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Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results 1st Edition

4.8 out of 5 stars 18 customer reviews
ISBN-13: 978-0984532902
ISBN-10: 0984532900
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Frequently Bought Together

  • Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results
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  • Employee Engagement For Dummies
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  • Employee Engagement 2.0: How to Motivate Your Team for High Performance (A Real-World Guide for Busy Managers)
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Editorial Reviews

Review

"A cutting edge approach to managment based on the wisdom and experience of a consummate line executive and HR professional." --Wayne Cascio, Chair in Global Leadership, University of Colorado,

"Kelleher is a dynamic and imperative voice on employee engagement. Louder Than Words can help any business improve its business performance"
--Kevin W. Martin, Vice President and Group Director of Human Capital Management, Aberdeen Group

"Louder Than Words is a must read: a guide and compass to authentic engagement in organizations. No fluff or HR jargon; simple, practical, and essential. " --Deb Hicks, Chief HR Officer, Harvard University Medical School

"credible real-world experience", "well worth your time", "full of useful ideas, examples and tools",
"answers a lot of questions about the, "what" and "how to"  --Paul Plotczyk, WSA
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Product Details

  • Hardcover: 190 pages
  • Publisher: BLKB Publishing; 1 edition (July 15, 2010)
  • Language: English
  • ISBN-10: 0984532900
  • ISBN-13: 978-0984532902
  • Product Dimensions: 6.1 x 0.5 x 9.2 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #598,606 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
This book begins with the clear and compelling message that engagement is inextricably linked to high performance. As we know that high performance equates to a robust bottom line, it naturally follows that as conscientious business leaders we should want to know how to create high levels of employee engagement. This book lays out ten steps that will help you get there. Moreover, the book is written in an easy to understand, highly readable style that makes you want to embrace its ideas and get started. So many business books leave the reader with the nagging sense that there is a huge gap between the advice offered and the reality of implementation. Louder than Words really is a book that contains achievable concrete recommendations. As the numerous clients and devotees of Bob Kelleher would attest, it is worth its weight in gold. My recommendation is to get it, read it, and follow it. You will be glad you did.
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Format: Hardcover
Over time, I have read many books, articles and publications on employee engagement. Bob Kelleher's deep HR knowledge coupled with actual COO experience affords a particularly unique framework and perspective around the employee engagement topic in "Louder Than Words". Many companies state that they are customer focused and that their workforce is their greatest asset - but the first chapter of this terrific book provides an important cautionary note on this point: "there's no market for lip service" when it comes to employee engagement. "Louder Than Words" provides a much needed guide on the practical aspects of designing and implementing a portfolio of initiatives and practices that can truly impact an engagement culture. I highly recommend this book for both HR practitioners and business leaders alike who are interested in developing and implementing a practical approach to employee engagement at their companies.
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Format: Hardcover
I've had the pleasure of listening to Bob Kelleher speak. He lived the principles that he shares with us in his book, "Louder than Words." He is an engaging and highly effective presenter. "Louder than Words" is a state-of-the-art book if you're interested in learning effective ways to engage people. This is a well written, straightforward book in which Bob provides focus on many issues with which companies have been struggling and frames them in terms that should provoke action and application. He shares many examples of why engaging all of our people to help us find ways through these tough times is both beneficial to the company and to the morale of our employees. People want to be part of that which so critically impacts their lives.
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Format: Hardcover
I picked up `Louder than Words' hoping to find a little help solving the puzzle of employee engagement. Kelleher's ten steps have changed what was the mystery of creating an employee engagement culture into an action plan that is easy to follow, realistic, and effective. His writing is clear and provides real-world examples that bring the concepts to life. I highly recommend this book.
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Format: Hardcover
Every time I pick up this book I learn something new or reminded of a key component of employee engagement. It is a critical time for companies to address employee engagement instead of worrying solely about the bottom line in this economy. Now is the time to determine what distinguishes you from the competition in terms of engagement. Great reading!
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Format: Kindle Edition Verified Purchase
I had the pleasure of attending a seminar where Bob was a speaker and found it so insightful that I immediately bought this book. It's chock full of practical ideas that you can implement immediately and should be required reading for all executives & managers.
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Format: Hardcover
I've just read "Louder Than Words" by Bob Kelleher. This is a terrific book! It's a fast read "Primer for those who are new to the principles of Employee Engagement. And for those who have started Employee Engagement programs, it is an excellent reference book for ways to update or refresh your program.

These ideas work. I personally saw them in action at ENSR Corporation.

Paul Fennelly, PhD
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Format: Hardcover
got this book after an HR recommendation. cannot say enough good things about it. Simple, short, concise and invaluable. lots of great little reminders of simple techniques to managing openly and more effectively.
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