“Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for successnonverbal intelligence.” (Robert B. Cialdini, author of Influence: Science and Practice, www.influenceatwork.com)
“Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer.” (Jack Canfield, co-author of The Success Principles)
“Joe Navarro has spent his professional life studying nonverbal language, and testing those insights in high-stakes environments. We are fortunate that he is willing to share those insights in this marvelous book. It is a must read for anyone in business (and anyone not in business).” (Brian J. Hall, Albert H. Gordon Professor of Business Administration, Harvard Business School)
“Louder Than Words is proof once again that in reading nonverbals, Joe Navarro is a master.” (David Givens, Ph.D., author of Crime Signals and Love Signals)
International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking.
Why is it that some people have all the elements of success—education, skills, integrity, motivation—but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals—in poker terms, "tells"—in business to assess and influence others.
Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.Jump-start your career as you discover how to:
Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this book is your get-back-to-work bible.See all Editorial Reviews
While there is some overlap from the author's previous book, What Every Body is Saying, there is still significant unique content that I think would be helpful for interviews.Published 4 days ago by Walker
After reading "What every body is saying" by the same author, decided to buy this one straight away. Read morePublished 6 months ago by Adriana
I am studying poker and this book not only answers some possibilities to improve, it also presents how to develop skills in the work place. Read morePublished 10 months ago by Amazon Customer
Common sense observations, nothing particularly insightful here.Published 11 months ago by DXN-Schuylerville
This book teaches you how to read people with their faces and postures rather than words. You can easily apply the technique at work, which can save you from troubles. Read morePublished 11 months ago by Vincy
Awesome book and easy read. Caution: you won't be able to put it down!Published 13 months ago by andrea Penton
Maybe me expectations were just wrong, but I was hoping this book would go into a lot more detail about body language. Read morePublished 14 months ago by David Clark