
- The camera has a rechargeable internal battery. I find this convenient when I want to temporarily move the camera (i.e., to keep an eye on our baby when in her swing) without fussing about power cords. I don't know how long the battery lasts as I only use it like this for a few tens of minutes.
Wish list:
- Support multiple handheld receivers (so more than one parent can monitor the baby). I have not seen any digital video baby monitors support this.
- It would be nice if the camera can be mounted on a tripod to make it more portable (i.e., bring it to my home office when bring the baby's bassinet there, etc).
- I wish the handheld had a flip-out stand so I can prop it up while away from the charging base. This would be nice to have but not that critical for me.
What I don't like:
- The plastic looks and feels cheap
- The silver logo (not red and black as shown in product pictures) looks even cheaper -- sort of like it was just spray painted on it (like an engineering project or a cheap Chinese knockoff... heck those even look better sometimes). I know this is less important than the technical features but still, appearance does matter. The monitor gives off a cheap vibe in my opinion.
- Volume on the handheld monitor is kinda low
- A crib mounting bracket would be nice to have. I considered mounting the camera on the wall but it was too far from our baby (and she does not typically face the wall!). Instead, I strapped it onto the crib myself but will have to move it once the child gets older and can reach it.
What I hate:
- Sales and customer service is a joke! I have never seen live sales chat active and I've been checking for a month or longer. I sent an e-mail to customer support and nobody replied. I also left a voice mail for sales support and again no reply. [update 11/22/2011: Now tech support seems to be more responsive. I inquired about a replacement charging dock and received a prompt reply]
Recommended?
Sure! I still recommend the product but all bets are off if you need technical support.
- The video quality is great
- Night vision works well
- It works even with my WiFi 802.11g, 2.4 GHz cordless phone, 2.4 GHz wireless speakers and a microwave oven.
- Battery life is good. I've had the receiver on for 5 hours and the battery indicator is down to 33%. This is with VOX and Power Save both off.
- I dropped this 2x on our (hard) floor and it still works (phew).
- I expecially like the 2-way communication. I don't use it a lot to talk to our baby. I found it to be useful when my wife is with our baby and needs to tell me something. Not only can I hear her through the handheld monitor but I could reply! It's like having a video walkie-talkie.
- Uses a micro-USB (I think) connector for power. This is the same connector used by some electronics (like my old Garmin nuvi 350, my Logitech Harmony 550 remote, etc). If you want an extra charger in another room you could likely use one you already have that came with another product.
- The camera has a rechargeable internal battery. I find this convenient when I want to temporarily move the camera (i.e., to keep an eye on our baby when in her swing) without fussing about power cords. I don't know how long the battery lasts as I only use it like this for a few tens of minutes.
Wish list:
- Support multiple handheld receivers (so more than one parent can monitor the baby). I have not seen any digital video baby monitors support this.
- It would be nice if the camera can be mounted on a tripod to make it more portable (i.e., bring it to my home office when bring the baby's bassinet there, etc).
- I wish the handheld had a flip-out stand so I can prop it up while away from the charging base. This would be nice to have but not that critical for me.
What I don't like:
- The plastic looks and feels cheap
- The silver logo (not red and black as shown in product pictures) looks even cheaper -- sort of like it was just spray painted on it (like an engineering project or a cheap Chinese knockoff... heck those even look better sometimes). I know this is less important than the technical features but still, appearance does matter. The monitor gives off a cheap vibe in my opinion.
- Volume on the handheld monitor is kinda low
- A crib mounting bracket would be nice to have. I considered mounting the camera on the wall but it was too far from our baby (and she does not typically face the wall!). Instead, I strapped it onto the crib myself but will have to move it once the child gets older and can reach it.
What I hate:
- Sales and customer service is a joke! I have never seen live sales chat active and I've been checking for a month or longer. I sent an e-mail to customer support and nobody replied. I also left a voice mail for sales support and again no reply. [update 11/22/2011: Now tech support seems to be more responsive. I inquired about a replacement charging dock and received a prompt reply]
Recommended?
Sure! I still recommend the product but all bets are off if you need technical support.
Most Recent Customer Reviews
Life Changer
Before having this monitor I wrote monitors off as just another unnecessary gadget intended to fleece anxious parents. Read more
Published 8 days ago by jnet
Don't love this
I bought this monitor after a friend raved about it. I wish I wouldn't have now. The battery only lasts a few hours, the picture is mediocre, and the sound is choppy. Read more
Published 15 days ago by Elaine
Works fine. charger is the weak link here
This monitor works as it should and the VOX works great for us. It seems like there is a beeping noise from one camera that makes the VOX activate when not needed but the addition... Read more
Published 20 days ago by Cory C. Laursen
Know what you want
I researched baby monitors extensively before purchasing this particular model. I wanted specific functions, namely being able to watch 2 rooms at one time, which this monitor... Read more
Published 25 days ago by Sabrina
Bad USB plug
I just had my second monitor break where the USB plugs into the base. I have been dumb enough enough to buy it two times but not three. Read more
Published 27 days ago by Michael R. Bangerter
Baby monitor cameras
I was looking forward to getting this to monitor my elderly parents, but was disappointed to find that the cameras didn't hold a charge all night. Packed it up and sent it back.
Published 29 days ago by zelda
Port for plugging it in to charge broke (Has happened to many, it...
We had been enjoying this monitor. (Someone bought it for us for our baby shower, so what's not to enjoy about that. Read more
Published 1 month ago by malabar
not pleased
worked for the first 10 minutes then the video stated to lag and i only got still pictures every 10 seconds of my baby then the volume would cut out or turn off. Read more
Published 1 month ago by LiamsMommy
bad decision
Do not do it! It lasted a very short time. The battery quit charging and the docking plug on the monitor came loose. Read more
Published 1 month ago by biggcatt
terrible recevier
This product is not something i would recommend to any parents to use.
yes it may look nice and slick, but the moment you drop the hand help screen
it will break. Read more
yes it may look nice and slick, but the moment you drop the hand help screen
it will break. Read more
Published 1 month ago by Lisa
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